Google reviewers rate Blue Star Heating & Air Conditioning 4.9 out of 5 based on 159 reviews, with the owner responding to every comment. Customers frequently highlight punctual technicians, clear communication, reasonable pricing, and efficient repairs for heating, cooling, and ductwork systems. However, a small number of low-star reviews criticize the company for failing to arrive within scheduled time slots and lacking reliable appointment scheduling, which led to missed service opportunities.
Google rating: 4.9 out of 5 from 159 reviews (97% five-star).
Reviews on this page: 159 Google reviews (128 with written comments, 4 with photos).
Owner responses: the business replied to 100% of reviews.
Reviews from Google, shown as published (original wording, unedited).
WB
William Ballard1 review
★★★★★
I love blue star never any BS tell you like it is fix it done thanks guys.
Price assessment: Reasonable price
Price: $200–400
Services: HVAC system repair
Response from the owner · 17 hours ago
Hi William,
Thank you so much for the great review! We love hearing this, and we truly appreciate your continued trust in Blue Star Heating and Air Conditioning!
Your comments really sum up what we believe good HVAC service should be all about: honest answers, straightforward recommendations, fair pricing, and getting the job done right. No unnecessary upselling, no surprises, and no runaround.
We're glad our team has consistently delivered that experience for you. Our goal is always to diagnose the problem accurately, explain what needs to be done, and provide dependable HVAC repairs at a reasonable price.
Thank you again for your loyalty and support, William. Customers like you are why we love what we do! Whenever you need heating or air conditioning service, you know we're just a phone call away.
— Blue Star Heating and Air Conditioning
Colton arrived on time, kept us updated to his progress, and returned with a new part and filter for our HVAC system. He checked out both our heating and air-conditioning, changed our filters, one of which was up in the attic, and gave recommendations for increasing our comfort levels. His service was exceptional!
Price assessment: Reasonable price
Price: $200–400
Services: HVAC system maintenance
Response from the owner · 2 weeks ago
Thank you so much, Joseph for the detailed 5-star review! We truly appreciate you sharing your experience with Colton and Blue Star Heating and Air Conditioning.
We’re glad to hear Colton arrived on time, kept you informed throughout the service, and took the time to thoroughly check both your heating and air conditioning systems. From replacing the necessary part and filters—including the one in the attic—to offering recommendations for improving your home’s comfort, it sounds like he delivered exactly the thorough service we strive for.
We’ll be sure to pass your kind words along to Colton. Providing exceptional service, honest recommendations, and reasonably priced **HVAC system maintenance** is incredibly important to our team.
Thank you again for trusting Blue Star with your home comfort needs, Joseph. We look forward to keeping your heating and A/C systems running their best for years to come!
— Blue Star Heating and Air Conditioning
Amazing young man serviced my heater/air conditioner today, he asked good questions, investigated my concerns, cleaned his work area and explained what he had done. Great job. Thank you for coming out so fast. I will call you when the weather gets better to check under the house for vent inspection for holes .
Price assessment: Reasonable price
Price: $1–200
Services: HVAC system maintenance, Heating system repair
Response from the owner · a week ago
Hi Norma,
Thank you so much for the wonderful 5-star review! We truly appreciate you sharing your experience with Blue Star Heating and Air Conditioning.
We're delighted to hear that our technician took the time to listen to your concerns, ask thoughtful questions, and thoroughly inspect your heating and air conditioning system. We believe great HVAC service is about more than just maintaining equipment—it's about making sure our customers feel heard, informed, and confident in the care their systems receive.
It's especially nice to know that he explained the work he completed and left everything clean and tidy. That level of professionalism and attention to detail is exactly what we strive to deliver on every visit.
Thank you again for trusting Blue Star with your HVAC system maintenance, Norma. We'll be sure to share your kind words with our team, and we look forward to helping keep your home comfortable throughout the year!
— Blue Star Heating and Air Conditioning
Hi Frank,
Thank you so much for the wonderful review! We truly appreciate your kind words and for choosing Blue Star Heating and Air Conditioning for your HVAC system maintenance.
We're glad to hear that our team's knowledge, professionalism, and quality workmanship made such a positive impression. We take pride in providing thorough, dependable HVAC maintenance that helps keep your heating and air conditioning systems running efficiently and reliably throughout the year.
Thank you again for trusting Blue Star with your home comfort needs, Frank. We appreciate your support and look forward to being here whenever you need heating or air conditioning service in the future!
— Blue Star Heating and Air Conditioning
The technician went out of his way to resolve all of our issues. Non
Services: HVAC system repair, HVAC system maintenance
Response from the owner · 17 hours ago
Thank you so much for the wonderful 5-star review! We truly appreciate you choosing Blue Star Heating and Air Conditioning for your HVAC repair and maintenance needs.
We're especially glad to hear that our technician went above and beyond to address all of your concerns. That's exactly the level of care and dedication we strive to provide. We believe great HVAC service means taking the time to listen, thoroughly investigate problems, and make sure our customers feel confident that their heating and cooling systems are in good hands.
