Google reviewers rate Body of Santa Fe 4.8 out of 5 based on 407 reviews, with the owner responding to 82% of comments. Customers frequently praise the quality of deep tissue massages, facials, and yoga classes, highlighting the serene atmosphere and skilled practitioners. However, lower-rated reviews indicate recurring issues with poor communication regarding appointment changes and a rigid cancellation policy that often results in full charges for missed sessions or rescheduling difficulties.
Google rating: 4.8 out of 5 from 407 reviews (91% five-star).
Reviews on this page: 407 Google reviews (305 with written comments, 12 with photos).
Owner responses: the business replied to 82% of reviews.
Most recent review: October 15, 2026.
Service: Medical Spa serving Santa Fe, New Mexico.
Data from Google, last updated October 27, 2026.
Photos
Customer reviews
4.8
★★★★★
407 reviews on Google
5★371
4★10
3★8
2★4
1★14
Reviews from Google, shown as published (original wording, unedited).
What customers talk about
We read 305 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“He is very good at what he does and is very kind and thoughtful of your needs.”
“If you have not attended a class, highly recommend!”
“Seems like a great place to catch Omicron 👎 10/10 would not recommend.”
“Dana did an excellent job working knots out of my severely-neglected neck.”
“Finally, the massages we did receive were both the worst massages of our lives.”
“He’s strong, listened to what I wanted, and was able to relax entire time instead of re-instructing him to what I had said I needed.”
“…ers are more hard core, where you will be the right kind of sore the next day.…”
“Go ahead and do the extra splurge—it’s well worth it.”
“sents itself as a luxury wellness destination, but the reality is an overpriced, awkward, and poorly run operation that seems far more interested in a…”
“Feeling no pain and just being able to receive and trust her instincts allowed me to melt on the table.”
“May you find ways to run a good business and not be a liar.”
People customers mention
Mike8 reviews
Dana6 reviews
Lori6 reviews
Jeanne5 reviews
Sanchez5 reviews
Luke5 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Jobs customers hired them for— from Google's service tags and the review text
Team members customers mention
Filter by topic— each topic is highlighted in the reviews in the same color
Jerermy Herrera7 reviewsiTotal number of Google reviews Jerermy has written across all businesses on Google Maps, not just this one.
Had a deep tissue massage with Mike and it was amazing!!! He is very good at what he does and is very kind and thoughtful of your needs.. will definitely be back again and again.
Response from the owner · a week ago
Mike is the real deal, and I’m so happy you got to experience that! He has a gift for knowing just how much pressure someone needs, and he truly cares about the people on his table. He’s going to be thrilled to hear this. See you next time!
Nate Downey4 reviewsiTotal number of Google reviews Nate has written across all businesses on Google Maps, not just this one.
Body changed my life! Having never practiced yoga before, I started with Ashtanga for Everybody and recently added Lena's Somatic Yin class. Super-active ashtanga helps me keep my weight in check while building muscle and stretching my mind-body---little by little. There's never any pressure to do more, but often you do more than you ever thought possible.
As a perfect complement, somatic yin is grounded in soft, long-held poses and relaxing exercises that hone inner observational skills, sooth the heart, control the breath, and invite the student into a form of relaxation of which I was previously unaware. As a numinous guide through these solid, soulful explorations, Lena, never judging, provides the open heart, gentle confidence, and stable wisdom needed to make each class a profound and surprisingly enlivening experience.
Response from the owner · a week ago
Dear Nate, this is exactly why we do what we do. We love hearing how far you’ve come since that first Ashtanga class, and how Lena’s Yin has given you something new to expand your practice. Watching you discover what you’re capable of, little by little, has been a real pleasure. I’ll make sure Lena, Tom, and Emily read this. I know it will mean a lot to them. See you on the mat!
Wendy BakerLocal Guide · 15 reviewsiTotal number of Google reviews Wendy has written across all businesses on Google Maps, not just this one.
The studio is so well designed, walking through the doors and down the side hallway is a transition into a place of true peace and disconnect. It feels like you truly get to leave the world behind for the time you’re practicing. I will never forget how the space made me feel. It’s quite powerful. The teachers are some of the best I’ve ever learned from and I appreciated the breadth and depth of each practice. Not just a show up and get your workout in class but rather practices that really tap into your body, mind, breath, and play. Edward, Aynsley, and Tom were phenomenal. Teachers that have true wisdom in their teachings.
Response from the owner · 2 weeks ago
Thank you for this! We designed the space to feel like leaving the world behind, so it’s wonderful to hear it did exactly that for you. Edward, Aynsley, and Tom will be thrilled to read your words. Come back and see us soon.
