Bob's Air Conditioning, Heating & Electrical at a glance
Google reviewers rate Bob's Air Conditioning, Heating & Electrical 4.9 out of 5 based on 966 reviews, with the owner responding to 96% of feedback. Customers frequently praise technicians for punctuality, professionalism, and clear communication regarding repairs, installations, and maintenance. Recurring themes highlight efficient service and detailed explanations of work performed. However, lower-rated reviews criticize high pricing for minor repairs, aggressive sales tactics for full system replacements, and occasional missed appointment windows.
Google rating: 4.9 out of 5 from 966 reviews (96% five-star).
Reviews on this page: 966 Google reviews (834 with written comments, 7 with photos).
Owner responses: the business replied to 96% of reviews.
Most recent review: November 10, 2026.
Service: Ceiling Fan Installer serving League City, Texas.
Data from Google, last updated November 11, 2026.
Star ratings
966 Google reviews we collected
4.9of 5
5 stars92496%
4 stars182%
3 stars40%
2 stars51%
1 star152%
Praise vs complaints
Phrases our text analysis found in 834 written reviews
99%praise
Praise1,61799%
Complaints241%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude46728%
Quality & results35021%
Speed & response31419%
Communication16910%
Would recommend1469%
Price & value1016%
Honesty & trust946%
What customers talk about
We read 834 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Bryan and Kyle were very professional, completing the installation of a new plenary box with UV light efficiently and effectively.”
“…he technician they sent for the HVAC work was the complete opposite: unprofessional, pushy, and it felt like he was focused on selling an air‑conditio…”
“Jasmine was very knowledgeable and thorough, prompt and polite.”
“This company is absolutely god-awful and I would strongly advise anyone to avoid them.”
“Sean was very efficient and knowledgeable and knew exactly what the problem was”
“Danny solved my heating and zoning issues when other companies never called back or left the job half done.”
“Solved problem, explained everything where yo7 could understand.”
“Poor communication and timeliness.”
“I recommend Bob’s A/C and electrical company for anyone looking for a dependable and highly qualified company for their home.”
“…tacles up to current electrical code and they would’ve easily gotten five stars, but I wasn’t about to pay more for somebody to leave and then come ba…”
“Also seems their annual service plan is good value for money.”
“The quote to replace my evaporator coil was also extremely over priced.”
“Was honest and said could go out anytime, when it does probably need to upgrade whole system, I knew that.”
“I listen to family and friends complain about high prices, scam repairs and untrained employees.”
People customers mention
Daniel23 reviews
Sean20 reviews
Bobs16 reviews
Bryan15 reviews
Jacob14 reviews
Jasmine13 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Bryan and Kyle were very professional, completing the installation of a new plenary box with UV light efficiently and effectively.
Price assessment: Reasonable price
Price: $2,000+
Services: Installation, HVAC duct & vent repair
Response from the owner · 4 hours ago
Vernon Thompson, we are so happy to hear that you were pleased with the services provided by our team. Thank you for taking the time to leave such a positive review- it means the world to us!
Crystal emery60lea7 reviewsiTotal number of Google reviews Crystal has written across all businesses on Google Maps, not just this one.
Great technician! Solved problem, explained everything where yo7 could understand. Would recommend him every time Brandon Berryhill . Thanks 😊
Price assessment: Great price
Price: $100–200
Services: HVAC system maintenance, Heating system repair, A/C system repair
Response from the owner · 5 months ago
Crystal emery60lea, your review made our day! We are overjoyed to hear that you were satisfied with the services you received from us at Bob's Air Conditioning, Heating & Electrical. Thank you for choosing us for your needs - we appreciate your business.
Patrick J. McGinnis2 reviewsiTotal number of Google reviews Patrick has written across all businesses on Google Maps, not just this one.
Patrick J. McGinnis- Your review made our day! We are delighted to hear that you had a 5-star experience with us. Thank you for choosing Bob's Air Conditioning, Heating & Electrical for your needs - we appreciate your business.
Laura Mason12 reviewsiTotal number of Google reviews Laura has written across all businesses on Google Maps, not just this one.
Jasmine was very knowledgeable and thorough, prompt and polite.
Price assessment: Reasonable price
Price: $1–100
Services: HVAC system maintenance
Response from the owner · 7 months ago
Laura Mason, we are so happy to hear that you were pleased with the services provided by our team. Thank you for taking the time to leave such a positive review- it means the world to us!
Paul Vandenbergh3 reviewsiTotal number of Google reviews Paul has written across all businesses on Google Maps, not just this one.
Excellent and friendly service. Crew was very efficient and knowledgable.
Price assessment: Reasonable price
Price: $2,000+
Services: Installation, Heating system installation, Install thermostat, Install AC
Response from the owner · 3 days ago
Paul Vandenbergh, thank you so much for the kind words! We are thrilled to hear that you had a great experience with our team at Bob's Air Conditioning, Heating & Electrical. We appreciate your business and look forward to serving you again in the future.
Joshua Valcarcel6 reviewsiTotal number of Google reviews Joshua has written across all businesses on Google Maps, not just this one.
Carlos and Flaco’a crew did a great job! Fast, organized, and kind
Response from the owner · 2 days ago
Joshua Valcarcel, we are thrilled to receive your wonderful review! It is wonderful to hear that you were satisfied with the services provided by our team. Thank you for taking the time to share your positive experience with us.
Martha Shaw7 reviewsiTotal number of Google reviews Martha has written across all businesses on Google Maps, not just this one.
Did a great job very detailed
He was nice and respectful
Services: Ventilated ceiling installation, HVAC system repair
Response from the owner · 3 days ago
We are so grateful for your 5-star review! Hearing that our services met your expectations at Bob's Air Conditioning, Heating & Electrical is truly rewarding. Thank you for choosing us, and we hope to work with you again in the future.
Leigh Ann Shelfer3 reviewsiTotal number of Google reviews Leigh has written across all businesses on Google Maps, not just this one.
Jasmin was professional and courteous. Explained the details of the work. Happy with the service.
Price assessment: Great price
Price: $1–200
Services: Heating system maintenance
Response from the owner · 3 days ago
Leigh Ann Shelfer- Thank you for the kind words and for recognizing the hard work of our team at Bob's Air Conditioning, Heating & Electrical. We are thrilled to hear that you had a great experience with us, and we look forward to serving you again soon!
John Largen2 reviewsiTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
Our technician, Jasmine RIvas, was very thorough and answered all of our questions. She was went above and beyond. We will keep using Bob’s with great technicians like Jasmine.
Price assessment: Reasonable price
Price: $1,000+
Services: Service not listed
Response from the owner · 10 months ago
John Largen, your review made our day! We are overjoyed to hear that you were satisfied with the services you received from us at Bob's Air Conditioning, Heating & Electrical. Thank you for choosing us for your needs - we appreciate your business.
KGordon4 reviewsiTotal number of Google reviews KGordon has written across all businesses on Google Maps, not just this one.
Dominic Silva is most professional, polite, informative and courteous.
Price assessment: Great price
Price: $1–200
Services: Heating system maintenance
Response from the owner · 3 days ago
KGordon, thank you for the fantastic review! It is wonderful to hear that you were happy with our services at Bob's Air Conditioning, Heating & Electrical. We strive to exceed expectations, and we are grateful that we did so for you.
