Richard
Review from Google · view on GoogleExcellent work! On time! A pleasure to do business with.
- Price assessment: Great price
BlueLine Exterior Cleaning | Softwashing | Roof Washing
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%97+56.9Reliability 26%97+25.3Value 15%91+13.8Experts Score= 96Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#53 of 81 pressure washing servicesPosition by Experts Score among all companies we track in this category. · better than 35%
5.0 ★★★★★ 256 Google reviews · 24 photos
99%five-star reviews
4.96★last 12 monthsAverage stars on reviews from the last 12 months only.
0.6%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
96%reviews answered by the owner
Nov 2026latest review
BlueLine Exterior Cleaning | Softwashing | Roof Washing at a glance
Customers frequently praise the company for punctuality, clear communication, and affordable pricing during roof soft washing, gutter cleaning, and pressure washing services. Reviewers often note that the team responds promptly to inquiries and provides accurate time estimates. However, a minority of low-star reviews cite a pattern of unresponsiveness to follow-up messages and failure to deliver on specific promised items, leading to dissatisfaction with the overall professional experience.
- Google rating: 5.0 out of 5 from 256 reviews (99% five-star).
- Reviews on this page: 256 Google reviews (205 with written comments, 6 with photos).
- Owner responses: the business replied to 96% of reviews.
- Most recent review: November 5, 2026.
- Service: Pressure Washing Service serving Taunton, Massachusetts.
Data from Google, last updated November 6, 2026.
Score profile vs other pressure washing services
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: value.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.BlueLine Exterior Cleaning | Softwashing | Roof Washing: 97/100 on this factor. Category median: 98.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.BlueLine Exterior Cleaning | Softwashing | Roof Washing: 97/100 on this factor. Category median: 98.A
97
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.BlueLine Exterior Cleaning | Softwashing | Roof Washing: 100/100 on this factor. Category median: 100.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.BlueLine Exterior Cleaning | Softwashing | Roof Washing: 91/100 on this factor. Category median: 100.A
91
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.BlueLine Exterior Cleaning | Softwashing | Roof Washing: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 86.–
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Bar = this company · dark tick = category median.
Star ratings
256 Google reviews we collected
- 5 stars25499%
- 4 stars10%
- 3 stars00%
- 2 stars00%
- 1 star10%
Praise vs complaints
Phrases our text analysis found in 205 written reviews
- Praise430100%
- Complaints20%
PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
- Great price1648%
- Reasonable1545%
- Overpriced26%
- Not sure00%
Topic share
How often each topic comes up in the written reviews
- Quality & results11527%
- Staff & attitude9221%
- Would recommend7317%
- Speed & response7116%
- Price & value348%
- Communication338%
- Honesty & trust143%
What customers talk about
We read 205 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Jared was extremely professional, knowledgeable, and thorough in addressing all of my concerns.”
“I highly recommend Jared for anyone in need of professional roof soft washing services.”
“I definitely would recommend his services and plan on continuing with him in the future.”
“Jared is very personable, efficient, and the work looks great, I would highly recommend him if you’re in need of work done around your property!”
“He was courteous, efficient, and reasonably priced.”
“He took the time to explain the entire process and ensured I felt completely comfortable before beginning any work.”
“I couldn't be happier with the experience and would recommend Jared to anyone looking for quality, reliable, and professional service.”
People customers mention
- Jared 32 reviews
- John 4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Thomas1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★
I highly recommend Jared for anyone in need of professional roof soft washing services. I recently hired him to soft wash my roof and had several questions regarding the chemicals used, the process, and what to expect throughout the project. Jared was extremely professional, knowledgeable, and thorough in addressing…
Great price
bill7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★
I am very pleased with the results of having the house and roof pressure washed. Jared is very personable and professional, his estimate of how long it would take was spot on. I definitely would recommend his services and plan on continuing with him in the future.
Great price
Joshua6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★
Jared talks a good game. Left 2 downspouts on ground. He promised me metal rods to prevent ice freezing in downspouts. When I texted him I got no response!! I would not let this guy on my property if you paid me! Very unprofessional!!!!
