How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%7+0.5Craft & service penalty94−0.6Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCOREBoudreaux's Automotive
New Orleans, LA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #67Position by Experts Score among all companies we track in this category. of 148 auto repair shops · 4.9★ from 768 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Boudreaux's Automotive for 8 kinds of job.
Boudreaux's Automotive for general repairs & maintenance
Clear ✕All 121 Google reviews tagged “General repairs & maintenance” · showing 40
I’m glad I took my 2001 Toyota Tacoma to Boudreaux’s. I went in for an oil change, to get new belts, and to see about the rattling in my engine. They gave me the oil change, replaced the belts, the harmonic balancer, and the radiator all for a reasonable price. I appreciated how they brought out the old parts and…
I’ve taken my car to Boudreaux’s multiple times and have had a good experience each time. They are friendly and timely with the service! I will always recommend them to friends and family.
At Boudreaux's, they listen to you and they're direct and honest about what's going on with your car and what it needs, and won't try to upsell you on what you don't need. I'm a repeat customer and everyone I have interacted with here is kind. I definitely recommend Boudreaux's!
Another great experience at Boudreauxs! So glad I brought my car there after receiving a crazy high estimate elsewhere. Friendly staff, fair pricing, and great mechanics will have me going there first again the next time!
Wow … They dropped all to help my Son with his older truck knowing how busy his schedule is … They could have said many things were wrong … but It was a loose wire … so honest So caring … and guess what No charge 🙌 Old school family business Thank you Boudreaux Care Team 💃
I really appreciate the team at Boudreauxs's for their care and knowledgeable service.
Boudreaux’s Automotive is always very helpful and gets the job done correctly.
The experience from drop off tp pick up well exceeds my expectations and I expect a lot. I wouldn't trust anyone with my car except these guys. 10 stars
The best shop in the city by far!! They are honest and reasonable. I use them for all of my car needs, wonderful experience
Amazing owner who treats his staff and customers with respect. They are quick, professional and do great work. They are honest and a rare gem in a world where it's hard to find trustworthy shops. Highly recommend them!
Super friendly staff, transparent and good'n fair pricing! They somehow finished with my car same day (with appointment)
The Boudreaux’s crew is the best! They are efficient and do what they can to help you save on cost. Highly recommend.
Great service as always by the Boudreaux Auto Team. Techs are very knowledgeable and did a great job with the maintenance and repairs. Would definitely recommend!
Lovely experience as always!
Very interested in what I had to say about my car. Diagnosed it and told me what it would cost. When I picked it up it was much less because they didn’t need all the parts. That is what I call honesty, integrity and trustworthy. Means a lot to me.
Great service
The crew at Boudreaux’s Automotive always provides excellent service! They’ve become my go-to for all my automotive needs. Philip in the office is always friendly, welcoming, and quick to provide updates, which makes the whole process seamless. I truly feel like I struck gold finding Boudreaux’s Automotive—highly recommend!
Oil change
Professional, timely, explained issues before approval. Fuel injection cleaning, new spark plugs, new coil wires and cleaned carbon deposits but no tune-couldn't afford that part whatever it entails. Labor charges for the work were IMO too high but I guess we're standard. I guess their diagnoses led to the work done…
I’ve been a loyal Boudreaux’s customer for over twelve years through three cars and I have never had a bad experience. They are so knowledgeable, reasonably priced and very honest. Thank you!
Great place! Needed repairs after car break in. Got the car back at the time promised. The estimate I was given was spot on. Very friendly staff. I will be back!
Honest and helpful.
Great service and friendly team. Honest pricing and advice/feedback. I definitely recommend!
The service I received was amazing. This was my first time visiting this shop, as I have been searching for a shop for some time. From the initial call to schedule my oil change, the process was easy. Prior to my scheduled appointment, I had an issue arise and I was told I could bring the vehicle in for repair. The…
Great team of professionals at Boudreaux’s! I have been a client for 18 years because I trust their advice and the quality of service on my cars.
We love them! We have used them for years! They have reasonable prices for parts and labor. We take both of our vehicles to them and they do such a wonderful job. Customer service is great and our cars love how they feel once they have a tune up.
First time customer, very pleased with the service. Had coolant and oil leak issues that were identified and quickly fixed. Price was reasonable. I think I found my new mechanic!
We’ve been taking our daughter’s Nissan SUV to Boudreaux’s Automotive Care for regular service for over three years, and we truly couldn’t be happier. Their customer service is consistently excellent honest, trustworthy, and always willing to clearly explain what the car needs (and just as importantly, what it…
Love Boudreaux's...superior customer service
Boudreaux's Automotive Care performed maintenance on my car. The staff was very helpful and the cost was reasonable. They were able to give me an appointment the same day and had the automobile back to me in a few hours. I will be back.
The services offered were accomplished; once my AC blows warm I’ll need to return. Still, I’m more than satisfied.
I recently purchased a used car and needed to replace a sensor as well have a general inspection conducted. Boudreaux's replacer the sensor, cleared my dash lights, and printed out a detailed inspection report including special notes on common faults with this particular model. Reasonable prices and a great centralized location for the city.
Tremendous service and very friendly staff.... I love Boudreauxs and highly recommend them
Always courteous and the service is the only one that I trust for my Honda accord 2004. Prices are fair
Excellent communication, dedicated service.
Boudreauxs is the only place I take my car. They are quick and always do a great job. They got me in and out very quickly. I've been taking my car to Boudreaux's for 10 years!
Always friendly service. Phillip always shops around for the best price on parts. They’re always honest and upfront with their pricing. They take pride in their work. Highly recommended!
The office staff and mechanics, along with Al are always, I repeat always, amazing as they were on Tuesday. They are kind, engaging, knowledgeable and take the time to always meet my needs, answer my questions, and follow up. I could not be more satisfied.
Always very professional and listen to my concerns. Also very truthful which I value, especially in a mechanic. They have the safety of my family at the forefront of their minds. highly recommend, and I tell everybody about this place.
Always friendly and communicative! I appreciate a shop that is willing to discuss concerns and evaluate the entire problem before moving forward.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 120 | — |
| Oil change | 81 | — |
| Tires | 81 | — |
| Brakes | 46 | — |
| Auto engine diagnostic | 43 | — |
| Auto maintenance | 41 | — |
| Steering & suspension repair | 34 | — |
| A/C installation & repair | 28 | — |