Selena SobanskiLocal Guide · 28 reviewsiTotal number of Google reviews Selena has written across all businesses on Google Maps, not just this one.
Dana gave an exceptional Thai infused massage! Great energy and she is masterful at getting all the right trigger points. One of the best I’ve ever had.
Response from the owner · 2 weeks ago
You are so kind and generous in sharing your BODY experience. Thank you!
Clare PierceLocal Guide · 106 reviewsiTotal number of Google reviews Clare has written across all businesses on Google Maps, not just this one.
My massage yesterday with Saskia Vanderploeg was terrific. I have complicated neck problems that create upper back problems which been the 'bain' of my existence since November 2024. She was able to break down many of those cranky muscles and restore a bit of range of motion in my neck. Pretty amazing and I thank her for her hard work and determination.
Response from the owner · a month ago
Thank you, Claire for sharing your body experience with us. Saskia has been with BODY for a very long time and is incredibly talented. Thanks for saying so.
Julie Gilligan7 reviewsiTotal number of Google reviews Julie has written across all businesses on Google Maps, not just this one.
Life Changing Experience! I had a follow up massage with Dana after living with crippling knee and lower back pain for weeks. The first session was a deep focus on my left leg and lower back. I was able to move and walk with no pain outta there! She clearly has the knowledge and experience. This second session was a delight. Feeling no pain and just being able to receive and trust her instincts allowed me to melt on the table. I’ll definitely be coming back to Body and see Dana again.
Response from the owner · a month ago
Thank you for taking the time to give your positive review of your session with Dana. She has 25 years of experience and has many 5 star reviews with similar feedback. This means a lot coming from you as a very experienced massage therapist. See you soon for your next session with Dana!
Damien Osip4 reviewsiTotal number of Google reviews Damien has written across all businesses on Google Maps, not just this one.
We were in last week and really disappointed in our massages. First, when I booked these massages it was with two different therapists both who I read their profiles and thought would be good for my wife and I. At no point was I communicated to that this had changed. Secondly, I requested a couples massage and at no point was I told that they couldn’t accommodate a couples massage. Finally, the massages we did receive were both the worst massages of our lives. My therapist Dana Haynes kept using the sheet to rub my skin to the point I felt like layers of skin were coming off. She didn’t massage my arms, chest, abs, quads, shins, or feet in an 110 minute massage. My wife shared that her therapist Rhonda Wendzel would not massage one side of the body even close to the other. She left the room to close the back door and she kept adjusting the table up and down. I shared this experience with the Spa team and requested some sort of refund. They refused my request. I have had over 500 massages in my life and this was by far the worst. Please don't give them your business as there are many other great Spas in Santa Fe.
Response from the owner · a month ago
Damien, we're sorry that you and your wife were disappointed with your visit. We take every guest's feedback seriously, which is why our team reviewed your concerns, spoke with the therapists involved, followed up with you directly on three occasions, and shared our final decision only after completing a full review with our staff.
For context for anyone reading this: both massages were completed in full, including yours, which ran the entire 110 minutes, and at no point during either session did you or your wife raise concerns with your therapists about pressure, technique, or comfort. Issues like these are most effectively resolved in the moment, when a therapist can adjust in real time. In fact, on the rare occasion a guest has ended a massage early, we have never charged for the treatment, even though the therapist still loses that time and income. At checkout, you shared that you were dissatisfied, though you did not request a refund, discount, or any other resolution at that time. You paid for both services in full and left a generous gratuity. Only the following day did we receive an message requesting a full refund for both massages, along with a stated intention to leave a negative review if that refund was not issued.
We also want to be clear about where we fell short. The change in therapists, our failure to communicate that change clearly, and the misunderstanding around the couples-massage request were mistakes on our part. We apologized for both and are reviewing our booking process to prevent them from happening again.
After reviewing the services provided and the information available to us, we did not find grounds for a refund, and we communicated that decision to you privately. As a gesture of goodwill, we offered a 25% discount on future massages for both you and your wife.
We stand behind our therapists and the process we followed in reviewing your concerns, and we hope this provides helpful context for anyone considering our spa.
Sharla Hernandez6 reviewsiTotal number of Google reviews Sharla has written across all businesses on Google Maps, not just this one.
I have had a couple of massages with Rhonda Wendzel and she was wonderful. She was able to get mobility back in my neck and relieve most of the pain and get me moving again. Excellent massage.
Response from the owner · a month ago
Thank you for taking the time to share your BODY experience Sharla. We love appreciative clients like you!
