Analyzing 6,827,3656.8M ReviewsFor 19,34619.3K Experts
Google reviewers rate Bogard Appliances and Refrigeration, LLC 4.9 out of 5 based on 101 reviews, with the owner responding to 77% of them. Customers frequently cite punctuality, clear communication, fair pricing, and professional repairs for appliances like refrigerators, washers, and dryers. While most feedback is positive, low-star reviews highlight issues with scheduling reliability, including missed estimates and lack of appointment confirmations.
Data from Google, last updated November 1, 2026.
101 Google reviews we collected
Phrases our text analysis found in 96 written reviews
How often each topic comes up in the written reviews
We read 96 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Very prompt and professional, and the guy is a real sweetheart.”
“They are always very responsive, friendly, and genuinely care about helping us.”
“I definitely recommend their services and will call them if I ever need anything else for my appliances!”
“Customer service, explanation of issues, recommendations and repairs were quick and fair priced.”
“While he wasn't able to fix our problem, he was very honest and even suggested a place for us to get a new washer and dryer that wasn't too expensive.”
“the gas igniters needed replacement and Bogard (father and son duo) did a great job in diagnosing the problem, getting the spare part and fixing the…”
“His diagnosis was rapid and well explained and he communicated very clearly what he needed to do and how long it would take including how long it woul…”
“I’m so happy I found a company that’s reliable and honest.”
praise complaint · found by our text analysis, Google review wording unchanged.
4.9 ★★★★★ 101 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Expert repair on dryer and refrigerator. On time, honest, courteous, fair price. Highly recommend!
Bogard replaced our dishwasher and when we didn't know where to turn the water off outside, he went out and found it for us, got on his hands and knees and worked on it until it was turned off. Being seniors, this really helped us a lot. Very prompt and professional, and the guy is a real sweetheart. Highly recommend!
While he wasn't able to fix our problem, he was very honest and even suggested a place for us to get a new washer and dryer that wasn't too expensive. I really appreciate his honesty!
Highly recommend. Fair, honest, efficient service. Good family run business. Thank you!
We’ve been having issues with our fridge for almost a year now. After several other companies, Bogard did some work on it that unfortunately did not fix the issue. However, they keep coming back (have been back 3x now) to help us troubleshoot, even though it is no fault of theirs that our fridge keeps not working. They are always very responsive, friendly, and genuinely care about helping us. We haven’t seen this type of customer service from any of the other companies we’ve had out.
Customer service, explanation of issues, recommendations and repairs were quick and fair priced.
Timely and very professional service. One of the gas igniters needed replacement and Bogard (father and son duo) did a great job in diagnosing the problem, getting the spare part and fixing the issue very efficiently. I’ll recommend Bogard appliances very strongly for their work.
Dishwasher installation. Fast friendly and professional. Will use in the future!
Exceptionally friendly and competent. Was a pleasure working with him.
You wont be disappointed in using Bogard Appliances. Prompt and polite service call. I love supporting local family businesses, call Bogard with confidence.
Analyzing 6,827,3656.8M ReviewsFor 19,34619.3K Experts