Google reviewers rate Bloom Therapy 4.8 out of 5 based on 41 reviews, noting that the owner responds to all feedback. Clients frequently describe the practice as welcoming and safe, highlighting effective individual, couples, and postpartum support, as well as flexible scheduling options. Recurring themes include compassionate communication, structured exercises, and a calm environment. However, lower-rated reviews criticize administrative issues, specifically citing confusion regarding insurance coverage and payment, along with instances of clients being dropped due to capacity constraints.
Google rating: 4.8 out of 5 from 41 reviews (95% five-star).
Reviews on this page: 41 Google reviews (37 with written comments, 1 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: September 11, 2026.
Service: Marriage Counselor serving Austin, Texas.
Data from Google, last updated November 13, 2026.
Star ratings
41 Google reviews we collected
4.8of 5
5 stars3995%
4 stars00%
3 stars00%
2 stars12%
1 star12%
Praise vs complaints
Phrases our text analysis found in 37 written reviews
94%praise
Praise5194%
Complaints36%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude2139%
Would recommend1528%
Honesty & trust713%
Communication59%
Speed & response36%
Quality & results24%
Price & value12%
What customers talk about
We read 37 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“This is a very safe place for beginners and quite affordable for the experience and expertise their employees have.”
“If you're navigating postpartum changes, big life transitions, or just trying to understand yourself better, I highly recommend Lisa Young.”
“If you’re considering therapy, I cannot recommend Lisa enough.”
“Bloom has helped keep me on track to becoming the person I want to be, and they help keep me honest.”
“I've had sessions with Jessica over the last two years and she is super easy to talk to, while helping you stay on track with your goals.”
“Beyond being a gifted therapist, Whitney was also incredibly responsive and flexible with scheduling — a small gesture, perhaps, but one that made a b…”
“Working with Bloom and my therapist Kameron has been such an amazing experience!”
People customers mention
Elaine4 reviews
Young3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
5/5 stars for this place. I've been coming here for over 2 years. Bloom is such a great place to talk with someone. The environment is very welcoming and I always feel safe here.
Tiffany always has a warm welcome when you enter. Jessica McMahon is also amazing.
I've had sessions with Jessica over the last two years and she is super easy to talk to, while helping you stay on track with your goals. Bloom has helped keep me on track to becoming the person I want to be, and they help keep me honest. I plan to keep attending as much as I need. This is a very safe place for beginners and quite affordable for the experience and expertise their employees have.
Response from the owner · a month ago
Thank you SO much for taking time out of your day to share your experience! We very much appreciate it!
Kamri Tuck5 reviewsiTotal number of Google reviews Kamri has written across all businesses on Google Maps, not just this one.
Alex is THE BEST therapist I’ve personally ever had. Mans was an absolute beast at breaking down our reoccurring cycles and giving us a safe space to work on our relationship.
He gave my fiancée and I the tools to actually be successful in our relationship, understand each other on a deeper level, communicate better, and grow as individuals along the way.
We’re genuinely better people and a stronger couple because of the work we did with Alex. Couldn’t recommend him enough. 10/10.
Response from the owner · a month ago
Thank you so much for helping more people find Alex!
Tiffany S4 reviewsiTotal number of Google reviews Tiffany has written across all businesses on Google Maps, not just this one.
After months of searching for the right therapist, I couldn’t be more grateful to have found Lisa Young at Bloom Therapy. Working with her over the last year has been truly life-changing. Through our time together, I’ve made several big decisions to better my life and healed parts of myself I didn’t even know needed healing. I’m incredibly grateful for her compassion, wisdom, and support. She even incorporates astrological insights, which often bring things full-circle for me. If you’re considering therapy, I cannot recommend Lisa enough.
Response from the owner · 5 months ago
🙏🏻
Rebecca LiuLocal Guide · 23 reviewsiTotal number of Google reviews Rebecca has written across all businesses on Google Maps, not just this one.
I can't say enough good things about Lisa Young.
Working with her has been incredibly helpful, especially during the postpartum period after having my baby. She created such a safe, non-judgmental space where I felt comfortable exploring emotions and thoughts that came up that I honestly wasn't expecting.
She has helped me gently unpack why certain feelings surfaced postpartum and guided me through understanding them instead of feeling overwhelmed or ashamed by them. She never rushed the process and always met me where I was emotionally. I felt truly heard, supported, and validated in every session.
If you're navigating postpartum changes, big life transitions, or just trying to understand yourself better, I highly recommend Lisa Young. She's compassionate, thoughtful, and genuinely cares about helping you move forward in a healthy way.
Response from the owner · 9 months ago
Thank you for taking your time to rave about Lisa! We are so happy to hear about your experience!
