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Bliss Nail Spa NWA

Nail salon · Highfill, AR · reviewed since 2019

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%86+20.8Value 14%100+14.1Replies to reviews 7%80+5.7Craft & service penalty95−0.5Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#18 of 67 nail salonsPosition by Experts Score among all companies we track in this category. · better than 74%
4.9 ★★★★★ 454 Google reviews · 24 photos
94%five-star reviews
4.95★last 12 monthsAverage stars on reviews from the last 12 months only.
1.7%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
98%reviews answered by the owner
$71typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).

Bliss Nail Spa NWA at a glance

Customers frequently praise the friendly staff, efficient service, and attention to detail during manicures and pedicures. Many appreciate the clean environment and willingness to accommodate walk-ins without appointments. However, several reviewers note that prices are high for the local area. Recurring complaints include gel polish chipping or peeling quickly, uneven application, and instances where technicians were rough or failed to correct color mismatches.

  • Google rating: 4.9 out of 5 from 454 reviews (94% five-star).
  • Reviews on this page: 454 Google reviews (341 with written comments, 63 with photos).
  • Owner responses: the business replied to 98% of reviews.
  • Most recent review: October 5, 2026.
  • Service: Nail Salon serving Highfill, Arkansas.

Data from Google, last updated October 28, 2026.

Score profile vs other nail salons

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

Satisfaction88Reliability86Craft & service95Value100Momentum100Replies to reviews80Satisfaction: 88 (median 84)Reliability: 86 (median 78)Craft & service: 95 (median 98)Value: 100 (median 90)Momentum: 100 (median 100)Replies to reviews: 80 (median 66)
Bliss Nail Spa NWANail Salons median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Bliss Nail Spa NWA: 88/100 on this factor. Category median: 84.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Bliss Nail Spa NWA: 86/100 on this factor. Category median: 78.A
86
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Bliss Nail Spa NWA: 95/100 on this factor. Category median: 98.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Bliss Nail Spa NWA: 100/100 on this factor. Category median: 90.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Bliss Nail Spa NWA: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Bliss Nail Spa NWA: 80/100 on this factor. Category median: 66.A
80

Bar = this company · dark tick = category median.

Star ratings

454 Google reviews we collected

  • 5 stars42894%
  • 4 stars102%
  • 3 stars41%
  • 2 stars20%
  • 1 star102%

Praise vs complaints

Phrases our text analysis found in 341 written reviews

  • Praise38898%
  • Complaints92%

Price

What customers reported paying

$710% vs typical nail salons

Middle half of what 130 customers paid ($50–$93) · gold mark = category median.

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude14436%
  • Quality & results13033%
  • Would recommend6917%
  • Speed & response256%
  • Price & value154%
  • Communication92%
  • Honesty & trust51%

What customers talk about

We read 341 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “The lady (Vi) was so efficient and kind and did exactly what I showed her on my inspo!”
  • “My daughter and I had a great experience here today!”
    “…ctually fallen off completely, after arriving they offered to do the messed up ones again for free.…”
  • “I’m definitely coming here again 5/5 stars for service and attitude ❤️”
  • “I went in there and was immediately greeted with smiling faces.”
  • “Got a gel mani pedi for a reasonable price, from Tony.”
    “…e listed so you have no idea what to expect for service cost- seemed very expensive for what we recieved!…”
  • “She listened to me and took the time to fix my nails how I wanted them rather than rushing through like the other salon.”
  • “I don't have to even show her a design, I just trust what she does.”

People customers mention

  • Michelle 20 reviews
  • Mia 15 reviews
  • Nina 9 reviews
  • Bentonville 7 reviews
  • Linda 6 reviews
  • Rosie 6 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Bliss Nail Spa NWA for 8 kinds of job. Pick one to see what they paid and said.

Recent priced reviews

JessiLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Beautiful place and loved the staff! Super nice and wonderful results with the nails.

Paid $40–60PedicureManicure
Kathy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Calm, kind and comforting. Miss Lily is amazing! Pedicures are outstanding. Always made to feel welcomed and appreciated!

Paid $60–80Foot massagesPedicure
Shawna1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I love bliss nails! I went in there and was immediately greeted with smiling faces. I picked my colors and when I went to sit down, they pulled the chair out for me. They asked if I wanted water and I said yes please and when they brought it out they asked if I wanted them to open it for me. The lady that did my…

Paid $80–100Acrylic nails
AmberLocal Guide · 3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Ms. Linda did a B-E-A-utiful nail design for me. Better than the picture I showed her. Sooooo soooo pretty

Paid $60–80Nail artNail designs
Sarah2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Clean and efficient! They always have time to fit me in when I forget to make an appointment! Friendly staff!

