iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%86+54.6Reliability 28%76+21.5Replies to reviews 8%100+8.2Momentum penalty70−3Experts Score= 81Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#9 of 17 clothing alterationsiPosition by Experts Score among all companies we track in this category. · better than 50%
4.9★★★★★357 Google reviews · 24 photos
97%five-star reviews
4.73★last 12 monthsiAverage stars on reviews from the last 12 months only.
4.7%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Blueberry Bridal Boutique 4.9/5 based on 357 reviews, frequently citing flexible payment plans, private appointments, and helpful communication with the owner. Customers describe the shop as welcoming and stress-free, with a wide selection including plus-size options. However, some low-star reviews criticize perceived unfriendliness toward plus-size clients, limited in-store size availability compared to advertised ranges, and rushed service during appointments.
Google rating: 4.9 out of 5 from 357 reviews (97% five-star).
Reviews on this page: 357 Google reviews (342 with written comments, 47 with photos).
Owner responses: the business replied to 11% of reviews.
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and satisfaction; weakest: momentum.
Blueberry Bridal BoutiqueClothing Alterations median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Blueberry Bridal Boutique: 86/100 on this factor. Category median: 83.A
86
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Blueberry Bridal Boutique: 76/100 on this factor. Category median: 75.B
76
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
–
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Blueberry Bridal Boutique: 70/100 on this factor. Category median: 100.B
70
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Blueberry Bridal Boutique: 100/100 on this factor. Category median: 29.A
100
Bar = this company · dark tick = category median.
Star ratings
357 Google reviews we collected
4.9of 5
5 stars34697%
4 stars00%
3 stars41%
2 stars10%
1 star62%
Praise vs complaints
Phrases our text analysis found in 342 written reviews
98%praise
Praise53598%
Complaints132%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude18834%
Would recommend15128%
Quality & results9217%
Communication377%
Honesty & trust367%
Speed & response244%
Price & value204%
What customers talk about
We read 342 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Amber was great, she was so helpful in figuring out what I liked and why.”
“Highly recommend coming in and having the full experience with her!”
“Would not recommend!”
“She was thorough, knowledgeable, and made everything feel effortless and genuine.”
“Amber was so easy to talk to and created an environment where I felt completely comfortable browsing and trying on different options without ever feel…”
“She was so kind, patient, and genuinely excited to be part of such a special moment.”
“…t online and the owner, Amber, was very easy to get in touch with and quick to respond when I had questions.…”
“The dress I picked out was beautiful and very affordable, we were shocked by the price.”
People customers mention
Amber144 reviews
Tri7 reviews
Seattle5 reviews
Instagram5 reviews
Dress4 reviews
Kennewick3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
JJulia2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
I had the best experience with blueberry bridal & amber! She is so incredibly kind and helpful. The flexible payment plans made it possible to get the dress of my absolute dreams without having to stress too much about the financial side of things. I got my dress from a trunk show and amber was kind enough to ask me…
AAryanna2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
I had the most amazing time during my bridal appointment! Amber was so sweet and supportive the whole time! I was able to say yes to the dress and she was so excited for me and made the whole appointment so meaningful and special! Highly recommend coming in and having the full experience with her!!
GGrace2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Had an amazing selection of plus size dresses to try on! She was very happy to help me find my dream wedding dress. Loved the boutique itself, lovely place all around.
HHannah4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I had an awesome experience! I’m not usually comfortable trying on dresses, and typically need help deciding what to try on. Amber was great, she was so helpful in figuring out what I liked and why. She also made me feel comfortable in each dress. I felt so beautiful, and said yes to the dress!
CCathy13 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Today, I had the opportunity to attend a session with my niece as she picked out her wedding dress. I did not know what to expect. It was incredible. From the moment we entered the shop, Amber welcomed us and helped everybody get comfortable. She took my niece, who was very nervous, and they began finding dresses to…
AAlyssa1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
I had such a great private experience at Blueberry Boutique! Amber was amazing to work with. She was so patient and easy going, really focusing on my expectations for a wedding dress. Amber was so easy to talk to and created an environment where I felt completely comfortable browsing and trying on different options…
I had the best experience with blueberry bridal & amber! She is so incredibly kind and helpful. The flexible payment plans made it possible to get the dress of my absolute dreams without having to stress too much about the financial side of things. I got my dress from a trunk show and amber was kind enough to ask me if she could bring it in for other brides to try as well- which she absolutely did not have to do. Amber is amazing and I I truly cannot recommend blueberry enough.
A
Aryanna Silva2 reviewsiTotal number of Google reviews Aryanna has written across all businesses on Google Maps, not just this one.
I had the most amazing time during my bridal appointment! Amber was so sweet and supportive the whole time! I was able to say yes to the dress and she was so excited for me and made the whole appointment so meaningful and special! Highly recommend coming in and having the full experience with her!!
G
Grace St. George2 reviewsiTotal number of Google reviews Grace has written across all businesses on Google Maps, not just this one.
Had an amazing selection of plus size dresses to try on! She was very happy to help me find my dream wedding dress. Loved the boutique itself, lovely place all around.