We'll be sure to share your kind words with our team. It's always rewarding to know that the extra effort makes a difference!
Thank you again for trusting Blue Star with your HVAC system repair and maintenance. We appreciate your support and look forward to keeping your home comfortable for years to come!
— Blue Star Heating and Air Conditioning
Thank you for the great work you recently completed at my home. Your employees worked hard to make this project seamless. I would gladly recommend your service.
Price assessment: Reasonable price
Price: $2,000+
Services: HVAC duct & vent installation
Response from the owner · a week ago
Hi Gina,
Thank you so much for your wonderful review and for trusting Blue Star Heating and Air Conditioning with your recent HVAC duct and vent installation!
We're thrilled to hear that our team made the entire project a smooth and seamless experience. We know that having work done in your home can be disruptive, so our technicians work hard to complete every installation with professionalism, attention to detail, and respect for your home.
Properly installed ductwork and ventilation play an important role in maintaining consistent comfort, improving airflow, and helping your heating and air conditioning system operate efficiently. We're grateful you chose our team for such an important home improvement project.
Your willingness to recommend Blue Star means a great deal to us, Gina. We'll be sure to share your kind words with the crew!
Thank you again for your trust and support. We look forward to being here whenever you need HVAC maintenance, repairs, or additional heating and cooling services in the future!
— Blue Star Heating and Air Conditioning
Got a HVAC heat pump system.
Installation crew works efficient, professional and finished job in one day.
Price assessment: Reasonable price
Services: Installation, Heating system installation
Response from the owner · a week ago
Hi Thomas,
Thank you so much for the 5-star review! We truly appreciate you choosing Blue Star Heating and Air Conditioning for your new HVAC heat pump system installation.
We're thrilled to hear that our installation crew was professional, efficient, and able to complete the entire project in just one day! We know that installing a new heating and cooling system is a significant investment, and our goal is always to make the process as smooth and stress-free as possible while delivering quality workmanship.
A properly installed heat pump is a great way to enjoy efficient heating and air conditioning throughout the year, and we hope your new system provides reliable comfort for many years to come.
Thank you again for trusting the Blue Star team with your **heating system installation**, Thomas. We appreciate your support and look forward to being here whenever you need HVAC maintenance or service in the future!
— Blue Star Heating and Air Conditioning
Great service, we got our AC fixed on the next day after calling Blue Star. Technicians are very knowledgeable and come on time. Thank you! Will call again if I have any HVAC needs.
Price assessment: Great price
Price: $1–200
Services: HVAC system repair
Response from the owner · 2 weeks ago
Hi Sergiy,
Thank you so much for the wonderful 5-star review! We truly appreciate you taking the time to share your experience with Blue Star Heating and Air Conditioning.
We're glad our team was able to respond quickly and get your air conditioning system repaired the very next day! We know how frustrating it can be when your A/C stops working, especially when you depend on it to keep your home comfortable.
It's also great to hear that our technicians arrived on time and demonstrated the knowledge and professionalism we strive to provide on every service call. Delivering prompt, reliable HVAC repairs and making the entire experience as stress-free as possible is always our goal.
Thank you again for trusting Blue Star with your A/C repair, Sergiy. We're grateful to have earned your confidence and look forward to being your go-to company for any future heating, air conditioning, or HVAC maintenance needs!
— Blue Star Heating and Air Conditioning
Outstanding service! Can't enough good things about this company or the young man that cam to our home. Would recommend to anyone.
Services: HVAC system repair
Response from the owner · 2 weeks ago
Hi John,
Thank you so much for the wonderful 5-star review! We truly appreciate your kind words and enthusiastic recommendation of Blue Star Heating and Air Conditioning.
We're thrilled to hear that our technician made such a positive impression during your HVAC system repair. Our team takes pride in providing friendly, professional, and dependable service while treating every customer and their home with care and respect.
It means a great deal to know that your experience was so positive that you would confidently recommend us to others. Word-of-mouth recommendations from happy customers like you are one of the greatest compliments we can receive!
Thank you again for trusting Blue Star with your heating and air conditioning needs, John. We're grateful for your support and look forward to being here whenever you need us!
— Blue Star Heating and Air Conditioning
Blue Star is absolutely fantastic! The customer service was outstanding from start to finish, and I was so impressed with how prompt, professional, and helpful they were.
Jeff and his awesome team truly went above and beyond to resolve my ductwork issue and make sure everything was done right. The quality of the products and workmanship they provided in my home was excellent, and I really appreciated the care and attention to detail.
It’s also reassuring to know that Blue Star stands behind their work with a legitimate warranty. I feel confident knowing I can count on Jeff and his team in the future.
I highly recommend Blue Star for excellent service, quality work, and a team that genuinely cares about its customers and are a stellar company to work with!
Price assessment: Great price
Services: HVAC system repair, Heating system repair
Response from the owner · a year ago
Thank you so much, Angela! We're delighted to hear that you were pleased with our customer service and promptness. Jeff and the team are committed to going above and beyond to ensure the best quality for our clients, and we're glad to hear you appreciated their efforts and the products we installed in your home.