Overpriced
Samuel8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
I hired Jared for a gutter cleaning and power washing and the house looks just like new again. Jared is very personable, efficient, and the work looks great, I would highly recommend him if you’re in need of work done around your property!
Laurie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 weeks ago★★★★★
Very smooth, easy and pleasant communications. Excellent job - had gutter cleaning and power washing. Highly recommend!!
Great price
Robert6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Hired Blue Line to solve a complicated coating on my new gunite pool.Jared and his team took 3 full days with steam pressure wash to complete. Very professional and honest people. Definitely will be in touch for future work. Highly recommend Jared and his guys!
Photos
Customer reviews
5.0 ★★★★★ 256 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Team members customers mention
Thomas Brennan1 reviewTotal number of Google reviews Thomas has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI highly recommend Jared for anyone in need of professional roof soft washing services. I recently hired him to soft wash my roof and had several questions regarding the chemicals used, the process, and what to expect throughout the project. Jared was extremely professional, knowledgeable, and thorough in addressing all of my concerns. He took the time to explain the entire process and ensured I felt completely comfortable before beginning any work. Jared was also very accommodating and demonstrated excellent customer service from start to finish. I couldn't be happier with the experience and would recommend Jared to anyone looking for quality, reliable, and professional service.
- Price assessment: Great price
bill boggs7 reviewsTotal number of Google reviews bill has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI am very pleased with the results of having the house and roof pressure washed. Jared is very personable and professional, his estimate of how long it would take was spot on. I definitely would recommend his services and plan on continuing with him in the future.
- Price assessment: Great price
Joshua Lurie6 reviewsTotal number of Google reviews Joshua has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleJared talks a good game. Left 2 downspouts on ground. He promised me metal rods to prevent ice freezing in downspouts. When I texted him I got no response!! I would not let this guy on my property if you paid me! Very unprofessional!!!!
- Price assessment: Overpriced
Response from the owner · a week ago
Hi Josh, Thanks for taking the time to leave a review. When I met you and your wife, after completing the job, you were both very satisfied. I was contracted to clean your gutters, which I did. I also cleaned your roof and repaired a missing downspout free of charge. You gladly handed me a check that day and you scheduled more cleanings in the future. I’m honestly a little confused over your review, but I have reached out to you in an attempt to make it right. I have not heard back from you. My apologies for not answering the phone when you called at 10:30pm, but I was asleep and that is outside of my business hours. I also can’t speak to gutter or downspout parts that either you or another contractor left behind. I completed the work I was contracted for and then some. I also do not install metal rods of any sort, for any reason, so I’m not certain what you are speaking about. My desire is to make this right, however I am not able to reach you. I do hope that a solution can be found. Thanks Josh!
Emily Petersen6 reviewsTotal number of Google reviews Emily has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleJared did a fantastic job!
- Price assessment: Great price
Barbara LundyLocal Guide · 17 reviewsTotal number of Google reviews Barbara has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleJared was very nice and I can't see in my gutters but hope they are cleaned.
- Price assessment: Overpriced
JayLocal Guide · 32 reviewsTotal number of Google reviews Jay has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat communication and quality work.
- Price assessment: Great price
Samuel Whelan8 reviewsTotal number of Google reviews Samuel has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI hired Jared for a gutter cleaning and power washing and the house looks just like new again. Jared is very personable, efficient, and the work looks great, I would highly recommend him if you’re in need of work done around your property!
Laurie Emery2 reviewsTotal number of Google reviews Laurie has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleVery smooth, easy and pleasant communications. Excellent job - had gutter cleaning and power washing. Highly recommend!!
- Price assessment: Great price
Paul Stone4 reviewsTotal number of Google reviews Paul has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleJared was on time and he did an amazing job. We highly recommend his Company!!
BlueLine Exterior Cleaning | Softwashing | Roof Washing on Google Maps →
Business details
- Phone: (401) 829-9043
- Website: bluelineri.com
- Service area: Taunton, MA