Google reviewers rate Blue Ribbon Outdoor 4.8 out of 5 based on 261 reviews, with the owner responding to 39% of them. Customers frequently praise the company for professional landscaping, mowing, and irrigation services, highlighting punctuality, clear communication, and fair pricing. However, some low-star reviews describe recurring issues with missed appointments, unreturned calls, and damage to property or installed features.
Google rating: 4.8 out of 5 from 261 reviews (95% five-star).
Reviews on this page: 261 Google reviews (224 with written comments, 9 with photos).
Owner responses: the business replied to 39% of reviews.
Phrases our text analysis found in 224 written reviews
97%praise
Praise40397%
Complaints123%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results10124%
Staff & attitude9122%
Would recommend8621%
Speed & response4912%
Price & value379%
Communication277%
Honesty & trust246%
What customers talk about
We read 224 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“We had a fantastic experience with Blue Ribbon and the entire team.”
“I tried to use this company to do some landscaping for me and my experience was terrible!”
“Could not be more happy with the whole team and the professionalism they brought to the project - truly enhanced our property with their work!”
“If you’re looking for a reliable landscaping company that takes pride in their work, I highly recommend Blue Ribbon Outdoor and request Daniel and his team.”
“I would not recommend Blue Ribbon Outdoor Landscaping.”
“They are very professional and answer and respond quickly to texts and emails.”
“They did a great job at a fair price and went the extra mile to make sure we were satisfied with the work.”
“Overall, this was an expensive and disappointing experience marked by poor communication, questionable billing practices, and a lack of follow-through.”
“Communication was so amazing - he was always available to us.”
“We have trusted Blue Ribbon to manicure our landscape for years.”
People customers mention
Edge38 reviews
Daniel34 reviews
Care10 reviews
Thomas9 reviews
French6 reviews
Landscaping5 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
We had a fantastic experience with Blue Ribbon and the entire team. John Paul helped us think through the whole project, Gavin insured we were on schedule and Louise was fantastic with his crew and really made our project come to life! Could not be more happy with the whole team and the professionalism they brought to the project - truly enhanced our property with their work!
Response from the owner · 2 weeks ago
Todd, thank you for the kind words! It was a pleasure working with you on your landscape project. We'll be sure to pass this along to John-Paul, Gavin and Luis and his crew, who take real pride in planning, scheduling and building outdoor spaces here in Northwest Arkansas. Thank you for trusting Blue Ribbon Outdoor with your property!
clint gillLocal Guide · 24 reviewsiTotal number of Google reviews clint has written across all businesses on Google Maps, not just this one.
I wanted to brag on Jaclyn & her team’s incredible work on our home! The brick edging & all of the flowers look wonderful! Jaclyn has been incredible & I was very impressed with her attention to detail!
Response from the owner · a month ago
William - Wow - what high praise. Jaclyn is amazing - we agree. And the results look fantastic. So glad you are happy with the edging and flowers.
G T3 reviewsiTotal number of Google reviews G has written across all businesses on Google Maps, not just this one.
I hired Blue Ribbon Outdoor Landscaping for a new-build home to design landscaping, plant shrubs and flowers, and help establish my yard by treating the grass, controlling weeds, and mowing as needed.
Unfortunately, they rarely showed up when scheduled and failed to provide many of the services they promised. I was charged $2,000 to plant three Jane Magnolia trees, which later developed fungus issues. They never treated the grass or weeds as agreed, yet they began showing up weekly to mow a yard that barely had any grass. On one occasion, they even came twice in the same week and charged $275 per visit.
Overall, this was an expensive and disappointing experience marked by poor communication, questionable billing practices, and a lack of follow-through. I would not recommend Blue Ribbon Outdoor Landscaping.
Response from the owner · a month ago
Thank you for the feedback and I am sorry we fell short of what you expected. I have reviewed your account personally. Some of what you describe should not have happened, and I would like to talk with you directly. Please feel free to reach me at [email protected].
