D Edmonds1 reviewTotal number of Google reviews D has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleVery Professional, Trustworthy
Bott & Associates, Ltd.
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%92+22.3Value 14%97+13.7Replies to reviews 7%69+4.9Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#31 of 51 retirement planningPosition by Experts Score among all companies we track in this category. · better than 40%
4.9 ★★★★★ 232 Google reviews · 24 photos
97%five-star reviews
4.97★last 12 monthsAverage stars on reviews from the last 12 months only.
0.8%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
30%reviews answered by the owner
Oct 2026latest review
Bott & Associates, Ltd. at a glance
Google reviewers rate Bott & Associates, Ltd. 4.9 out of 5 based on 232 reviews, with the owner responding to 30% of them. Clients frequently praise the firm for its thoroughness, professional communication, and ability to guide families through estate planning and trust creation efficiently. However, some low-star reviews criticize the office for delayed responses, inconsistent information regarding document status, and difficulties retrieving previously filed paperwork.
- Google rating: 4.9 out of 5 from 232 reviews (97% five-star).
- Reviews on this page: 232 Google reviews (205 with written comments, 1 with photos).
- Owner responses: the business replied to 30% of reviews.
- Most recent review: October 29, 2026.
- Service: Retirement Planner serving Rolling Meadows, Illinois.
Data from Google, last updated October 31, 2026.
Score profile vs other retirement planning
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: replies to reviews.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Bott & Associates, Ltd.: 94/100 on this factor. Category median: 97.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Bott & Associates, Ltd.: 92/100 on this factor. Category median: 97.A
92
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Bott & Associates, Ltd.: 100/100 on this factor. Category median: 100.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Bott & Associates, Ltd.: 97/100 on this factor. Category median: 100.A
97
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Bott & Associates, Ltd.: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Bott & Associates, Ltd.: 69/100 on this factor. Category median: 55.B
69
Bar = this company · dark tick = category median.
Star ratings
232 Google reviews we collected
- 5 stars22597%
- 4 stars31%
- 3 stars00%
- 2 stars00%
- 1 star42%
Praise vs complaints
Phrases our text analysis found in 205 written reviews
- Praise36498%
- Complaints62%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude11732%
- Would recommend7019%
- Quality & results4913%
- Communication4913%
- Speed & response4211%
- Honesty & trust3710%
- Price & value62%
What customers talk about
We read 205 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Bott & Associates was incredibly helpful and supportive through this entire process.”
“I would 100% recommend them for a friend or family member”
“Very exceptional service, and I got exactly what I came for.”
“This attorney was so terrible and if what we hired her for was beyond her scope (which it apparently was) she should have never taken our case.”
“They are personable, very easy to work with, take the time to get to know me and my family, and just good people.”
“They quickly managed through last minute changes and were always there for our family through the entire process.”
“My husband and I had our trust done a few months back.”
“I also signed up for a 1 hour free consultation after.”
People customers mention
- Maritess 24 reviews
- Planning 5 reviews
- Trust 4 reviews
- Zoom 4 reviews
- Janki 4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Dhruv4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Very exceptional service, and I got exactly what I came for. All of the workers were very nice and patient.
Madalyn4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Bott & Associates was incredibly helpful and supportive through this entire process. They quickly managed through last minute changes and were always there for our family through the entire process. I cannot speak highly enough about them and their services.
Lee1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Botts and Associates were wonderful to work with! Very detailed oriented! Would definitely recommend
BridgettLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
I’ve partnered with Bott & Associates for almost 10 years, the service respect empathy and expertise is why I’ve stayed. We meet as needed to discuss my goals and make necessary updates, I’ve been very happy with the firm!
Susan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
The real estate seminar well done by Bott & Associates … many of your questions will be clearly answered too!
Courtney5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
The free Seminar was very informative and helpful! I would 100% recommend them for a friend or family member
Photos
Customer reviews
4.9 ★★★★★ 232 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Team members customers mention
Rob Rios1 reviewTotal number of Google reviews Rob has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat experience. Fast and efficient.
Kimberly Nelson9 reviewsTotal number of Google reviews Kimberly has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat to work with!
Dhruv Patel4 reviewsTotal number of Google reviews Dhruv has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleVery exceptional service, and I got exactly what I came for. All of the workers were very nice and patient.
Madalyn Phillips4 reviewsTotal number of Google reviews Madalyn has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleBott & Associates was incredibly helpful and supportive through this entire process. They quickly managed through last minute changes and were always there for our family through the entire process. I cannot speak highly enough about them and their services.
Lee Lewis1 reviewTotal number of Google reviews Lee has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleBotts and Associates were wonderful to work with! Very detailed oriented! Would definitely recommend
dee tollaksen2 reviewsTotal number of Google reviews dee has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleOrganized, efficient and thorough.
David Keasler11 reviewsTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleVery professional and Thorough
Bridgett Allen HedgemanLocal Guide · 12 reviewsTotal number of Google reviews Bridgett has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI’ve partnered with Bott & Associates for almost 10 years, the service respect empathy and expertise is why I’ve stayed. We meet as needed to discuss my goals and make necessary updates, I’ve been very happy with the firm!
Response from the owner · a month ago
Hi Bridgett! Thank you so much for your kind words! We're delighted you feel happy with our services and team.
Susan Bauer4 reviewsTotal number of Google reviews Susan has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThe real estate seminar well done by Bott & Associates … many of your questions will be clearly answered too!
Response from the owner · a month ago
Thank you, Susan!
Business details
- Address: 3701 W Algonquin Rd Ste 1070, Rolling Meadows, IL 60008
- Phone: (847) 818-9084
- Website: bottestateplanning.com
- Service area: Rolling Meadows, IL