Google reviewers rate Blue Line Dumpsters & Hauling five out of five stars based on 229 reviews, with the owner responding to every entry. Customers frequently cite punctual delivery and pickup, effective communication regarding scheduling, and reasonable pricing for dumpster rentals and hauling services. Recurring themes include professional conduct, smooth processes for home cleanouts, and careful placement of equipment to protect driveways. No consistent pattern of criticism appears in the provided excerpts.
Google rating: 5.0 out of 5 from 229 reviews (100% five-star).
Reviews on this page: 229 Google reviews (213 with written comments, 13 with photos).
Owner responses: the business replied to 100% of reviews.
Phrases our text analysis found in 213 written reviews
99%praise
Praise46599%
Complaints51%
Topic share
How often each topic comes up in the written reviews
7topics
Speed & response9620%
Would recommend8518%
Price & value8117%
Staff & attitude7817%
Quality & results6614%
Communication5111%
Honesty & trust133%
What customers talk about
We read 213 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They were highly professional, efficient and true to their word!”
“Definitely recommend for “cleaning out “ your home.”
“I cannot recommend this company enough, and I wish more companies would do business this way.”
“They were reasonable on price, their response time and customer service were great, and they delivered and picked up the dumpster when they said they would.”
“Phenomenal to work with was prompt, Thorough, and very courteous thank you Blue Line I will be contacting you for my next Dumpster Rental”
“Great customer service and just exceptional service overall.”
“Blue Line communicates with the customer great, i knew when it was coming and they checked a time that would be convient for me to pick it up.”
“We highly recommend them to anyone needing a reliable dumpster rental service.”
People customers mention
Brian10 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Most amazing customer service. Dropped on time and protection put for driveway. Picked up on time. Great communication by owner. Definitely recommend for “cleaning out “ your home.
Response from the owner · 20 hours ago
Thank you so much for the review. We’re happy we were able to make your dumpster rental a positive experience
G
Gypsynonie3 reviewsiTotal number of Google reviews Gypsynonie has written across all businesses on Google Maps, not just this one.
What a wonderful experience! After a major problem with another company we happened on to Blue Line and are so glad we did. They were highly professional, efficient and true to their word! If you need a dumpster or hauling service, they are definitely the company to call!!
Response from the owner · a week ago
Thank you for the review.
We’re glad the 13 yard dumpster rental worked out good for you
Don’t hesitate to call for any of your future dumpster rental needs
J
James Bagby4 reviewsiTotal number of Google reviews James has written across all businesses on Google Maps, not just this one.
Brian with Blue Line was great to work with. He went out of his way to have the equipment delivered exactly where i needed it at. Blue Line communicates with the customer great, i knew when it was coming and they checked a time that would be convient for me to pick it up. A very good expierence thru and thru.
Response from the owner · 2 years ago
Thank you for your business
J
Jennifer StarkeLocal Guide · 14 reviewsiTotal number of Google reviews Jennifer has written across all businesses on Google Maps, not just this one.
Sir,
Were glad we were able to provide you with a positive experience. We hope our 20 yard roll off rental in Shepherdsville was helpful in your cleanup. Thanks again and we look forward to serving you in the future with any dumpster rental needs you may have.
K
Kenneth Ashby1 reviewiTotal number of Google reviews Kenneth has written across all businesses on Google Maps, not just this one.
Thanks Melinda for the review. We were happy to help you with both of your dumpster rentals in Oldham Co, Ky and the Louisville area. Let us know if we can help with any of your future residential dumpster rental needs.
I
Ian Gearhart10 reviewsiTotal number of Google reviews Ian has written across all businesses on Google Maps, not just this one.
Had them out help clean up all the old cabinetry and drawers I had in my kitchen. He offered to do it all by himself and while appreciated of that there was way too much to do so I helped a little. We talked the entire time about pretty much everything and we were done within 30 minutes. Great customer service and just exceptional service overall.
Response from the owner · 3 weeks ago
Thank you for the review. It was great talking and we didn’t mind at all helping with your junk removal. Thanks for your business