Bouncin Bins Services & Inflatable Booking Pros - Portland logo

Bouncin Bins Services & Inflatable Booking Pros - Portland

4.7 ★★★★★ · 218 Google reviews · 23 photos
Party equipment rental service · Gresham, OR

Bouncin Bins Services & Inflatable Booking Pros - Portland at a glance

Google reviewers rate Bouncin Bins 4.7 out of 5 based on 218 reviews, with the owner responding to 75% of comments. Customers frequently praise the company for punctual deliveries, easy setup, competitive pricing, and responsive communication regarding reschedules or specific requests. They also note that the equipment is generally well-maintained and suitable for various events. However, several low-star reviews cite recurring issues with unreliable arrival times, poor communication during delays, and occasional equipment defects such as worn surfaces or structural failures that required on-site monitoring.

  • Google rating: 4.7 out of 5 from 218 reviews (89% five-star).
  • Reviews on this page: 218 Google reviews (170 with written comments, 23 with photos).
  • Owner responses: the business replied to 75% of reviews.
  • Most recent review: September 20, 2026.
  • Service: Party Rental Company serving Gresham, Oregon.

Data from Google, last updated October 26, 2026.

Photos

Customer reviews

4.7
★★★★★
218 reviews on Google
5★194
4★4
3★4
2★3
1★13

Reviews from Google, shown as published (original wording, unedited).

Briana Ellenberger3 reviews
★★★★★

Dropped off early and picked up on time. They were set up very fast, too. But, the large obstacle course has a lot of wear and tear and could probably use an upgrade. It made it really hard for the kids' feet to grab the ladder part because they were so worn, especially when you add water to it.

Review from Google · view on Google
Stephanie Mathis2 reviews
★★★★★

i use bouncin bins every year for my kid's birthday. chuck, the delivery man, is the best! set up is easy and the kids love it and the parents love watching.

Review from Google · view on Google
Kayleen Pense1 review
★★★★★

Great customer service!

Review from Google · view on Google
Teila ThomsenLocal Guide · 35 reviews
★★★★★

They were able to accommodate my request next day. Scheduling with driver was sticky, and they arrived later than communicated. He left without checking out with me and then I discovered there was a hole in it where children walk into the inflatable. The roof had a droop in it, so I had adults keep an eye on it to make sure the hole didn't get larger causing a collapse. It ended up being ok and we were able to use it for the duration of our event. I tried calling and texting to let them know and I got a much delayed response. Not impressed, but it worked OK for our needs. Guests were none the wiser.

Review from Google · view on Google
D D5 reviews
★★★★★

🎉 Two Years in a Row and Still Blowing Us Away! 🎉 For the second year in a row, I rented the 64-foot obstacle course and slide from Oregon Party Inflatables, and once again they exceeded our expectations! A huge shoutout to Chuck and his associate for their outstanding customer service. When I hit a snag during setup, they went above and beyond to help get everything resolved quickly. They were friendly, knowledgeable, and genuinely cared about making sure our event was a success. What really stood out was Chuck's level of customer service. He even reached out during the party to make sure everything was running smoothly, which was greatly appreciated. He truly made the rental process enjoyable and stress-free. The office staff were also wonderful and always available to answer any questions I had leading up to the event. The obstacle course and slide were a huge hit, and everyone had a great time. If you're looking for a company that genuinely cares about its customers and goes above and beyond to ensure a successful event, Oregon Party Inflatables is the one to call. They helped make our celebration memorable, and we couldn't be happier with the experience. Thank you for helping make another birthday celebration so much fun and stress-free. 🎈🥳🎂

Response from the owner · 2 months ago

Thank you so much for the fantastic review and for choosing Oregon Party Inflatables two years running! We’re thrilled Chuck, his associate, and our office team could make setup smooth and that the 64-foot obstacle course and slide were a hit. Your kind words mean a lot to us and we appreciate you recognizing our team’s extra effort. We look forward to helping make your next celebration just as stress-free and fun.

Review from Google · view on Google
Allison Parris6 reviews
★★★★★

Our company used Bouncin Bins for many years for an annual event and had a fine experience with them. This year was quite different and did not go well at all, so not much so that we will likely not be using them in the future. Communication and professionalism were lacking through just about the whole process. We needed a specific document filled out + an insurance certificate of our event, and it took me reaching out many times and being passed from person to person before this was resolved. It was very time consuming and stressful as we needed to get this to the venue and almost ran out of time (despite giving Bouncin Bins plenty of time to sort it out). On the day of the event, the delivery person texted me well before what we were told to expect that he was at our venue to drop off the inflatable and needed to drop it off due to another event, but none of our team was there yet because it was so early. The driver lacked professionalism but also blamed the office that they were out of touch with the scheduling. We got it resolved but then as the end of the day, the driver simply never showed up to pick up the inflatable at the end of our event & stopped communicating with me, which caused a lot of stress between our team & the park rangers. I understand that they were tight on time and "released us from liability" to leave the inflatable, but it wasn't as simple as that when the venue was a public park. We were at the venue an extra hour sorting this out with park rangers while the delivery driver wouldn't even return my calls or texts about the situation. Very disappointing. I am not sure if they recently went through a transition or new ownership, but it was a really rough process with them the entire time and was not worth the stress it caused. Unfortunately, we will not be using Bouncin Bins again and would not recommend them. I really do hope they are able to figure some things out because they have great prices and products.

Review from Google · view on Google
maria maria2 reviews
★★★★★

Great experience, easy and reliable :)

Response from the owner · 2 months ago

Thank you, Maria! We're delighted to hear you had a great, easy, and reliable experience. We appreciate your feedback and look forward to helping you again soon.

Review from Google · view on Google
Leslie Rodriguez1 review
★★★★★

Bouncing Bins was awesome! We rented a bounce house for my granddaughter's birthday party, and everything was fantastic. We had originally planned the party for one day, but when the forecast called for rain, I had to call and reschedule. They were incredibly helpful and made the whole process so easy and stress-free. The inflatable was a huge hit with all the kids—they had an absolute blast! The customer service was outstanding from start to finish. I couldn't have asked for a better experience and will definitely be booking with Bouncing Bins again for next year's party. Thank you for the excellent service!

Response from the owner · 3 months ago

Thank you, Leslie! We’re so glad we could help make the rescheduling process easy and stress-free with the weather. It’s great to hear the bounce house was a huge hit and that the kids had such a great time. We really appreciate your kind words and look forward to helping with next year’s party!

Review from Google · view on Google
Lauretta Smythe9 reviews
★★★★★

Everything worked wonderfully well and three young men that delivered did a tremendous job at setting up and taking down. So appreciate you all and your professionalism and will be certain to be using you again! Thank you so much and God bless your business!

Response from the owner · 3 months ago

Thank you so much for your wonderful review, Lauretta. We’re thrilled our team delivered professional, careful setup and takedown and that everything went smoothly. We appreciate your support and look forward to serving you again; God bless.

Review from Google · view on Google
Mid Valley Community Church3 reviews
★★★★★

We've used this company for the past several years to rent bounce houses for our annual 4th of July event. They are always on time and willing to work with our schedule. Their equipment is well-cared for and easy to use. The staff are all helpful and pleasant. We highly recommend them!

Response from the owner · a year ago

Thank you so much for your wonderful review! We’re thrilled to hear that you’ve had great experiences with our bounce house rentals for your 4th of July event. Our team always strives to provide timely and friendly service, so it's fantastic to know that it has made a positive impact. We appreciate your recommendation and look forward to serving you again in the future!

Review from Google · view on Google

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