Experts Reviews · Company report
Boudreaux's Automotive logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%6+0.4Craft & service penalty94−0.6Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE

Boudreaux's Automotive

New Orleans, LA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #172Position by Experts Score among all companies we track in this category. of 348 auto repair shops · 4.9★ from 768 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Boudreaux's Automotive is better than 91% of auto repair shops.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Boudreaux's Automotive is better than 91% of auto repair shops.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Boudreaux's Automotive is better than 94% of auto repair shops.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Boudreaux's Automotive is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Boudreaux's Automotive is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Boudreaux's Automotive is better than 6% of auto repair shops.F
6

Reviews for your job

Customers hired Boudreaux's Automotive for 8 kinds of job.

Boudreaux's Automotive for auto battery replacement

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Jobs reviewedHow many Google reviews are tagged with this job.16
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 90/100.How Job match is calculatedBuilt only from reviews Google tagged “Auto battery replacement”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 69
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 16 Google reviews tagged “Auto battery replacement”

Sophia3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

The Boudreaux’s crew is the best! They are efficient and do what they can to help you save on cost. Highly recommend.

Great priceAuto battery replacementGeneral repairs & maintenanceBrakes
Alexander5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Great service as always by the Boudreaux Auto Team. Techs are very knowledgeable and did a great job with the maintenance and repairs. Would definitely recommend!

Great priceGeneral repairs & maintenanceAuto maintenance
Denis16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great people and great mechanics. They nailed the diagnosis and did the job at a very reasonable price. I would highly recommend them.

Reasonable priceAuto battery replacementA/C installation & repair
JeffLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Great experience! Thought I needed a new alternator, but Boudreaux's diagnosed it as a bad battery. I was very impressed with the level of customer service I received. I will be back for additional service. I highly recommend these guys.

Reasonable priceAuto battery replacement
Michael6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Great place to bring your vehicle. Staff is friendly and honest. Prices are reasonable. Highly recommend!

Reasonable priceTires+ Punctuality+ Quality+ Professionalism
Rose2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Very helpful kind and flexible to my schedule. Car working great not.

Reasonable priceAuto battery replacementBattery
Anthony5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Great service all around and my car was fixed in 3 days. Great people that do great work.

Reasonable priceAuto battery replacementSteering & suspension repairBrakes
Sean4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Love Boudreaux's...superior customer service

Great priceAuto battery replacementAuto engine diagnosticAuto tire replacement
Alana9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I’ve always felt a little too broke to risk it with a mechanic—reviews vary so much and can be scary! If I needed anything serious done I just went to the dealer. Expensive, so I got behind on regular maintenance beyond oil changes. Out of a job and brakes feeling funny, my neighbor who used to run a muffler shop…

Reasonable priceAir & cabin filter replacementAuto battery replacementSteering & suspension replacement
BeccaLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Everyone was so easy to work with but most importantly they are honest. I approved the work but when I went to pick up and pay for the repairs they informed me that one of the repairs was deemed unnecessary so they took it off my bill (it was an alignment). I wouldn't have known it wasn’t done. I will be back and I will recommend them to my friends!

Reasonable priceTiresAuto battery replacementService not listed
Rebecca8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I love Boudreaux's. They're easy to schedule with, they send all of their repair and diagnostic work online and make it easy to choose what services to select and are always happy to walk through what's the most important to do and how to approach financial issues. I find their advice straightforward and honest.…

Reasonable priceAuto battery replacementGeneral repairs & maintenanceBattery
Sharon9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I love the family atmosphere and attention to detail. I took my preowned auto to Boudreaux and it was treated with care. They get an A plus. Thx guys

Auto battery replacementAuto maintenanceBattery
Nady7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

There’s no other place I’d take my car! Boudreaux’s is fast, knowledge, reliable, and friendly, and the people there really take the time to explain what’s going on with my vehicle and provide different options of service. I’ve been going there for well over a decade, and I have zero complaints!

A/C installation & repairAir & cabin filter replacementAuto A/C recharge
CydLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I was referred to Boudreaux’s by my next door neighbor and what a referral! From my first call to Marley (before 8 a.m.) until the time I drive away with a new battery, I got excellent service. David called throughout the day to keep me updated on the status of my car and to share an estimate. I’m glad they are…

Auto battery replacement
Scott1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

These guys are very helpful needed to get my son's car repaired and I live out of town, lots of communication on what was needed and what could wait for later. Would definitely use again.

Auto battery replacementAuto engine diagnosticWiper blade installation
MichaelLocal Guide · 46 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Rating only, no written review.

Reasonable priceElectrical repairAir & cabin filter replacementTires

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 40%Reasonable 56%Overpriced 1%Not sure 4%

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