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Blue Cross Animal Clinic

4.8 ★★★★★ · 557 Google reviews · 24 photos
Animal hospital · Albuquerque, NM

Blue Cross Animal Clinic at a glance

Google reviewers rate Blue Cross Animal Clinic 4.8 out of 5 based on 557 reviews, with the owner responding to 67% of them. Customers frequently praise the clinic for compassionate care, thorough explanations, clean facilities, and same-day availability for urgent issues. Recurring themes include friendly staff and reasonable pricing for standard visits. However, several low-star reviews criticize the practice for perceived overcharging on specific procedures and diagnostic tests, as well as dissatisfaction with communication during complex or end-of-life cases.

  • Google rating: 4.8 out of 5 from 557 reviews (90% five-star).
  • Reviews on this page: 557 Google reviews (408 with written comments, 37 with photos).
  • Owner responses: the business replied to 67% of reviews.
  • Most recent review: October 16, 2026.
  • Service: Veterinary Technician serving Albuquerque, New Mexico.

Data from Google, last updated October 25, 2026.

Photos

Customer reviews

4.8
★★★★★
557 reviews on Google
5★500
4★22
3★9
2★5
1★21

Reviews from Google, shown as published (original wording, unedited).

judobongobuckLocal Guide · 42 reviews
★★★★★

They did excellent care for my granddaughters chihuahua (surgery, etc)

Review from Google · view on Google
Shawn Murray1 review
★★★★★

I have three dogs of my own and I also do rescue work with other dogs so needless to say I am at the vet on a real regular basis. I first came to this clinic when Dr. Hamel transferred here from another office. She is by far the best vet I have ever used. I was first referred to her when one of my fosters had terrible allergies and numerous vets couldn't figure it out. After my first appointment with Dr. Hamel, the dogs allergies started to improve and over the course of a couple of visits she dialed in the treatment that kept this dog comfortable and not an itchy mess. The rescue I work with started using them on my recommendation as well, and I find it so interesting that to my knowledge five of the people who have adopted dogs that I have fostered are still using Blue Cross and mainly Dr. Hamel for their dogs. I have heard nothing but glowing remarks from all of them. One of the other things I really like about this Clinic is that if I have an urgent need for a vet and my regular vet is not available they generally can get me in the same day with one of their other vets. And I've seen several of their other vets over the years and I havealways felt that my dogs got really good care. Now I have to say that good vet care is not often cheap and Blue Cross is no exception to that rule. I don't think they are super expensive but they're not the price of a discount vet Clinic. Clearly I am OK with their pricing as I am there super regularly and feel like I am getting really top-notch vet care and I'm paying a fair price for it. I would highly recommend this Clinic and in particular, Dr. Hamel to anyone.

Review from Google · view on Google
Lilly Forsyth4 reviews
★★★★★

My husband travels for work, down here around albuquerque for a few. Recently had the opportunity to get a puppy we always wanted. Our new puppy chewed and swallowed some wood chips. I was also worried about parvio as well since our puppy got his first round of shots and needed his second. With traveling is more of a risk for a puppy to get parvo. I took him in to get check. They did an amazing job with caring for my puppy and even allowed our older dog to come in. They call twice to check up on out puppy in a span of 24 hours after the vet visit and asked how he was and if anything changed. Even suggest some over the counter supplements to help. Love this vet. If I live down here long term it will be my primary vet.

  • Price assessment: Reasonable price
Review from Google · view on Google
Lori Battiste14 reviews
★★★★★

I have been here 3 times for urgent care. I am seen that day and the care is complete and kind.

  • Price assessment: Reasonable price
Response from the owner · 3 weeks ago

Thank you for your kind words and for trusting us with your pets’ care! We are so glad we’ve been able to provide timely, compassionate care when you’ve needed us.

Review from Google · view on Google
Ryno CerosLocal Guide · 65 reviews
★★★★★

Fairly straightforward veterinary experience. Easy, same day, new patient appointment. Cost didn't seem too high but they'll let you opt in to all of the high cost stuff even if it doesn't seem necessary (i.e. suggesting an xray at $xxxx, after a physical examination has nearly completely ruled out the need. They did that hemming and hawing thing where they brought it up, not wholly endorsing it, while also suggesting that it *probably* wasn't needed, but they'd happily do it if my wallet was deep enough. I prefer decisive, "in my professional opinion" statements, and not relying on my uneducated thoughts or my family's emotional attachment to decide what the best medicine is.)

