How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%7+0.5Craft & service penalty94−0.6Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCOREBoudreaux's Automotive
New Orleans, LA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #67Position by Experts Score among all companies we track in this category. of 148 auto repair shops · 4.9★ from 768 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Boudreaux's Automotive for 8 kinds of job.
Boudreaux's Automotive for auto engine diagnostic
Clear ✕All 44 Google reviews tagged “Auto engine diagnostic”
The team was great at explaining what needed to be fixed. It required two fixed to get it right. After the second fix they returned the car for me to drive for a few days and didn't charge me until it was clear that it was fixed.
Wow … They dropped all to help my Son with his older truck knowing how busy his schedule is … They could have said many things were wrong … but It was a loose wire … so honest So caring … and guess what No charge 🙌 Old school family business Thank you Boudreaux Care Team 💃
We have been using Boudreaux’s Automotive for 20 years for all of our auto care. The team there has consistently been committed to making sure you are taken care of as fast as they can. I would like to shout out to Allan Jr for always greeting with a smile and Jerry for always making your problem be a priority!…
Allen and his team are amazing. Great people that care about doing the job right! Highly recommend.
Super friendly staff, transparent and good'n fair pricing! They somehow finished with my car same day (with appointment)
They go above and beyond.
These folks do fantastic work, the flexibility and care to ensure your vehicle is good. Hard working team. Very experienced team. Again they have proved they are the best mechanics in New Orleans area. Fair, caring, and will find you vehicles issues and work with you to get them repaired. Can't say enough about Mr.…
The crew at Boudreaux’s Automotive always provides excellent service! They’ve become my go-to for all my automotive needs. Philip in the office is always friendly, welcoming, and quick to provide updates, which makes the whole process seamless. I truly feel like I struck gold finding Boudreaux’s Automotive—highly recommend!
Professional, timely, explained issues before approval. Fuel injection cleaning, new spark plugs, new coil wires and cleaned carbon deposits but no tune-couldn't afford that part whatever it entails. Labor charges for the work were IMO too high but I guess we're standard. I guess their diagnoses led to the work done…
I’ve been a loyal Boudreaux’s customer for over twelve years through three cars and I have never had a bad experience. They are so knowledgeable, reasonably priced and very honest. Thank you!
Great service and friendly team. Honest pricing and advice/feedback. I definitely recommend!
Great team of professionals at Boudreaux’s! I have been a client for 18 years because I trust their advice and the quality of service on my cars.
Great local auto repair shop in our neighborhood. Everyone who works there is super nice and I like being able to drop my car and walk home. I highly recommended to people who ask for recommendations.
Love Boudreaux's...superior customer service
Boudreaux's Automotive Care performed maintenance on my car. The staff was very helpful and the cost was reasonable. They were able to give me an appointment the same day and had the automobile back to me in a few hours. I will be back.
Everyone was friendly and knowledgeable! My issue was minor and they charged me very reasonably for the work. The fact that they have actual mechanics, not technicians, makes a huge difference. These guys have found issues in the past I wasn't even aware of and saved me a lot of trouble. Go to this shop if you want real car work done by real car mechanics.
Fast courteous service and even went out of their way to make sure I was satisfied
Boudreaux’s Automotive Car Shop, conveniently located in Gentilly, is a great place to bring your car for repairs. The staff is very knowledgeable, professional and friendly. Philip, the Car Technician really explained in detail what was wrong with my car, showing me in detail what needed to be done to have my car…
Took my car in for electrical work after having the vehicle sat for over a year. Now it’s running great. Good job
Beautiful, will use again!
O2 sensor replacement
There’s no other place I’d take my car! Boudreaux’s is fast, knowledge, reliable, and friendly, and the people there really take the time to explain what’s going on with my vehicle and provide different options of service. I’ve been going there for well over a decade, and I have zero complaints!
These guys really know their stuff ! Great work on everything they've done for me. friendly service and very fair pricing.
They are always professional they keep you informed every step of the way
These guys are very helpful needed to get my son's car repaired and I live out of town, lots of communication on what was needed and what could wait for later. Would definitely use again.
Nice people. Good professionalism. Clean nice shop. Reasonable prices. Sign me up! LOL Thanks Boudreaux!s
I called and spoke with Mr. David who explained to me that they they had no open availability for service until three weeks later but told me I could swing by for a diagnostic on my car. After locating my issue and because it was a very minor one ,Mr. Davis ordered my part and had my car back to me at 12 noon that…
Every staff member there is kind and helpful. They are an honest repair/maintenance shop providing quick service. I love the computer system they use that reminds me of appointments via text and let’s me view my “maintenance wallet” for future reference.
I drive across town to bring my car here. Quality work for a fair price and no up-charges or shady practices. Great service!
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Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 120 | — |
| Oil change | 81 | — |
| Tires | 81 | — |
| Brakes | 46 | — |
| Auto engine diagnostic | 43 | — |
| Auto maintenance | 41 | — |
| Steering & suspension repair | 34 | — |
| A/C installation & repair | 28 | — |
