Customers frequently cite professional and friendly staff, efficient service, and thorough tax preparation as key benefits of the location. Reviewers note that advisors provide clear explanations, offer financial advice, and maintain consistency across multiple years of service. While most feedback is positive, one low-star review specifically cites the pricing structure as a negative factor. The business holds a 4.9 out of 5 rating based on 71 reviews, with the owner responding to ten percent of them.
Google rating: 4.9 out of 5 from 71 reviews (94% five-star).
Reviews on this page: 71 Google reviews (67 with written comments).
Owner responses: the business replied to 10% of reviews.
Most recent review: July 13, 2026.
Service: Bookkeeper serving Kansas City, Missouri.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
4.9
★★★★★
71 reviews on Google
5★67
4★3
3★0
2★0
1★1
Reviews from Google, shown as published (original wording, unedited).
GP
Greg Pastro6 reviews
★★★★★
Happy to share my experience. Good people and they worked hard to make sure I was well taken care of.
Response from the owner · 3 months ago
Hi Greg, thank you for taking the time to leave a review! We're delighted to hear that you had a positive experience with H&R Block. Your feedback is greatly appreciated, and we're thrilled that you enjoyed your visit. We look forward to welcoming you back soon!
Love this place. Lori O. was incredibly helpful and personable. She helped me understand what I need for my business and sort things out. She said she will put me with her best tax pro. I never expected this great of service. I work in NKC but live in OP, so I was happy to know that I can work with her at those offices too. She's earned my business for years to come.
Response from the owner · 3 months ago
Kailyn, thank you for leaving a review, and for providing positive feedback for your tax pro, Lori O. We're glad you had a great experience at H&R Block and hope to see you again next tax season!
Stefanie is the greatest! Year 6 of H&R Block for my taxes and 3 years working with her now. She is the perfect mix of professional and welcoming. She knows her stuff. I’m a stressed out Gal, and she really helped make everything easy and quick!
Price assessment: Reasonable price
Services: Income tax return filing
Response from the owner · 7 months ago
Hi Heather, thank you for taking the time to leave a review! We're thrilled to hear that you had a positive experience with your tax professional, Stefanie. Providing exceptional service is our top priority at H&R Block, and we're delighted that Stefanie was able to assist you effectively. We look forward to serving you again next tax season!
Steohanie is outstanding and I onlly wish we'd found her sooner. Every year, she makes getting our taxes done a pleasure. She's thorough and professional and friendly. Judy at the frony desk is also incredibly helpful and lovely. They made this a completely positive experience!
Price assessment: Reasonable price
Services: Income tax return filing, Income tax return preparation
Response from the owner · 8 months ago
Dear Michelle, thank you for your review! We're delighted to hear that you had a great experience with Steohanie. Providing personalized and efficient service is what we're all about at H&R Block, and we're thrilled that Steohanie was able to deliver that for you. We appreciate your business and can't wait to see you again next tax season!
My Tax Advisor, Stefanie McWhorter, was amazing! She was thorough, cared about me and my financial future, and gave me wonderful advice on my tax situation. I truly believe she got me the best results possible.
Price assessment: Not sure
Services: Income tax return preparation
Response from the owner · 8 months ago
Dear Judy, thank you for your review! We're delighted to hear that you had a great experience with Stefanie McWhorter. Providing personalized and efficient service is what we're all about at H&R Block, and we're thrilled that Stefanie McWhorter was able to deliver that for you. We appreciate your business and can't wait to see you again next tax season!
We adore Stephanie and the conversation she has with us explaining things and great conversations.
Response from the owner · 8 months ago
Megan, we’re so happy to hear you had a great experience with us and that you feel your tax pro Stephanie was amazing. (We think so too!) We appreciate your business and look forward to seeing you again next tax season!
After filing last year with TurboTax Live Full Service, I was convinced I was going to owe a lot of money to the IRS again. I decided to file with Stefanie McWhorter at Block Advisors this year and she was AMAZING, helping me navigate all the nuances of my financial situation. I was shocked to find out I got a refund (I was convinced I would owe thousands).
My drop-off appointment was awesome, with private rooms for each Block advisor and we hopped on a video call to review the results and wrap everything up.
Response from the owner · a year ago
Hi Brian, thank you for your kind words! We're thrilled to hear that you had a great experience with us and that you found your tax professional, Stefanie, amazing. We certainly think so too! Your satisfaction is our top priority, and we appreciate your business. We look forward to serving you again next tax season!