Response from the owner · 4 weeks ago

Thank you for taking the time to share your feedback. We are glad to hear you were able to get a same-day appointment and that your overall experience was straightforward. We take concerns regarding recommendations and cost seriously and always want our clients to feel informed and comfortable with the care being discussed. We would appreciate the opportunity to look further into your concerns. Unfortunately, we were unable to identify your account based on the information provided in this review. Please contact our hospital directly and ask for the Hospital Manager so we can discuss your experience and review the details with you. Thank you again for your feedback.

Review from Google · view on Google
Lynn Nelson9 reviews
★★★★★

Amazing Vets, very caring, gentle informative! Professional, thorough and dedicated. The office and exam rooms are beautiful and spotless. The office staff is helpful and very warm. A plus for Owners and their pets.

  • Price assessment: Great price
  • Services: Service not listed
Response from the owner · 4 weeks ago

Thank you for your wonderful review! We truly appreciate your kind words about our veterinarians and our entire team. It means so much to know that you felt cared for, informed, and welcomed during your visit. We take great pride in providing a clean, comfortable environment for both our clients and their pets, and we’ are happy that it shows. Thank you for trusting us with your pets and we look forward to seeing you and your furry family members again!

Review from Google · view on Google
ShyLocal Guide · 23 reviews
★★★★★

I always recommend Blue Cross Animal Clinic because I have never had a bad experience here. Every doctor is exceptional — you truly can’t go wrong choosing any of them for your pet’s care. My pets have been seen by most of the doctors, and each one has shown skill, compassion, and genuine dedication. I especially appreciate Dr. Hamel, Dr. Aguirre, and Dr. England, who regularly care for my pets and always provide thoughtful, thorough treatment. Dr. Solan and Dr. Wheeler have also been wonderful whenever my pets needed to be seen unexpectedly. And if your pet needs acupuncture, Dr. Markins is incredible — you can see the difference in your pet’s comfort and behavior immediately after a session with her. The technicians deserve recognition as well. Ketti, LeeAnn, Ari, Margaret, and Maggie are consistently attentive, gentle, and skilled. They treat every pet with genuine care and help make each visit smooth and stress‑free. The receptionists are fantastic. Even when they’re juggling phone calls or understaffed, they remain polite, patient, and ready to help. Arianna, Amabel, and Becca always greet you with kindness and make every visit feel welcoming. This clinic has earned my trust completely, and I’ll continue recommending them to anyone looking for excellent veterinary care.

  • Price assessment: Reasonable price
  • Services: Service not listed
Response from the owner · 4 weeks ago

Thank you so much for your incredibly kind and thoughtful review! We are so grateful for your trust in our entire team and for taking the time to recognize our doctors, technicians, and reception staff. It truly means the world to us and we’re honored to care for your pets!

Review from Google · view on Google
Vaughan Winter6 reviews
★★★★★

This is a great clinic I have brought my pets to for decades.

  • Price assessment: Reasonable price
  • Services: Service not listed
Response from the owner · 3 weeks ago

Thank you so much for trusting us with your pets for so many years! We truly appreciate your continued support.

Review from Google · view on Google
maren mLocal Guide · 17 reviews
★★★★★

I absolutely love this vet clinic! Every visit is always such a pleasant experience. The ladies at the front desk are incredibly sweet and welcoming, and the vet techs are amazing. I especially want to recognize Dr. Aguirre, he has been so helpful, knowledgeable, and caring throughout Sadie’s visits. I truly appreciate the time and attention he gives to making sure she is well taken care of. Sadie loves coming here, and I’m so grateful to have such a wonderful veterinary team caring for her! ❤️

Response from the owner · a month ago

We are so happy to hear that Sadie enjoys her visits! Thank you for trusting our team with her care and for recognizing Dr. Aguirre and our wonderful staff. We truly appreciate your support!

Review from Google · view on Google
Pam Fletcher11 reviews
★★★★★

This clinic and Dr. Solan were fantastic. Kind and compassionate I would recommend them for anyone. If your pet has to be euthanized there is no better experience for this difficult time

  • Price assessment: Great price
Response from the owner · a month ago

Thank you so much for your kind words and recommendation. We are honored to have been able to support you and your pet during such a difficult time. ❤️

Review from Google · view on Google

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