Plastic surgeon · Cicero, IL · reviewed since 2017
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%99+62.9Reliability 28%98+27.7Replies to reviews 8%100+8.2Experts Score= 99Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#3 of 20 cosmetic surgeonsiPosition by Experts Score among all companies we track in this category. · better than 89%
5.0★★★★★339 Google reviews · 11 photos
99%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Reviewers report a five-star rating based on 339 reviews, highlighting services such as breast procedures, fillers, cyst removals, and laser treatments. Recurring themes include punctuality, thorough communication, and a welcoming atmosphere where staff explain procedures in detail. One reviewer noted a financial dispute regarding a deposit, though the overall sentiment remains positive regarding the care and professionalism of the team.
Google rating: 5.0 out of 5 from 339 reviews (99% five-star).
Reviews on this page: 339 Google reviews (293 with written comments, 2 with photos).
Owner responses: the business replied to 94% of reviews.
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Bloom Plastic SurgeryCosmetic Surgeons median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Bloom Plastic Surgery: 99/100 on this factor. Category median: 95.A
99
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Bloom Plastic Surgery: 98/100 on this factor. Category median: 94.A
98
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
–
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Bloom Plastic Surgery: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Bloom Plastic Surgery: 100/100 on this factor. Category median: 85.A
100
Bar = this company · dark tick = category median.
Star ratings
339 Google reviews we collected
5.0of 5
5 stars33699%
4 stars10%
3 stars00%
2 stars00%
1 star21%
Praise vs complaints
Phrases our text analysis found in 293 written reviews
99%praise
Praise46099%
Complaints41%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude16836%
Would recommend8919%
Quality & results7917%
Communication6614%
Speed & response306%
Honesty & trust276%
Price & value51%
What customers talk about
We read 293 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Cant say enough of their professionalism- from the check in- to getting acclimated and finally being seen by the Doctor”
“If you’re considering plastic surgery and want a surgeon who combines outstanding skill with genuine kindness, I highly recommend Dr.”
“I CANNOT recommend him more.”
“They were kind, personable, informative, and thorough during my consultation.”
“The day of surgery, the NPO surgery prep led me to the worst migraine of my life, which then led to two hours straight of vomiting stomach acid and dry heaving.”
“NP Katie is a state of the art provider who is thoughtful, knowledgeable and easy to talk to.”
“The receptionists were polite, responsive and easy to work with in terms of scheduling, parking, and letting me know of a cancellation to fit in earli…”
“Bloom and his entire team made me feel informed, comfortable, and genuinely cared for.”
“Was not scary and totally worth it.”
People customers mention
Meg13 reviews
Lauren10 reviews
Jacob9 reviews
Judy8 reviews
Botox8 reviews
Mohs6 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
AAlex5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Once again, an outstanding visit.The staff are so supportive and welcoming.Cant say enough of their professionalism- from the check in- to getting acclimated and finally being seen by the Doctor
One instants and all my worries are resolved
GGiovanny12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
This place is great , they handle their procedures the best way . I’ll definitely recommend it .
BBreeLocal Guide · 75 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
I’ve gotten dysport and filler here and I’ve loved my experience! I’ve worked with Dr. Bloom, Katie, and Rosemary. They are such a lovely team and I always get such great care from them. I’d highly recommend coming here!
BBaileyLocal Guide · 20 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★
Fantastic and above and beyond in all respects. Dr. Bloom is kind and knowledgeable and takes the time to understand his patient’s concerns. NP Katie is a state of the art provider who is thoughtful, knowledgeable and easy to talk to.
DDiana12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Felt very well taken care of and safe while having a necessary mole removal. Everyone very kind and knowledgeable. Dr. Bloom is very personable and friendly. Highly recommend.
LLaura5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
The receptionists were polite, responsive and easy to work with in terms of scheduling, parking, and letting me know of a cancellation to fit in earlier, which was has made a world of difference. Dr Bloom was right on time, had reviewed my background report and purpose for my visit and we started in conversation…
Once again, an outstanding visit.The staff are so supportive and welcoming.Cant say enough of their professionalism- from the check in- to getting acclimated and finally being seen by the Doctor
One instants and all my worries are resolved
Response from the owner · 6 days ago
Thank you so much for your continued trust and kind words. We’re grateful to know our team helped you feel welcomed, supported, and at ease throughout your visit. We truly appreciate the opportunity to care for you.
G
Giovanny Cordero12 reviewsiTotal number of Google reviews Giovanny has written across all businesses on Google Maps, not just this one.
I’ve gotten dysport and filler here and I’ve loved my experience! I’ve worked with Dr. Bloom, Katie, and Rosemary. They are such a lovely team and I always get such great care from them. I’d highly recommend coming here!
B
Bailey PenceLocal Guide · 20 reviewsiTotal number of Google reviews Bailey has written across all businesses on Google Maps, not just this one.
Fantastic and above and beyond in all respects. Dr. Bloom is kind and knowledgeable and takes the time to understand his patient’s concerns. NP Katie is a state of the art provider who is thoughtful, knowledgeable and easy to talk to.
D
Diana Uchiyama12 reviewsiTotal number of Google reviews Diana has written across all businesses on Google Maps, not just this one.
Felt very well taken care of and safe while having a necessary mole removal. Everyone very kind and knowledgeable. Dr. Bloom is very personable and friendly. Highly recommend.
Response from the owner · a month ago
Thank you so much for sharing your experience with us. Ensuring our patients feel safe, comfortable, and genuinely cared for throughout their treatment is incredibly important to our entire team. We’re so glad you felt well supported during your procedure and appreciated the kindness and knowledge of our staff. Thank you for trusting Dr. Bloom and the Bloom Plastic Surgery team with your care and for taking the time to recommend us!
L
Laura Mudd5 reviewsiTotal number of Google reviews Laura has written across all businesses on Google Maps, not just this one.
The receptionists were polite, responsive and easy to work with in terms of scheduling, parking, and letting me know of a cancellation to fit in earlier, which was has made a world of difference. Dr Bloom was right on time, had reviewed my background report and purpose for my visit and we started in conversation right away. He was personable, present, heard my concerns, explained his process and the surgery options for my Mohs surgery reconstruction, I felt he really worked with me as did his assistant and I left feeling grateful, hopeful and humbled. Thank you
Response from the owner · a month ago
Thank you for sharing such thoughtful feedback. We’re so glad our team could make the process easier for you and that you felt heard, supported, and well-informed during your visit with Dr. Bloom. It is a privilege to be trusted with your care, and we truly appreciate your kind words.
E
Elizabeth Gomorczak10 reviewsiTotal number of Google reviews Elizabeth has written across all businesses on Google Maps, not just this one.
Dr Bloom and entire staff have all been amazing thus far. They were kind, personable, informative, and thorough during my consultation. I left knowing I found the right Doctor and team for my needs.
Response from the owner · a month ago
Thank you so much for your kind words! We’re grateful to hear that you felt comfortable, informed, and well cared for throughout your consultation. Thank you for placing your trust in Dr. Bloom and our team—we truly appreciate the opportunity to be part of your care.