Lauren Dowling2 reviewsTotal number of Google reviews Lauren has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleIt makes my month every time i get this cleaning- such a treat !!
BraBos Cleaning Services Newton
5.0 ★★★★★ 136 Google reviews · 24 photos
99%five-star reviews
95%reviews answered by the owner
Nov 2026latest review
BraBos Cleaning Services Newton at a glance
Google reviewers rate BraBos Cleaning Services 5 out of 5 based on 136 reviews, with the owner responding to 95% of feedback. Customers frequently praise the team for punctuality, professional communication, and thorough attention to detail during regular and deep cleaning appointments. Positive comments often highlight the efficient execution of tasks and the pleasant results left in homes. However, a recurring criticism in low-star reviews involves missed appliances, language barriers, and unresolved billing disputes.
- Google rating: 5.0 out of 5 from 136 reviews (99% five-star).
- Reviews on this page: 136 Google reviews (91 with written comments, 2 with photos).
- Owner responses: the business replied to 95% of reviews.
- Most recent review: November 5, 2026.
- Service: House Cleaning Service serving Boston, Massachusetts.
Data from Google, last updated November 11, 2026.
Star ratings
136 Google reviews we collected
- 5 stars13599%
- 4 stars00%
- 3 stars00%
- 2 stars00%
- 1 star11%
Praise vs complaints
Phrases our text analysis found in 91 written reviews
- Praise147100%
- Complaints00%
Topic share
How often each topic comes up in the written reviews
- Quality & results4833%
- Staff & attitude3222%
- Speed & response2416%
- Would recommend1611%
- Communication139%
- Honesty & trust107%
- Price & value43%
What customers talk about
We read 91 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Their attention to detail was incredible, and they got into spots I didn’t even realize needed cleaning!”
“They were thorough, professional, and made the entire experience so easy.”
“The service was outstanding, and the team was professional, punctual, and very detail-oriented.”
“I’m so happy with the results and would absolutely recommend them to anyone in the Boston area looking for a reliable cleaning service.”
“The communication is easy and I feel like I can easily make changes as needed.”
“I’d been looking for a good reliable cleaning service in Boston for years and this is it.”
“Reliable, flexible, reasonably priced and friendly service.”
praise complaint · found by our text analysis, Google review wording unchanged.
Photos
Customer reviews
5.0 ★★★★★ 136 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
John Oh1 reviewTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat company! They’ve very reliable and do an awesome job. We have used them for deep cleaning as well as regular cleaning and they continue to exceed expectations.
- Services: Interior & exterior window cleaning, Deep clean
Olivia Elder8 reviewsTotal number of Google reviews Olivia has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI seriously cannot recommend BraBos Cleaning enough! They completely transformed my apartment, and I was blown away by the results. Living in an older Boston apartment with roommates, it’s easy for dust and buildup to collect in places you wouldn’t even think to clean, especially when everyone has busy schedules. The team cleaned my bedroom, both bathrooms, our kitchen, living room, and all of our floors and stairs. Their attention to detail was incredible, and they got into spots I didn’t even realize needed cleaning! What impressed me most was how they made our older, lived-in apartment feel completely refreshed. They were thorough, professional, and made the entire experience so easy. You don’t need a brand-new apartment for your home to look and feel beautiful, and BraBos really brought out the best in our space. I’m so happy with the results and would absolutely recommend them to anyone in the Boston area looking for a reliable cleaning service. Such a game changer!
- Price assessment: Great price
- Services: Deep clean
Lisa Franz13 reviewsTotal number of Google reviews Lisa has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThe are courteous, professional, prompt and clear. The communication is easy and I feel like I can easily make changes as needed.
- Price assessment: Reasonable price
- Price: $150–200
- Services: General housekeeping
Response from the owner · a month ago
Thank you, Lisa. Easy communication and flexibility are exactly what we aim for, and we're glad it's working for you. See you at the next cleaning!
André Menezes1 reviewTotal number of Google reviews André has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI like
- Price assessment: Great price
Response from the owner · a month ago
Thank you, André! Glad you liked the service.
Raquel Pereira Foca8 reviewsTotal number of Google reviews Raquel has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleExcelência são com com elas
Response from the owner · a month ago
Muito obrigado, Raquel! Ficamos felizes com o seu carinho. Conte com a gente sempre que precisar.
Emanuel Cabral dos Anjos1 reviewTotal number of Google reviews Emanuel has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleExcellent cleaning company! The service was outstanding, and the team was professional, punctual, and very detail-oriented. You can truly see the care they put into their work. My home looked and smelled amazing afterward. I highly recommend them to anyone looking for quality, reliability, and great customer service!
Response from the owner · 2 months ago
Thank you so much, Emanuel, for your wonderful review and for trusting BraBos Cleaning with your weekly house cleaning in Newton! We’re thrilled to hear that our team has been professional, punctual, detail-oriented, and consistent. Providing reliable, high-quality recurring cleaning for families in Newton is exactly what we strive for. We truly appreciate your recommendation and look forward to continuing to keep your home clean, fresh, and comfortable every week!
Priscilla Martins4 reviewsTotal number of Google reviews Priscilla has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleRecomendo. Muito profissionais e experientes
Response from the owner · a month ago
Muito obrigado, Priscilla! Ficamos felizes com a recomendação. Conte com a gente sempre que precisar.
Lizabeth MartinLocal Guide · 17 reviewsTotal number of Google reviews Lizabeth has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI don’t know where to begin. First, neither girl spoke a word of English! Never told that. Second I was assured the products would be safe yet they came with Cholox. Third, they totally missed the refrigerator, double ovens and dishwasher. And charged me $267. They only did the 3 1/2 bathrooms and the kitchen floor n kitchen. Which is not a big space. After notifying the owners I have yet to get a reply. Caveat emptor.
Response from the owner · 2 months ago
Lizabeth, we’re sorry that your experience did not meet your expectations. Your appointment was booked as a two-hour hourly cleaning service, and our team worked to complete as much as possible within that scheduled time. Based on the size and condition of the home, additional time would have been needed to complete the entire space to the level of detail and quality we aim to provide. We also understand that communication during the visit was frustrating for you, and we regret that this added stress to the experience. Our team did their best within the time available, and we appreciate your feedback regarding communication, service expectations, and the overall experience.
ben soohooLocal Guide · 23 reviewsTotal number of Google reviews ben has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAwesome customer service
- Price assessment: Overpriced
- Price: $250–300
Response from the owner · a month ago
Thank you, Ben! We appreciate the kind words.
Business details
- Address: 53 Langley Rd #250C, Newton, MA 02459
- Phone: (617) 977-5151
- Website: braboscleaning.com
- Service area: Boston, MA