Claudia LeeLocal Guide · 15 reviewsiTotal number of Google reviews Claudia has written across all businesses on Google Maps, not just this one.
Started seeing a therapist here and it's the first time i've done in-person therapy ever in my life. It's been life changing. Ever since the pandemic i've only done virtual therapy and in-person is something else. I love my therapist and the staff - the scheduling system, flexability to be able to switch to virtual if you cannot make the drive, all of it is great. The space is also so soothing and relaxing. I really feel like i've found a great center for my mental health.
Response from the owner · 9 months ago
Thank you so much for sharing your experience! So happy we are meeting your needs!
Taylor Stover6 reviewsiTotal number of Google reviews Taylor has written across all businesses on Google Maps, not just this one.
Lisa Young is a wonderful, compassionate therapist who has helped me tremendously in my journey navigating grief, loss, and postpartum depression. She makes me feel safe, cared for and seen. She is also very respectful and supportive of my path and pace. Thank you so much, Lisa.
Response from the owner · 9 months ago
Thank you so much for taking the time to share your experience!
Henry PearsonLocal Guide · 20 reviewsiTotal number of Google reviews Henry has written across all businesses on Google Maps, not just this one.
If you are looking for a wonderful option for therapy support, please take the opportunity to work with Caileigh Chadwick of Bloom therapy.
I was fortunate to have great support in my younger years when I tragically lost my father at an early age.
More recently, I felt I needed support as I have been dealing with PTSD from the past and anxiety.
Caileigh is the most genuinely caring, empathetic , and active listening counselor I have ever encountered!! Whether it is our conversation, or the use of EMDR,
She has been a problem solver and beyond wonderful!!!
Response from the owner · 11 months ago
Thank you so much for taking the time to leave a review, Henry! We appreciate it! Caileigh is amazing!
Angela CrowLocal Guide · 17 reviewsiTotal number of Google reviews Angela has written across all businesses on Google Maps, not just this one.
I was very disappointed with our experience here. Clearly their understanding of our insurance was a problem, which caused my child to be bounced around in the beginning, plus some payment issues. Beyond that, though, my expectation from a therapist is that they help you to think critically, not just agree with all that you say. Based on the recaps of the sessions, my child made it sound as though that is all that happened. My husband and I attended one of our child’s sessions as well and one of us would say something and the therapist would nod along and then the other would say the opposite and the therapies would nod along. I struggle to see the benefit of therapy where they are just agreeable constantly. I would much prefer to question my own thinking to see both sides and feel like I am making my best choices.
Response from the owner · a year ago
Hi Angela,
Thank you for your feedback on how we can improve regarding billing and also your experience of the one session you attended. We are always aiming to improve all aspects of our services and will integrate this information. Please feel free to call me at 512.553.2255 if you would like to provide more details of your experience.
Sincerely,
Katy David, LPC-S (Founder & Supervising Clinical Director)
Kate Young4 reviewsiTotal number of Google reviews Kate has written across all businesses on Google Maps, not just this one.
Working with Hayden Rosato over the past two years has truly transformed my life. She has supported me through some of the most significant transitions I've experienced, including pregnancy and becoming a mother. What sets her apart is her genuine care- it's something you can truly feel. With her, I've felt safe enough to explore and heal parts of myself I had never been able to access before. I've worked with several therapists throughout my life, but finding Hayden felt like fate. I can honestly say I wouldn't be experiencing the peace and joy I feel today without her guidance, compassion, and unwavering support.
Response from the owner · a year ago
Thank you so much for taking the time to leave such a thoughtful review, Kate! We are so happy you received the care that you needed.
Kevin MorrisLocal Guide · 14 reviewsiTotal number of Google reviews Kevin has written across all businesses on Google Maps, not just this one.
Whitney Granado / Bloom Therapy
After a period of struggling with personal accountability and an unhealthy fear of conflict, I decided to make an investment in myself and began working with Whitney at Bloom Therapy.
I cannot praise Whitney highly enough — working with her was a fundamentally life-changing experience. From the initial onboarding to our weekly sessions, the entire process felt tailored to my specific needs. I never once felt like I was receiving generic advice; instead, Whitney’s guidance consistently reflected a deep understanding of my personal circumstances and goals.
In Whitney, I found someone truly in my corner. Her counseling was thoughtful, encouraging, and insightful. She had a remarkable ability to keep my “future self” in view, helping me stay motivated and accountable throughout the process.
Beyond being a gifted therapist, Whitney was also incredibly responsive and flexible with scheduling — a small gesture, perhaps, but one that made a big difference and never went unnoticed.
As this was my first experience with therapy, I’ll always be grateful to Whitney and the team at Bloom for creating such a welcoming and impactful environment. I recommend them wholeheartedly.
Response from the owner · a year ago
Thanks so much for taking the time to share your experience!
