Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts

Experts Reviews · Company report
Blue Birds Cleaning Agency logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%97+56.9Reliability 26%95+24.8Value 15%100+15.2Experts Score= 97Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE

Blue Birds Cleaning Agency

Los Angeles, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #24Position by Experts Score among all companies we track in this category. of 124 house cleaning services · 5.0★ from 84 Google reviews

📞 Call (424) 777-5414Request a call backWebsite ↗

Report card

Percentile vs other house cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Blue Birds Cleaning Agency is better than 97% of house cleaning services.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Blue Birds Cleaning Agency is better than 95% of house cleaning services.A
95
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Blue Birds Cleaning Agency is better than —% of house cleaning services.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Blue Birds Cleaning Agency is better than 100% of house cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Blue Birds Cleaning Agency is better than 100% of house cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Blue Birds Cleaning Agency is better than —% of house cleaning services.–
—

Reviews for your job

Customers hired Blue Birds Cleaning Agency for 4 kinds of job.

Blue Birds Cleaning Agency for standard cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.9
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200–250
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$158–$253
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Standard cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#41 / 83
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.88%

All 9 Google reviews tagged “Standard cleaning”

Hovo2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

Amazing service! Professional, reliable, and great attention to detail. Everything was spotless. Highly recommend!

Great priceOffice & workplace cleaningStandard cleaning
Jane2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

I’ve used this cleaning company twice now, and I’m very happy with their service! The girl who came was amazing — she worked very quickly, did a great job, and left everything super clean. The last time, they honestly saved me! I needed an urgent, last-minute cleaning, and the team was able to help me right away.…

Paid $200–250Great priceStandard cleaning
Natalie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Blue birds did an exceptional job with my home. The staff was so friendly and helpful, truly went above beyond. Definitely will be using their services again!

Reasonable priceStandard cleaning
VibeLocal Guide · 4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I've been using Blue Birds Cleaning Agency for regular apartment cleaning in West Hollywood for a few months now and have been very happy with the service. The team is always on time, easy to communicate with, and does a thorough job. My apartment always feels fresh and clean after every visit.

Great priceOffice & workplace cleaningStandard cleaning
JuliaLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

We’ve been using Blue Birds Cleaning Agency for Airbnb cleaning in West Hollywood for the past couple of years and they’ve been super reliable the whole time. They usually clean our place around 4–5 times a month and always do a great job. The apartment always looks fresh and ready for guests, communication is…

Great priceStandard cleaningDeep clean
Evgenia4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I’ve had a great experience with this cleaning company. They are reliable, detail oriented, professional, and always leave the place spotless. Communication is easy, they are punctual, and you can really feel that they care about the quality of their work. Highly recommend

Standard cleaningGeneral housekeeping
Kate7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I booked a deep cleaning for my apartment in Beverly Hills and I’m really happy with how everything turned out. The place looks clean and fresh, especially the kitchen and bathroom. The team arrived on time and did a really good job. Everything was done carefully and the whole process was easy. Definitely…

Paid $200–250OverpricedStandard cleaning
Alex5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I booked a deep cleaning for my apartment and was really happy with the result. The team did a great job — everything looks fresh, clean, and well taken care of. They paid attention to the details, especially in the kitchen and bathroom, which I really appreciated. Super easy to communicate and they showed up right…

Great priceStandard cleaning
Ivan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I’ve been using Blue Birds Cleaning Agency for regular cleaning in Beverly Hills for the past 6 months, and I couldn’t be happier with the service. They come every two weeks, always on time, and consistently do an amazing job. My home in Beverly Hills is always clean, fresh, and well-maintained. The team is…

Paid $100–150Reasonable priceStandard cleaning

Price

$233-5% vs typical house cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 65%Reasonable 30%Overpriced 5%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Standard cleaning9$158–$253
Deep clean7$277–$471
Office & workplace cleaning6$153–$283
General housekeeping6$153–$240

Compare with

Karina's cleaning logoKarina's cleaningExperts Score 99Los Angeles · 5.00★Rocket Maids LA Cleaning Services logoRocket Maids LA Cleaning ServicesExperts Score 92Los Angeles · 4.95★The Maids in West Los Angeles logoThe Maids in West Los AngelesExperts Score 90Los Angeles · 4.90★