Pest control service · Norman, OK · reviewed since 2015
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%99+68.5Reliability 31%97+29.8Craft & service penalty93−0.7Experts Score= 98Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#30 of 141 pest control servicesiPosition by Experts Score among all companies we track in this category. · better than 79%
5.0★★★★★77 Google reviews
100%five-star reviews
0%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Brady Total Pest Management five stars based on seventy-seven reviews, noting that the owner replies to ninety-five percent of feedback. Customers frequently cite punctual arrivals within appointment windows, fair pricing, and professional communication regarding services like termite and mosquito treatments. Recurring themes include friendly staff interactions, thorough work, and effective results for various pests, with no common criticisms identified in the provided excerpts.
Google rating: 5.0 out of 5 from 77 reviews (100% five-star).
Reviews on this page: 77 Google reviews (54 with written comments).
Owner responses: the business replied to 95% of reviews.
Most recent review: May 4, 2020.
Service: Pest Control Service serving Norman, Oklahoma.
Data from Google, last updated November 1, 2026.
Score profile vs other pest control services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and reliability; weakest: craft & service.
Brady Total Pest ManagementPest Control Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Brady Total Pest Management: 99/100 on this factor. Category median: 94.A
99
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Brady Total Pest Management: 97/100 on this factor. Category median: 93.A
97
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Brady Total Pest Management: 93/100 on this factor. Category median: 98.A
93
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
–
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Not enough reviews for this factor yet. Category median: 100.–
–
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 90.–
–
Bar = this company · dark tick = category median.
Star ratings
77 Google reviews we collected
5.0of 5
5 stars77100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 54 written reviews
100%praise
Praise106100%
Complaints00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude3129%
Quality & results2019%
Would recommend1817%
Speed & response1312%
Price & value1211%
Honesty & trust77%
Communication55%
What customers talk about
We read 54 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Very friendly, on time and extremely knowledgeable.”
“Whether it has been for my own home, or my client's homes, he is always professional, courteous, punctual, thorough, and honest!”
“I would highly recommend doing the mosquito treatment, you won’t regret it!”
“Always efficient, on time, easy to communicate with and fair pricing.”
“These guys do such a great job and at a great price!”
“Tyler is genuine, kind, and so great at what he does.”
“Answered all my questions in a courteous and professional manner.”
People customers mention
Tyler4 reviews
Control4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
LLauren5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 years ago★★★★★
Cannot say enough good things about Tyler with Brady Pest. Always efficient, on time, easy to communicate with and fair pricing. He is always very friendly and fun to talk with! Quality of work is excellent and no sign of bugs. I would highly recommend doing the mosquito treatment, you won’t regret it! Highly recommend Brady Pest Control!
+ Responsiveness+ Quality+ Value
MMarsha3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 years ago★★★★★
They did an awesome job treating our termites! Very friendly, on time and extremely knowledgeable.
MMelissaLocal Guide · 12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 years ago★★★★★
Literally the best pest control experience. Brady is always so nice, and remembers who you are. Its like having a friend over to spray your house, not a stranger.
AAmandaLocal Guide · 74 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 years ago★★★★★
LOVE these people. The results have changed my quality of life as someone who is extremely allergic to wasps and bees. They have been a God send and I love doing business with them. They come out of the way to treat our home as well as the home of my extended family.
MMaryLocal Guide · 26 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 years ago★★★★★
Simply the best in OKC!! Exceptional service on every level!! Always exceeds expectations and are the nicest business owners ever!!
FFranklin2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 years ago★★★★★
They did a great job. Showed up on time. Performed the work exactly has described to me in their scope work. Didn't leave a mess as they cleaned up after finishing the work. Answered all my questions in a courteous and professional manner.
Cannot say enough good things about Tyler with Brady Pest. Always efficient, on time, easy to communicate with and fair pricing. He is always very friendly and fun to talk with! Quality of work is excellent and no sign of bugs. I would highly recommend doing the mosquito treatment, you won’t regret it! Highly recommend Brady Pest Control!
Positive: Responsiveness, Quality, Value
Response from the owner · Edited 7 years ago
Wow! Thanks so much Lauren! We
really appreciate your business!
J
Jason FennerLocal Guide · 23 reviewsiTotal number of Google reviews Jason has written across all businesses on Google Maps, not just this one.
Literally the best pest control experience. Brady is always so nice, and remembers who you are. Its like having a friend over to spray your house, not a stranger.
Response from the owner · 7 years ago
Thank you so much! I enjoy getting to visit with you all!
B
Brent Lowell8 reviewsiTotal number of Google reviews Brent has written across all businesses on Google Maps, not just this one.
LOVE these people. The results have changed my quality of life as someone who is extremely allergic to wasps and bees. They have been a God send and I love doing business with them. They come out of the way to treat our home as well as the home of my extended family.
Response from the owner · 7 years ago
Thanks Amanda! You all make it very easy! We love having customers like you all!
M
Mary MoonLocal Guide · 26 reviewsiTotal number of Google reviews Mary has written across all businesses on Google Maps, not just this one.
They did a great job. Showed up on time. Performed the work exactly has described to me in their scope work. Didn't leave a mess as they cleaned up after finishing the work. Answered all my questions in a courteous and professional manner.
Response from the owner · 7 years ago
We appreciate your business Frank! Thanks for the kind words!
