Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Bluebird Limo Inc logo

Bluebird Limo Inc

Limousine service · Sacramento, CA · reviewed since 2017

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%98+6.9Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#9 of 34 limousine servicesPosition by Experts Score among all companies we track in this category. · better than 76%
5.0 ★★★★★ 231 Google reviews · 24 photos
98%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
100%reviews answered by the owner
Oct 2026latest review
📞 Call (844) 750-1902Request a call backWebsite ↗

Bluebird Limo Inc at a glance

Customers consistently report that drivers arrive punctually, communicate effectively via text, and maintain clean, comfortable vehicles. The service is frequently described as professional, courteous, and accommodating to schedule or flight changes, including assistance with luggage and special needs groups. With a perfect five-star rating from 231 reviews and full owner response rates, no recurring criticisms appear in the provided excerpts, indicating a uniformly positive experience with the limousine service.

  • Google rating: 5.0 out of 5 from 231 reviews (98% five-star).
  • Reviews on this page: 231 Google reviews (133 with written comments, 4 with photos).
  • Owner responses: the business replied to 100% of reviews.
  • Most recent review: October 19, 2026.
  • Service: Limousine Service serving Sacramento, California.

Data from Google, last updated October 27, 2026.

Score profile vs other limousine services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

Satisfaction98Reliability98Craft & service100Value100Momentum100Replies to reviews98Satisfaction: 98 (median 95)Reliability: 98 (median 93)Craft & service: 100 (median 99)Value: 100 (median 100)Momentum: 100 (median 100)Replies to reviews: 98 (median 69)
Bluebird Limo IncLimousine Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Bluebird Limo Inc: 98/100 on this factor. Category median: 95.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Bluebird Limo Inc: 98/100 on this factor. Category median: 93.A
98
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Bluebird Limo Inc: 100/100 on this factor. Category median: 99.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Bluebird Limo Inc: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Bluebird Limo Inc: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Bluebird Limo Inc: 98/100 on this factor. Category median: 69.A
98

Bar = this company · dark tick = category median.

Star ratings

231 Google reviews we collected

  • 5 stars22798%
  • 4 stars31%
  • 3 stars00%
  • 2 stars00%
  • 1 star10%

Praise vs complaints

Phrases our text analysis found in 133 written reviews

  • Praise20999%
  • Complaints21%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude8339%
  • Speed & response5928%
  • Would recommend2713%
  • Quality & results2411%
  • Communication94%
  • Price & value63%
  • Honesty & trust31%

What customers talk about

We read 133 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Respectful, courteous, solid communication and professional.”
  • “Always punctual, always helpful and always professional.”
    “My flight was delayed and then the luggage of a number of passengers did not fetch up with the flight including mine adding to the delay.”
  • “I’d highly recommend using Bluebird Limo for your transportation needs.”
  • “It was an excellent experience using Bluebird for our transportation to and from the Napa Valley.”
  • “Easy online booking, excellent communication from drivers, skilled and friendly drivers, always on time.”
  • “They are my go to company to use Always on time, professional, affordable and cars used are new and very clean.”
  • “They are very professional, reliable and easy to communicate with.”

People customers mention

  • Edward 5 reviews
  • Ruby 5 reviews
  • Timothy 3 reviews
  • Tim 3 reviews
  • Steve 3 reviews
  • Stephen 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

JustinLocal Guide · 48 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Driver Tony is awesome! Respectful, courteous, solid communication and professional. Limo was clean, Highly recommend Bluebird Limos!

JillLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Reliable, comfortable, professional & friendly! Highly recommend. We started our journey relaxed & happy.

Erin5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Bluebird is just the best - will never use another service. Thank you Edward for an early am perfect airport pickup and drop off.

Heidi4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Everyone’s crazy ‘bout a sharp dressed man. Steven was on time, attentive and kind. I was stressed out about getting to SFO on time and he got me there safe and sound. I will ask for him in the future.

Chris4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Ruby is the absolute best. Always punctual, always helpful and always professional. I’d highly recommend using Bluebird Limo for your transportation needs.

jerryb2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Very timely, courteous and professional. Highly recommend Bluebird Limo. William was great.

Compare with

Photos

Customer reviews

5.0 ★★★★★ 231 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Thomas Barenchi2 reviewsTotal number of Google reviews Thomas has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

On time. Very nice van and driver.

Response from the owner · a week ago

Thank you Thomas your feedback!

JustinLocal Guide · 48 reviewsTotal number of Google reviews Justin has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Driver Tony is awesome! Respectful, courteous, solid communication and professional. Limo was clean, Highly recommend Bluebird Limos!

Response from the owner · 3 weeks ago

Thank you Justin It's really help your feedback!!

Jill BlodgetLocal Guide · 20 reviewsTotal number of Google reviews Jill has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Reliable, comfortable, professional & friendly! Highly recommend. We started our journey relaxed & happy.

Response from the owner · a month ago

Thank you for your feedback!!

Erin Zuercher5 reviewsTotal number of Google reviews Erin has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Bluebird is just the best - will never use another service. Thank you Edward for an early am perfect airport pickup and drop off.

Response from the owner · a month ago

Thank you Erin your feedback!!

Heidi Bekebrede4 reviewsTotal number of Google reviews Heidi has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Everyone’s crazy ‘bout a sharp dressed man. Steven was on time, attentive and kind. I was stressed out about getting to SFO on time and he got me there safe and sound. I will ask for him in the future.

Response from the owner · 2 months ago

Thank you you’re feedback Heidi it’s valuable to us

Chris Della Maggiore4 reviewsTotal number of Google reviews Chris has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Ruby is the absolute best. Always punctual, always helpful and always professional. I’d highly recommend using Bluebird Limo for your transportation needs.

Response from the owner · 2 months ago

Thank you Chris your feedback!!

jerryb2 reviewsTotal number of Google reviews jerryb has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very timely, courteous and professional. Highly recommend Bluebird Limo. William was great.

Response from the owner · 2 years ago

Thanks

Warren Roos7 reviewsTotal number of Google reviews Warren has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great.

Response from the owner · 2 months ago

Thank you !!

Paul Nelson4 reviewsTotal number of Google reviews Paul has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Ontime, polite, helpful

Response from the owner · 2 years ago

Thank you Paul Nelson.

Scurvy Bro1 reviewTotal number of Google reviews Scurvy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

On time and courteous.

Response from the owner · 4 months ago

Thank you for your feedback!!

Bluebird Limo Inc on Google Maps →

Business details