Christina PfauLocal Guide · 23 reviewsTotal number of Google reviews Christina has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat space to create and learn.
Bozeman Community Kiln
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%78+54Reliability 31%75+23.1Momentum penalty59−4.1Experts Score= 73Not enough data for value, replies to reviews; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.73SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#65 of 76 art classesPosition by Experts Score among all companies we track in this category. · better than 15%
4.8 ★★★★★ 21 Google reviews · 24 photos
95%five-star reviews
4.33★last 12 monthsAverage stars on reviews from the last 12 months only.
5%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
67%reviews answered by the owner
Jul 2026latest review
Bozeman Community Kiln at a glance
Google reviewers rate Bozeman Community Kiln 4.8 out of 5 based on 21 reviews, with the owner responding to 67 percent of them. Customers frequently praise the studio for its welcoming atmosphere, knowledgeable instructors, and well-organized facilities that accommodate both beginners and experienced potters. Recurring themes include friendly staff, accessible equipment, and effective classes for various skill levels. The primary criticism from low-star reviews is a general assertion that the local market does not require such a business.
- Google rating: 4.8 out of 5 from 21 reviews (95% five-star).
- Reviews on this page: 21 Google reviews (19 with written comments, 2 with photos).
- Owner responses: the business replied to 67% of reviews.
- Most recent review: July 3, 2026.
- Service: Art Class serving Bozeman, Montana.
Data from Google, last updated November 3, 2026.
Score profile vs other art classes
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and reliability; weakest: momentum.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Bozeman Community Kiln: 78/100 on this factor. Category median: 92.B
78
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Bozeman Community Kiln: 75/100 on this factor. Category median: 94.B
75
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 93.–
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MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Bozeman Community Kiln: 59/100 on this factor. Category median: 100.C
59
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 73.–
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Bar = this company · dark tick = category median.
Star ratings
21 Google reviews we collected
- 5 stars2095%
- 4 stars00%
- 3 stars00%
- 2 stars00%
- 1 star15%
Praise vs complaints
Phrases our text analysis found in 19 written reviews
- Praise1493%
- Complaints17%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude853%
- Would recommend533%
- Quality & results17%
- Price & value17%
What customers talk about
We read 19 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“A fantastic studio with really kind staff and members.”
“Highly recommend to any expert or beginning potters!”
“Awesome experience, they are so helpful and kind to us newbies when it comes to clay!”
“I have taken the classes and have learned a great deal from the instructors.”
People customers mention
- Ashleah 3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Charlotte7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Really supportive environment for beginners and those with experience. Highly recommend.
Sophia4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★
A fantastic studio with really kind staff and members. Have been a member for many years and always found it to be such a welcoming and well organized space. Highly recommend to any expert or beginning potters!
Emily8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★
I took 3 classes at Bozeman Community Kiln, and knew I had keep clay in my life. The instructors are knowledgable and patient. Now, I’ve been a member of Bozeman Community Kiln for 3 years, and each year the studio is better than the last. Heather and Ashleah make so many efforts to constantly improve the studio for…
KasiaLocal Guide · 78 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Nice place, good processes for everything and kind staff. Will take another class soon.
Cristina7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Every class I've taken has been wonderful. Great teachers who are upbeat and supportive. They have lots of different options for all levels of interest and folks willing to help.
MaddieLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
I have taken the wheel 1 and wheel 2 classes at BCK and loved them both! I especially recommend the wheel 2 class for anyone who really wants to level up their clay skills and learn to make bigger (and nicer looking) pieces. Definitely looking forward to taking the hand building class at some point and potentially getting a membership!
Photos
Customer reviews
4.8 ★★★★★ 21 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Team members customers mention
Charlotte Dickson7 reviewsTotal number of Google reviews Charlotte has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleReally supportive environment for beginners and those with experience. Highly recommend.
Everest SrednausLocal Guide · 19 reviewsTotal number of Google reviews Everest has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleBozeman has not and does not need a business like this.
Response from the owner · 8 months ago
We believe this review may be meant for a different “kiln.” Ours offers pottery, not opinions but if you’d like to give clay a try, we’re happy to help😉
Sophia Richter4 reviewsTotal number of Google reviews Sophia has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleA fantastic studio with really kind staff and members. Have been a member for many years and always found it to be such a welcoming and well organized space. Highly recommend to any expert or beginning potters!
Emily Marteau8 reviewsTotal number of Google reviews Emily has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI took 3 classes at Bozeman Community Kiln, and knew I had keep clay in my life. The instructors are knowledgable and patient. Now, I’ve been a member of Bozeman Community Kiln for 3 years, and each year the studio is better than the last. Heather and Ashleah make so many efforts to constantly improve the studio for its members — from adding new wheels, introducing new clay bodies, and listening to member feedback.
Response from the owner · 10 months ago
Thank you Emily, your feedback means the world to us!
Kasia CzerwinskiLocal Guide · 78 reviewsTotal number of Google reviews Kasia has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleNice place, good processes for everything and kind staff. Will take another class soon.
Response from the owner · a year ago
Thank you Kasia we loved having you and can’t wait to see you back!
Cristina Heaney7 reviewsTotal number of Google reviews Cristina has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleEvery class I've taken has been wonderful. Great teachers who are upbeat and supportive. They have lots of different options for all levels of interest and folks willing to help.
Response from the owner · a year ago
Thank you for the kind review Christina!
Maddie MLocal Guide · 20 reviewsTotal number of Google reviews Maddie has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI have taken the wheel 1 and wheel 2 classes at BCK and loved them both! I especially recommend the wheel 2 class for anyone who really wants to level up their clay skills and learn to make bigger (and nicer looking) pieces. Definitely looking forward to taking the hand building class at some point and potentially getting a membership!
Response from the owner · 2 years ago
Thank you for your review Maddie! We’ve loved having you in our classes and hope to see you back in here soon!
Annie Wenzel4 reviewsTotal number of Google reviews Annie has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThis place is well run and the teachers are experts
Response from the owner · 3 years ago
Awe, Thank you, Annie! We appreciate your kind review.
Marissa Allen4 reviewsTotal number of Google reviews Marissa has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleBozeman Community Kiln is a warm and welcoming space. I have taken the classes and have learned a great deal from the instructors. I took a one on one session with Ashleah to fine tune my pottery fundamentals and it felt so rewarding knowing that I am capable of being a great potter. She is a fantastic teacher! Thanks BCK!!
Response from the owner · 3 years ago
Thank you for your kind words! We love having you in studio and look forward to watching you grow.
Business details
- Address: 608 W Griffin Dr Unit A, Bozeman, MT 59715
- Phone: (406) 224-9229
- Website: bckstudio.com
- Service area: Bozeman, MT