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Bluestone Environmental

Asbestos testing service · Forest Park, IL · reviewed since 2018

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%95+60.4Reliability 28%93+26.3Replies to reviews 8%36+3Experts Score= 90Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#49 of 84 hazardous material removalPosition by Experts Score among all companies we track in this category. · better than 42%
5.0 ★★★★★ 251 Google reviews · 24 photos
98%five-star reviews
4.90★last 12 monthsAverage stars on reviews from the last 12 months only.
1.1%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
0%reviews answered by the owner
Oct 2026latest review

Bluestone Environmental at a glance

Google reviewers rate Bluestone Environmental five stars based on 251 reviews, highlighting punctual arrivals, clear process explanations, and thorough cleanup during asbestos and lead removal. Customers frequently note competitive pricing and responsive communication from office staff through project completion. While most experiences are positive, a few low-star reviews criticize incomplete containment or missed debris, though the company addressed these concerns by offering partial refunds to affected clients.

  • Google rating: 5.0 out of 5 from 251 reviews (98% five-star).
  • Reviews on this page: 251 Google reviews (245 with written comments, 12 with photos).
  • Owner responses: the business replied to 0% of reviews.
  • Most recent review: October 28, 2026.
  • Service: Hazardous Material Removal Service serving Forest Park, Illinois.

Data from Google, last updated October 28, 2026.

Score profile vs other hazardous material removal

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.

Satisfaction95Reliability93Craft & service–Value–Momentum100Replies to reviews36Satisfaction: 95 (median 94)Reliability: 93 (median 92)Momentum: 100 (median 100)Replies to reviews: 36 (median 71)
Bluestone EnvironmentalHazardous Material Removal median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Bluestone Environmental: 95/100 on this factor. Category median: 94.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Bluestone Environmental: 93/100 on this factor. Category median: 92.A
93
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 96.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Bluestone Environmental: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Bluestone Environmental: 36/100 on this factor. Category median: 71.D
36

Bar = this company · dark tick = category median.

Star ratings

251 Google reviews we collected

  • 5 stars24798%
  • 4 stars10%
  • 3 stars10%
  • 2 stars10%
  • 1 star10%

Praise vs complaints

Phrases our text analysis found in 245 written reviews

  • Praise68599%
  • Complaints71%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude17025%
  • Speed & response14120%
  • Quality & results10415%
  • Would recommend10415%
  • Communication9714%
  • Price & value619%
  • Honesty & trust152%

What customers talk about

We read 245 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Ramon and Paul were exceptionally pleasant and professional throughout the entire job.”
  • “Super professional, right on time and kept everything really clean.”
    “Our fall project was immediately interrupted by the early snowstorm which delayed some work.”
  • “They did fantastic work and made sure to clean up thoroughly once finished.”
    “Fixing the issues turned into so many more layers of sloppy paint work all over our windows, me having to go through the house late at night with a fl…”
  • “I would highly recommend Paul and the whole company.”
  • “Great communication from quote through project completion.”
  • “Bluestone offered us a reasonable price and timeline.”
  • “Upfront on pricing, effective in the work with great cleanup and clarity throughout all steps of the process.”

People customers mention

  • Paul 20 reviews
  • Jenny 15 reviews
  • Eric 15 reviews
  • Eduardo 11 reviews
  • Jimmy 11 reviews
  • Karim 7 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Patti4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 hours ago★★★★★

I found Bluestone on the internet and read the wonderful reviews. They are a wonderful group of people. From the first phone call to the great men who did the work it was a good experience. Thank you

Gabriel5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Jimmy and Eduardo were top notch professionals! When you hear you have asbestos and worried about your family these are the guys you want to take of your safety.

LizLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

We have used Bluestone twice now for asbestos removal. One home had it around the HVAC vents and another had asbestos flooring. Both times were great experiences. Upfront on pricing, effective in the work with great cleanup and clarity throughout all steps of the process. They also were recommended again by our…

Tyler6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

This is the company to use. Great communication from quote through project completion. Crew led by Ramon & Paul was top notch. Immaculate job and would use again.

LeslieLocal Guide · 55 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

The staff was wonderful that came to my home. Professional and right on time. I wish I could remember their names but work was done on 9/25/26 @12:00 in Westchester if that helps give them credit!! Basement is all clear and tested clean air after the work was done for asbestos removal. I would highly recommend.

MariaLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I contracted Bluestone for asbestos abatement, and now I completely see why they have such high ratings. Ramon and Paul were exceptionally pleasant and professional throughout the entire job. Ramon walked me through the whole process and clearly explained everything they would be doing. They did fantastic work and…

Photos

Customer reviews

5.0 ★★★★★ 251 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Patti4 reviewsTotal number of Google reviews Patti has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I found Bluestone on the internet and read the wonderful reviews. They are a wonderful group of people. From the first phone call to the great men who did the work it was a good experience. Thank you

Gabriel Razo5 reviewsTotal number of Google reviews Gabriel has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Jimmy and Eduardo were top notch professionals! When you hear you have asbestos and worried about your family these are the guys you want to take of your safety.

Liz MartinezLocal Guide · 27 reviewsTotal number of Google reviews Liz has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We have used Bluestone twice now for asbestos removal. One home had it around the HVAC vents and another had asbestos flooring. Both times were great experiences. Upfront on pricing, effective in the work with great cleanup and clarity throughout all steps of the process. They also were recommended again by our flooring company, who is also a trusted friend - and they came back cheaper than other quotes from our mitigation company.

Tyler Benson6 reviewsTotal number of Google reviews Tyler has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This is the company to use. Great communication from quote through project completion. Crew led by Ramon & Paul was top notch. Immaculate job and would use again.

Leslie HartoonianLocal Guide · 55 reviewsTotal number of Google reviews Leslie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The staff was wonderful that came to my home. Professional and right on time. I wish I could remember their names but work was done on 9/25/26 @12:00 in Westchester if that helps give them credit!! Basement is all clear and tested clean air after the work was done for asbestos removal. I would highly recommend.

Maria JaimesLocal Guide · 11 reviewsTotal number of Google reviews Maria has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I contracted Bluestone for asbestos abatement, and now I completely see why they have such high ratings. Ramon and Paul were exceptionally pleasant and professional throughout the entire job. Ramon walked me through the whole process and clearly explained everything they would be doing. They did fantastic work and made sure to clean up thoroughly once finished. They took all the proper safety precautions to keep the areas fully contained, and beyond their strong work ethic, they were simply a pleasure to work with. I highly recommend Bluestone!

Allie SzeligaLocal Guide · 19 reviewsTotal number of Google reviews Allie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I needed mold remediation in my attic and PermaSeal contracted with Bluestone Environmental to get the job done. Eric and Sergio were great. Super professional, right on time and kept everything really clean. I appreciate your hard work so much, the attic looks great!

Adinamis Corchado3 reviewsTotal number of Google reviews Adinamis has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Eric arrived right on time and answered all our questions prior to and after removal. He was very polite and he and his coworker did a very thorough job, thank you.

bjjc51192Local Guide · 18 reviewsTotal number of Google reviews bjjc51192 has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great team to work with, accountable, and responsive.

Maureen Salazar4 reviewsTotal number of Google reviews Maureen has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Bluestone removed asbestos tiles in our basement. I was very happy with the technician Paul. He was clear about the process and left the area cleaner than when they arrived. Pricing was competitive.

Bluestone Environmental on Google Maps →

Business details