H
Hannah Melville4 reviewsiTotal number of Google reviews Hannah has written across all businesses on Google Maps, not just this one.
I had an awesome experience! I’m not usually comfortable trying on dresses, and typically need help deciding what to try on. Amber was great, she was so helpful in figuring out what I liked and why. She also made me feel comfortable in each dress. I felt so beautiful, and said yes to the dress!
W
Waylan Funk5 reviewsiTotal number of Google reviews Waylan has written across all businesses on Google Maps, not just this one.
Very happy with our time and experience with Blueberry Bridal. My daughter was pleased with her selections and the patience and time given to her to make her decision. The owner is very accommodating and welcoming, and gives everyone time and space to choose from the options. She gives positive feedback as needed and provides information that is important but not an opinion to sway you to a specific dress or idea. She does not rush or make you feel like you must choose a dress the day you are there. My daughter was pretty sure she did not want a veil, but when one was shown to her to see just to be sure, it totally changed her mind with the dress she had 'chosen' for the moment - that provided by a separate person really helped her decided, especially the right veil with the right dress and the owner knew her dress-to-veil look and it was perfect! My daughter also found earings that matched her ring to go with the dress there and a hair clip, so it really rounded out the day for us. We were also provided 3 options for seamstresses to do the alterations which helps tremendously if one is not available or you do not know of stream-stresses. The after touch of apple cider glasses and pictures with the dates and names was a nice touch too. I highly recommend using Blueberry Bridal Boutique for wedding dress shopping, you will not be disappointed, the owner truly cares deeply about treating the bride to be and the family as the number 1 priority in her shop.
J
Jaylan Funk2 reviewsiTotal number of Google reviews Jaylan has written across all businesses on Google Maps, not just this one.
Blueberry Bridal was beautiful and amazing! I had no prior experience going into dress shopping so I was very nervous, anxious, and overwhelmed.
Amber was extremely helpful and gracious. She explained the procedures and steps very well. I went in knowing and expecting that I had to look at plus sizes, and I think I was slightly down about the fact that I couldn’t look at other styles and designs but this was no fault on the shop.
I do wish someone nudged me about getting a group picture at the end sooner rather than later because by the time we got pictures some of my guests had already left as they had to leave early.
Nonetheless, Amber helped to make this a very easy decision for me. She knew that the dress I picked was for me before I even did. I silently knew on the inside, but she knew all along and as much as my guests loved a different dress, she and they did not pressure me into a dress I didn’t want.
Amber definitely knows what she is doing and even knew the right veil that was needed for my dress when I didn’t know if I wanted one or not. She made the entire experience easy and a breeze. It may have been a bit overwhelming, but not nearly as stressful as I thought it would be. The shop itself is also absolutely beautiful!
C
Cathy Kelley13 reviewsiTotal number of Google reviews Cathy has written across all businesses on Google Maps, not just this one.
Today, I had the opportunity to attend a session with my niece as she picked out her wedding dress. I did not know what to expect. It was incredible. From the moment we entered the shop, Amber welcomed us and helped everybody get comfortable. She took my niece, who was very nervous, and they began finding dresses to try on. I have no idea what the conversation was between my niece, and Amber, but my niece was calm as she came out in each dress she tried. Amber definitely knows the dresses and how to help a person feel comfortable in them. She offers supportive input coming from her expertise. She is not rushed, or does not push the process My niece found her “dress!” We then celebrated with sparkling cider it took pictures at her welcoming photo booth!
This was a very special experience, and I would recommend anybody looking for a wedding dress to consider Blueberry Bridal Boutique!
A
Alyssa Villagomez1 reviewiTotal number of Google reviews Alyssa has written across all businesses on Google Maps, not just this one.
I had such a great private experience at Blueberry Boutique! Amber was amazing to work with. She was so patient and easy going, really focusing on my expectations for a wedding dress. Amber was so easy to talk to and created an environment where I felt completely comfortable browsing and trying on different options without ever feeling pressured or rushed. Her boutique is very beautiful, spacious, clean, well thought out, and full of amazing quality dresses!
My time spent at Blueberry was beyond my expectations and I am so happy I got to say yes to the dress!!
Z
zoe hardy1 reviewiTotal number of Google reviews zoe has written across all businesses on Google Maps, not just this one.
Today I went to Blueberry Bridal in hopes of finding the perfect dress for my upcoming wedding.
I really appreciated the ease of booking my bridal appointment online and the owner, Amber, was very easy to get in touch with and quick to respond when I had questions.
For today’s appointment, my group and I were greeted at the door with a smile and welcomed into her beautiful shop (with a cute custom written welcome sign with my name on it).
Her selection of dresses was impressive and after we spent a few minutes looking around we started trying some on.
Amber listened to my requests, validated my concerns, and made me feel extremely comfortable and at ease for the entire appointment. Trying on wedding gowns can be intimidating, but she made the whole experience so memorable.
After finding THE ONE, we celebrated with mimosas and took photos as her super cute Photo Booth!
Overall, this was a 10/10, top tier experience!! The shop was immaculately clean, decorated, and everything was of the highest quality!
Thank you Amber for a wonderful day! ❤️
