They wanted to charge 1300 for a job that would take a half hour and $52 worth of parts. Told them no. Then they sold my email address and I’ve been getting spammed ever since.
Response from the owner · a month ago
Hi Cindy, thank you for sharing your feedback. We’re sorry to hear that you were disappointed with the estimate.<br><br>We’d like to clarify that the job was expected to take approximately 1.5 hours, rather than 30 minutes. Our pricing also reflects much more than the cost of the parts themselves. Like any professional plumbing company, our pricing accounts for skilled labor, experience, insurance, licensing, vehicles, tools and equipment, business overhead, scheduling, and the other costs involved in providing professional service.<br><br>Regarding your email address, we want to be clear that Bommer Plumbing does not sell our customers’ personal information or email addresses.<br><br>We respect that customers have the right to decline an estimate, and we appreciate the opportunity to clarify how our pricing is determined.