Customers frequently praise the store for its clean facility, reasonable pricing, and friendly staff who often assist with carrying water to vehicles. The business offers purified, alkaline, and Kangen water options, with many reviewers noting consistent in-person service over several years. However, low-star reviews highlight recurring issues with delivery reliability, including missed orders, lack of tracking, and inconsistent scheduling. Some complaints also mention specific employee attitudes, though the majority of feedback remains positive regarding the overall shopping experience.
Data from Google, last updated October 25, 2026.
Reviews from Google, shown as published (original wording, unedited).
I love the water; it is really very refreshing, and I will continue to purchase it. Everything with my delivery went well. They delivered quickly. I just would have liked the delivery to be made earlier during the day.
Thank you so much!! We will continue doing our best!!
i have been coming here 3 years ! Hands down best service you can ask for friendly staff good conversation and they help ladies carry the water to the car ! Love them come get all your water needs here
Thank you so much!! Your loyalty is appreciated too!!
I never receive my order. And there is no way to track.
We delivered all the orders every day. But if you can call back and let us know your order maybe we can fix the problem. Sorry for the inconvenience Michael.
Horrible HORRIBLE!!! LOCATION. This place is so filthy and disgusting, and moldy, you can even smell it when you walk in. I don’t know when the photos were taken of this location but it definitely doesn’t match up. Stay far away, I even saw food on the floor behind the counter. What a nasty disgusting place.<br><br>2. Rude rude rude and extremely rude. Disgusting customer service. This place DOES NOT! welcome you when you walk in, they don’t greet you nor do they respect you as a potential new customer. The guy was literally ignoring me standing there for 5 minutes in this moldy place, and I finally asked “do I just put my bottle here on the counter?” and he was so rude as hell, he told me “I have to wait or I can go somewhere else.” Who does that and says that to a new customer? What kind of business are you running to be extremely disrespectful to someone like that. Definitely not a place worth giving my money to.<br><br>¡¡¡Un lugar horrible, HORRIBLE!!! Este sitio está tan sucio, asqueroso y lleno de moho que el olor se percibe nada más entrar. No sé cuándo tomaron las fotos de este local, pero definitivamente no se corresponden con la realidad. ¡Manténganse bien alejados! Incluso vi comida tirada en el suelo detrás del mostrador. Qué lugar tan repugnante y desagradable.<br><br>2. Groseros, groseros, groseros... extremadamente groseros. Un servicio al cliente pésimo. En este lugar NO te dan la bienvenida al entrar; no te saludan ni te respetan como posible cliente nuevo. El tipo literalmente me ignoró mientras yo esperaba allí de pie durante 5 minutos en ese sitio lleno de moho; al final pregunté: "¿Simplemente dejo mi botella aquí en el mostrador?", y él fue increíblemente grosero: me dijo que tenía que esperar o que podía irme a otro sitio. ¿Quién hace o dice algo así a un cliente nuevo? ¿Qué clase de negocio llevan para tratar a alguien con tal falta de respeto? Definitivamente, no es un lugar donde valga la pena gastar mi dinero.
We are sorry to read this review,but we respectfully disagree with the description of our business. Thank you!!
Muchas gracias Joan por siempre estar atento y ayudarme con la botella al carro. Es un caballero y bueno con los clientes. Bendiciones
Gracias por preferirnos !!!
Great place exelent prices<br>Thank you guys.
Thank you so much!! See you soon
Venden la máquina o como se llame donde va colocado el galón de agua 🤷♂️❓️
Water cooler o bebedero en español. Gracias por contactarnos y estamos siempre para servirle. Bendiciones
I've been coming to Blue Star Pure Water in Belleville, NJ for the past three years, and I can't say enough great things about this place. The store is always spotless, and every visit is a pleasant experience.<br><br>The staff is incredibly friendly, and the owner, Erick, truly goes above and beyond to make every customer feel welcomed. You can tell he genuinely cares about his customers. I've personally seen him help people carry their water out to their cars with a smile, and that level of service is hard to find these days.<br><br>The team is always fast, efficient, and organized. Once they know the type of water you need, they have you taken care of in no time. Even when the store is busy, don't let the line fool you—they keep things moving, and you're usually in and out in less than 10 minutes.<br><br>It's rare to find a business that consistently delivers excellent customer service, quality products, and a welcoming atmosphere, but Blue Star Pure Water does exactly that. They've earned my loyalty over the past three years, and I highly recommend them to anyone looking for great-tasting water and exceptional service. Keep up the fantastic work!
Thank You so much!! See you soon
Place is always on point with the service . Young guys in there filling it up all day every day. Waters clean too.. exactly what is needed ..👍
Thank you!! See you soon and stay hydrated too.
Fast service, the place is always really clean. The guys always help me carry the gallons to my car. Best place to get my alkaline water
Thank you! Stay hydrated too and drink plenty water as you work out today. Thank again!!