Dan Arnsperger
CEO, Blue Ribbon Outdoor
Alicia Clark3 reviewsiTotal number of Google reviews Alicia has written across all businesses on Google Maps, not just this one.
Blue Ribbon was a pleasure to work with. I appreciated that they gave options within different price ranges to help us design an amazing back yard that is highly functional, looks great and fit within our budget! The crew worked so hard and with an attention to detail I’ve never seen in a landscape crew. Highly recommend!
Thank you, Alicia! Designing a back yard that's functional, looks great, and stays in budget is exactly what we aim for, and we're glad the options helped you get there. I'll share your kind words with the install crew — they earned them. Thanks for recommending Blue Ribbon Outdoor.
brenda canfieldLocal Guide · 12 reviewsiTotal number of Google reviews brenda has written across all businesses on Google Maps, not just this one.
Angela makes this 5 star landscaping company a 6 star!!! She has given me personal attention throughout the several months of my project. I know if something’s not exactly right she will fix it. Everyone who worked on my extensive landscaping was polite and excellent at their job. I am so blessed to have found this Blue Ribbon Company.
Response from the owner · 2 months ago
Brenda - what a joy to work on your project and thank you so much for the kind words. You have a beautiful property and we are thrilled to have played a small part in the landscaping. We are always here to help!
greg huett7 reviewsiTotal number of Google reviews greg has written across all businesses on Google Maps, not just this one.
We had a tough project on the side of a very steep hill at our lake house putting a new rock walk way down the hill and removing a fish pond and replacing it with some trees and plants. They did a great job at a fair price and went the extra mile to make sure we were satisfied with the work. They are very professional and answer and respond quickly to texts and emails. Will use them again for future projects.
Response from the owner · 3 months ago
Greg - thank you for this. Steep hillsides are some of the most demanding work we do, and building that natural stone walkway down to the lake while replacing the old fish pond with trees and plantings took the crew's best effort. Glad it landed the way you hoped. Call us anytime for the next one.
AmyLocal Guide · 29 reviewsiTotal number of Google reviews Amy has written across all businesses on Google Maps, not just this one.
This has been the best experience ever. Daniel went above and beyond in every way.
Pricing is so reasonable and fair.
Daniel is really talented with landscape design!!
Communication was so amazing - he was always available to us. I would ask a question and he would respond with not only a kind answer but he would offer to come right on over and walk up through the answer.
The crew - Jimmy specifically was so amazing as well. Hard working - really detail oriented. They truly care about what they are doing.
I cannot recommend this company enough.
Choose Blue Ribbon!
Price assessment: Great price
Services: Landscape design construction, Irrigation system repair & maintenance, Landscape installations, Pool landscaping, Landscape design
Response from the owner · 4 months ago
Amy - thank you so much for this, it truly made our day! Daniel and Jimmy are going to love reading this, they pour themselves into every design and every install, and it's wonderful to hear it shows. We're so glad the communication and design process felt easy and that the crew's attention to detail stood out. Thanks for trusting Blue Ribbon Outdoor with your landscape design here in Northwest Arkansas, we're grateful for the recommendation and look forward to many more seasons together.
Chester Jensen1 reviewiTotal number of Google reviews Chester has written across all businesses on Google Maps, not just this one.
They were hired to work on the common areas of my neighborhood. They mowed sections of my lawn despite obviously placed property markers. It's something I could expect of a teenager running a side business, but not from supposed professionals.
(Edit) Update: they returned to work in my neighborhood the next week and broke the wooden fence connecting into my backyard.
Response from the owner · 3 months ago
Chester, we're sorry your experience didn't match what we aim for. On our very first visit under this contract, our crew crossed a marked property line, and that's on us. We got out to the neighborhood right away and walked the boundary with your property manager so every visit going forward respects it. We appreciate you flagging it, and we hope to earn your trust as we keep working in the neighborhood.
