Customers frequently praise the shop for professional body work, competitive pricing, and clear communication regarding repair progress and insurance claims. Reviews highlight the family-owned nature of the business and the helpfulness of the front office staff in managing expectations. The primary criticism involves a lack of follow-up on estimates and reluctance to perform work on certain vehicle models due to specific component concerns.
Google rating: 4.9 out of 5 from 151 reviews (96% five-star).
Reviews on this page: 151 Google reviews (121 with written comments, 7 with photos).
Owner responses: the business replied to 0% of reviews.
Most recent review: October 28, 2026.
Service: Auto Body Shop serving Tamarac, Florida.
Data from Google, last updated November 1, 2026.
Star ratings
151 Google reviews we collected
4.9of 5
5 stars14596%
4 stars32%
3 stars00%
2 stars00%
1 star32%
Praise vs complaints
Phrases our text analysis found in 121 written reviews
97%praise
Praise22197%
Complaints73%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results6529%
Staff & attitude4620%
Would recommend3917%
Speed & response2812%
Price & value198%
Communication188%
Honesty & trust136%
What customers talk about
We read 121 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Had my car fully repaired from an auto accident several years ago and they did an excellent job.”
“After I made the mistake of taking it to a shop that did poor work (newly moved here personally) the owner personally worked with me and once getting…”
“I have had dozens of exotic custom and one-of-a-kind vehicles worked on customized, restored repaired, etc.”
“I found this to be a very unprofessional approach to what seems like an isolated incident that had nothing to do with me (simply because I rolled up i…”
“I’m extremely grateful and would recommend this shop to anyone without hesitation!”
“The other day I passed by unannounced and asked for a detail favor and without hesitation, they jumped on it and had me fixed within minutes.”
“Experience, personal greeting, damage assessment, initial quote, competitive pricing, communication during repair & paint process to billing job finis…”
“I went for an estimate and instead found myself being typecasted because of my particular vehicle and was effectively dissuaded from having the work d…”
“…nal greeting, damage assessment, initial quote, competitive pricing, communication during repair & paint process to billing job finish and overall cus…”
“This is the most professional, talented, honest and caring auto Body Shop I have ever seen And experienced!”
People customers mention
Melissa15 reviews
Alan5 reviews
Porsche3 reviews
Marc3 reviews
Artur3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
I have been going to this shop for nearly two decades. I know the whole family from the Alan to his daughter Melissa running the front office now. Just absolutely top notch. A truly family owned and operated business that is 1000% committed to quality. I have had dozens of exotic custom and one-of-a-kind vehicles worked on customized, restored repaired, etc. At this shop over the years. I can't say enough good things. If you need quality Auto body there is not a better shop in town. All you got to do is look at the cars out front when you go by Rolls-Royce. Bentley Lamborghini McLaren Ferrari..... When I say this shop is the best, the cars out in front are a complete testament to that..... They've even repaired some of my work vehicles. I mean they are just above and beyond. This is the kind of shop that you don't need to get A second estimate. This is the shop to go to hands down.
Price assessment: Great price
Services: Steering & suspension repair, Painting
M
Michael G10 reviewsiTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
This is the most professional, talented, honest and caring auto Body Shop I have ever seen And experienced!! Melissa is amazing! They did such an amazing job on my car. You can never tell where my car was damaged.! If I could, I would give them a 10 out of 10!
Highly recommend Bodycraft USA!!
Services: Body & Trim
A
Andreas T. MeinholdLocal Guide · 24 reviewsiTotal number of Google reviews Andreas has written across all businesses on Google Maps, not just this one.
Exceptional!!
From Arr. Experience, personal greeting, damage assessment, initial quote, competitive pricing, communication during repair & paint process to billing job finish and overall customer service . Melissa is truly exceptional. Thank you.
Services: Painting, Body & Trim
T
Taylor Schulz6 reviewsiTotal number of Google reviews Taylor has written across all businesses on Google Maps, not just this one.
Working with Body Craft USA was wonderful - especially with Melissa. She kept me in the loop about my vehicle any time she had an update, guided me through the process, and advocated for me when dealing with my insurance company. The work on my car came out beautifully. I would work with them again and again. Thank you to the team!
M
Mahsa SattarzadehLocal Guide · 20 reviewsiTotal number of Google reviews Mahsa has written across all businesses on Google Maps, not just this one.
Amazing place.
Had my car fully repaired from an auto accident several years ago and they did an excellent job.
The other day I passed by unannounced and asked for a detail favor and without hesitation, they jumped on it and had me fixed within minutes. P.S, it was 4:45 PM when I arrived and they close at 5pm and were still so kind and welcoming that late in the day.
Quality place. Quality people.
B
Brian MonsantoLocal Guide · 20 reviewsiTotal number of Google reviews Brian has written across all businesses on Google Maps, not just this one.
Melissa and the rest of the team are excellent. Clear communication, clear instruction, transparent, and excellent customer service. Extremely satisfied with my experience. My car looks awesome. 💪🏻🙏🏻👍🏻
B
Brooke TroyLocal Guide · 25 reviewsiTotal number of Google reviews Brooke has written across all businesses on Google Maps, not just this one.
Lengthy post but well deserved — I truly cannot say enough amazing things about this auto body shop and especially Melissa, the office manager who made this whole process completely stress-free.
From start to finish, Melissa stayed in constant communication with me throughout the entire repair — even during the holiday season. Her attention to detail, organization, and proactive updates meant everything, especially since I had absolutely no idea how to deal with insurance or how the claims process even worked. She walked me through everything step by step, answered all my questions, and handled every detail with so much care and professionalism. I honestly couldn’t have done this without her.
The actual repair work was completed with the utmost effort and care — my car looks amazing and you’d never know it had been in an accident. The quality of work and attention to detail really shows.
This was a stressful situation and they turned it into a smooth, easy experience. I’m extremely grateful and would recommend this shop to anyone without hesitation!
