Analyzing 7,234,1467.2M ReviewsFor 20,51020.5K Experts
Google reviewers rate Boswell Windows 4.9/5 based on 113 reviews, citing punctuality, clear communication, and competitive pricing for window replacements, screen installations, and glass repairs. Customers frequently describe the staff as professional and knowledgeable, noting that the company avoids upselling and delivers work efficiently. However, a small number of low-star reviews criticize office staff for ignoring walk-in customers and one instance of unauthorized work, though the owner responds to half of all reviews.
Data from Google, last updated November 1, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: replies to reviews.
Bar = this company · dark tick = category median.
113 Google reviews we collected
Phrases our text analysis found in 86 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 86 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Everyone was great to work with along with being very polite and professional during every stage of my purchase.”
“It is a family owned company that provides great value and exceptional service.”
“We are very happy with our window replacements and will be a customer for life.”
“I will never again do business with this company”
“We had a window that wouldn’t lock, and they came out and fixed it free of charge.”
“The installers are punctual, courteous, and leave the site spotless.”
“No upselling, no runaround, just honest work done right.”
“They take the time to explain every option, never try to oversell, and the workmanship is second to none.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Boswell Windows, Glass, & Screen. (Boswell Aluminum) for 6 kinds of job. Pick one to see what they paid and said.
The best of the best! Very professional, prompt, and kind. John repaired my window and did an excellent job! Definitely recommend John and his team! Thank you!
We had a great experience with Boswell. It is a family owned company that provides great value and exceptional service. We are very happy with our window replacements and will be a customer for life.
Found my new go-to for window repairs, and they saved me $1,000! John and his son Brandon run this family-owned business and really know their stuff down to the finest details. No upselling, no runaround, just honest work done right. If you need window repairs, don't hesitate to call them.
Attention service 0, I enter the office the secretary was on the phone she did not even acknowledge my presence. I just needed a couple pieces of glass. They may have a lot of business, I left and went somewhere else where they wanted my money.
Amazing Service! All their staff is amazing and did a great job installing my window. Thank you
I recently had Boswell Aluminum come to my house to repair 2 of my windows that were not functioning properly. I could not be more pleased with their service, knowledge and ability to troubleshoot the problem. They will be my go-to from now on when I need a window repaired or if I decide to replace my windows.
| Job | Reviews | Category typical |
|---|---|---|
| Window installation | 12 | — |
| Window repair | 7 | — |
| Glass installation | 7 | — |
| Custom windows | 3 | — |
| General window replacement | 3 | — |
| Window screen repair | 2 | — |
4.9 ★★★★★ 113 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
The best of the best! Very professional, prompt, and kind. John repaired my window and did an excellent job! Definitely recommend John and his team! Thank you!
We had a great experience with Boswell. It is a family owned company that provides great value and exceptional service. We are very happy with our window replacements and will be a customer for life.
Found my new go-to for window repairs, and they saved me $1,000! John and his son Brandon run this family-owned business and really know their stuff down to the finest details. No upselling, no runaround, just honest work done right. If you need window repairs, don't hesitate to call them.
Attention service 0, I enter the office the secretary was on the phone she did not even acknowledge my presence. I just needed a couple pieces of glass. They may have a lot of business, I left and went somewhere else where they wanted my money.
Good Afternoon, We sincerely apologize that you did not feel acknowledged during your visit. We were short-staffed that day, and our only office team member was assisting another customer by phone. We take pride in the service we provide and would genuinely appreciate the opportunity to give you a better experience. Please call our office at (817) 923-8601 and ask for me, Brandon. I would be glad to personally assist you with the glass you need and hopefully earn your business. Thank you, Brandon Boswell
Amazing Service! All their staff is amazing and did a great job installing my window. Thank you
I recently had Boswell Aluminum come to my house to repair 2 of my windows that were not functioning properly. I could not be more pleased with their service, knowledge and ability to troubleshoot the problem. They will be my go-to from now on when I need a window repaired or if I decide to replace my windows.
We recently purchased our 1956 built home and was in need of windows for the Living Room and Master Bedroom. We called several companies to get quotes but Boswell Windows came in with the best price and provided a sense of comfort from the initial measurement to the installation of the windows. Everyone was great to work with along with being very polite and professional during every stage of my purchase. The Installation crew (Ben, Pedro, Victor, and Max) did a flawless install and provided excellent answers to all of my questions. With all that, I would HIGHLY recommend Boswell Windows Glass and Screen for your next choice in replacing your windows! God Bless!
I’ve been a loyal Boswell customer for many years, and they’ve earned every bit of my trust and repeat business. John and Brandon Boswell run a first-class operation — honest, professional, and always dependable. Their team has replaced windows, repaired screens, and handled custom glass work at my home & business, and the results have been perfect every single time. What really sets them apart is the level of care they show their customers. They take the time to explain every option, never try to oversell, and the workmanship is second to none. The installers are punctual, courteous, and leave the site spotless. It’s rare to find a family-owned business that still operates with this kind of pride and integrity. If you need window, glass, or screen work done in Fort Worth, Boswell Windows, Glass, & Screen is the only call you need to make. Highly recommended! — A Very Satisfied Long-Term Customer
Couldn’t be happier with the entire experience! From the initial consultation to the final installation, the team was professional, knowledgeable, and friendly. The installation was quick and clean, with no mess left behind. I highly recommend Boswell Windows to anyone looking for quality windows and exceptional customer service!
This company is amazing! I had them come out to replace three broken windows. The work and professionalism were spot on. They communicate well and are very fair in all pricing. Please give this company a chance; the experience was so refreshing. True customer service!!!
Boswell Windows, Glass, & Screen. (Boswell Aluminum) on Google Maps →
Analyzing 7,234,1467.2M ReviewsFor 20,51020.5K Experts