Paid $40–60Dip powderManicure
BrilliantLocal Guide · 54 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I had my nails done here with my friend when I was visiting. The service is amazing. All the staff is super nice and sweet. I got a much needed foot massage after my flight. My nails looked great too!

Paid $120–140Foot massagesPedicureDip powder

Jobs customers hired them for

JobReviewsCategory typical
Pedicure189$45–$73
Manicure115$45–$73
Acrylic nails89$50–$79
Foot massages60$48–$86
Gel manicures54$50–$93
Nail art53$58–$93
Dip powder51$45–$64
Nail designs22$68–$94

Compare with

Photos

Customer reviews

4.9 ★★★★★ 454 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
carolyn lingenfelder11 reviewsTotal number of Google reviews carolyn has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Wonderful place to get a mani/pedi! Everyone is great, Lily is awesome

  • Services: Foot massages, Pedicure, Manicure, Gel manicures
Response from the owner · 2 weeks ago

Thank you, Carolyn! We’re so glad you enjoyed your mani/pedi and had a great experience with Lily. We truly appreciate your kind words and support.

Kathleen Baker3 reviewsTotal number of Google reviews Kathleen has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We always love getting pampered here! Great service!

  • Price: $80–100
  • Services: Pedicure, Dip powder
Response from the owner · 2 months ago

We’re so grateful for your 5-star review. Your support inspires us to keep doing our best. See you next time!❤

Sophia Wilgus1 reviewTotal number of Google reviews Sophia has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I loved this nail experience!! The lady (Vi) was so efficient and kind and did exactly what I showed her on my inspo! I’m definitely coming here again 5/5 stars for service and attitude ❤️

  • Services: Nail art, Acrylic nails
Response from the owner · 2 months ago

Thank you so much for your wonderful review! ❤️ We’re so happy to hear that you loved your nails and your experience with Vi. It means a lot to us that we could bring your inspo to life exactly the way you wanted. Thank you for trusting Bliss Nail Spa NWA .We can’t wait to welcome you back again! ✨

Jessi BergenLocal Guide · 20 reviewsTotal number of Google reviews Jessi has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Beautiful place and loved the staff! Super nice and wonderful results with the nails.

  • Price: $40–60
  • Services: Pedicure, Manicure
Response from the owner · 2 months ago

Hi Jessi! Thank you for your 5-star review. We’re pleased you had a great experience and hope to see you again soon.

Dylan Riddick6 reviewsTotal number of Google reviews Dylan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Nina and Michael are the best!

Response from the owner · 2 months ago

Thank you for your review. We are glad to hear you had a great experience with Nina and Micheal. We appreciate you taking the time to share your feedback.

Amy Laughlin10 reviewsTotal number of Google reviews Amy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Enjoyed my spa day there. The manicure and pedicure was so nicely done.

Response from the owner · 2 months ago

Thanks Amy! Love to see you like our services. We have plenty more for you to try. We are looking forward to serving you again.

Kathy Cox4 reviewsTotal number of Google reviews Kathy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Calm, kind and comforting. Miss Lily is amazing! Pedicures are outstanding. Always made to feel welcomed and appreciated!

  • Price: $60–80
  • Services: Foot massages, Pedicure
Response from the owner · 2 months ago

Thank you so much for your kind words. Lily will be so happy to hear this. It’s always a pleasure to care for you, and we truly appreciate you. 💜

Shawna Lennier1 reviewTotal number of Google reviews Shawna has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I love bliss nails! I went in there and was immediately greeted with smiling faces. I picked my colors and when I went to sit down, they pulled the chair out for me. They asked if I wanted water and I said yes please and when they brought it out they asked if I wanted them to open it for me. The lady that did my nails (I think her name was Linda) she so sweet and kind asking if I liked my nails over and over and of course I do! They’re so pretty and I definitely will be coming back!

  • Price: $80–100
  • Services: Acrylic nails
Response from the owner · 2 months ago

Thank you so much for your wonderful review! 💜 It truly means a lot to us. We're so happy you felt welcomed from the moment you walked in and that Linda took such great care of you. Making sure every guest feels comfortable, cared for, and loves their nails is exactly what we strive for. We can't wait to welcome you back to Bliss Nail Spa for your next visit. See you again soon!

Angela Tymeson2 reviewsTotal number of Google reviews Angela has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great experience!

Response from the owner · 2 months ago

Hi Angela!Thank you for your lovely feedback! Providing great customer service is our top priority, and we're so happy you had a wonderful experience. We can’t wait to see you again!

Julianne FitchueLocal Guide · 24 reviewsTotal number of Google reviews Julianne has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Wonderful experience! Everyone was nice and Vi did an amazing job!

  • Price: $80–100
  • Services: Acrylic nails, Nail designs
Response from the owner · 2 months ago

Thanks Julianne ! Your review mean alot to us. Hope to see you again soon❤

Bliss Nail Spa NWA on Google Maps →

Business details