Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts
Customers frequently cite the friendly staff, quick service, and effective cleaning results as primary benefits of the facility. The two-tunnel system for washing and polishing is often highlighted, along with convenient amenities like vacuums and mat cleaners. However, several low-star reviews report vehicle damage occurring during the wash or polish process, alongside complaints about aggressive membership sign-ups, billing errors, and technical issues with the company's app.
Data from Google, last updated November 9, 2026.
626 Google reviews we collected
Phrases our text analysis found in 427 written reviews
How often each topic comes up in the written reviews
We read 427 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Angel and Carlos as great good wash good polish done friendly”
“Layla was amazing today and very thorough and upbeat and detail oriented!”
“They first damaged my side mirror, but I saw it late and didnt say anything so I canceled my monthly.”
“Definitely recommend this place if you want your car looking fresh!”
“I strongly advise anyone to avoid this business this is not a reputable service, and I will never return.”
“The car was was fast and completely left my car clean.”
“Amazing service, definitely a great affordable and friendly as well as helpful.”
“Caro explained the promotion to me and wrote to me.”
“They then ghosted me, and I have not been able to get anyone to respond to me.”
“Caro and Kristina were really nice and helpful and honestly you could tell they really cared and wanted you to have a good experience.”
praise complaint · found by our text analysis, Google review wording unchanged.
4.9 ★★★★★ 626 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
It is a really nice spot and very good Carwash
Thanks for the awesome feedback, Jonathan! We're so glad you enjoyed your visit and that we could help get your vehicle Sparkling. We can't wait to see you again soon!
This place has amazing customer service. Katie was the first person we spoke to and she was extremely friend. The car was was fast and completely left my car clean. Even got the polish. Will definitely come back and pay memebership
Stacey, we’re so glad to hear you loved your experience with us! Katie and the team always strive for that extra sparkle. Can't wait to see you again soon! - The BLISS Car Wash Team
Es mi primera vez aki, y es muy buena lavada, me explico Caro el promoción y me escribe. Se lo recomiendo
¡Gracias, Olaniel! Nos alegra que hayas tenido una buena experiencia con Caro y que la promoción te haya gustado. Esperamos verte de nuevo para transformar tu vehículo en un verdadero brillo. ¡Te recomendamos siempre! - The BLISS Car Wash Team
Angel and Carlos as great good wash good polish done friendly
Lawrence, your kind words mean so much! We're happy to hear that Angel and Carlos provided you with a Sparkling wash and polish. Can't wait to see you again soon! - The BLISS Car Wash Team
Muy buena atención y de buena calidad 👍
¡Gracias, Narciso! Nos alegra saber que la atención y la calidad que ofrecemos te han dejado satisfecho. ¡Esperamos verte pronto para seguir transformando tu experiencia!
I drove my Jeep this morning from California to Las Vegas, going across Death Valley and got a ton of bugs in my grill. It's been my experience that car washes in Vegas are seriously sub-par. I stopped in at this Bliss anyway, not expecting much. They have a wash line and then a polish line, where these big microfiber spinners give your vehicle a quick shine. Their machines are programmed to accommodate Jeeps to avoid getting caught up in the big tire on the back. After I went through once, a supervisor did a QC on my Jeep and noticed that there were still bugs on the grill - so he gave me a free 2nd trip through the wash and polish lines. I gotta say I really appreciated that. After 2 trips through, my Jeep was clean and shining quite nicely! This will be my new go-to wash when I'm in Vegas!
Hey Blackbeard! We're so glad to hear your Jeep is Sparkling after that wash! Our team loves making sure every vehicle gets the attention it deserves. Thanks for making BLISS your new go-to in Vegas — we can't wait to see you again!
If you love your car, DO NOT GO HERE! They first damaged my side mirror, but I saw it late and didnt say anything so I canceled my monthly. Few weeks later I decided to give them ANOTHER chance and this time the BROKE OFF my rear wiper, we reviewed videos with the employee it was intact when I entered the first was and the polish, but broken off after the polishing bay. They acknowledged fault and made ne fill up an incident report just to get a fall saying "Its not their fault" because my car is 2014 😂 too old for them to be at fault. Just go down the street to GO car wash
Hi Naum, thank you for sharing your experience with us. We understand how disappointing it can be to notice an issue with your vehicle after a wash, especially after giving BLISS another opportunity. At BLISS, we take vehicle concerns seriously and carefully review each incident report. After reviewing your claim, we determined that it falls outside our coverage guidelines for vehicles over 10 years old. These guidelines are in place because certain exterior components may become more susceptible to wear over time, and the applicable limitations are posted before entering the wash tunnel. We understand this was not the outcome you were hoping for. Our Manager and District Manager also connected with you directly to discuss your concerns and work toward a resolution. We appreciate you giving us the opportunity to review your claim and speak with you personally. Best regards, The BLISS Car Wash Team
The staff is excellent. The only thing is that sometimes when u first sign up the camera automatically picks up license plate and can enter the wrong info so if that happens just let a staff. Know and they will fix. That happened to me and the staff was on it took only a couple minutes. This car wash is so convenient and worth the monthly. Especially because u can go unlimited. I pay for the tire polish too which I love love love ❤️
Caly, we're glad to hear that our team was quick to help you out! It's awesome that you're enjoying the unlimited washes and tire polish, too. Can't wait to see your car Sparkle again soon!
Clean and friendly environment because its a new establishment the wash, polish and vaccume equipment works great and did I mention clean. Las Vegas is big on miss using community things and leaving it dirty. Im very much enjoying this new car wash that opened up thank you Bliss!
Thank you for your review, Nu. We value your opinion and hope to exceed your expectations to 5 stars next time! If there's anything you recommend we do to improve, please email us at [email protected]. We hope to make your car sparkle again soon! Best, The BLISS Car Wash Team
I've tried all the other carwashes in town. But this one get my car the cleanest. The polish tunnel is a MUST HAVE or the price may not work. But for the max subscription it's the number 1 choice. Love the environmental conscious aspect too🖤
Thanks so much, Goddess! We're glad to hear that your car is Sparkling after visiting us — the Polish Tunnel really does make a difference. We appreciate your support for our eco-friendly approach too. Hope to see you again soon!
Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts