How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%74+40.4Reliability 24%60+14.5Value 14%65+9.2Replies to reviews 7%100+7.1Craft & service penalty85−1.5Momentum penalty79−2.1Experts Score= 68Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.68SCOREBrakes Plus
Cedar Rapids, IA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #41Position by Experts Score among all companies we track in this category. of 50 oil change services · 4.7★ from 733 Google reviews
Report card
Percentile vs other oil change services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and craft & service; weakest: reliability.
Reviews for your job
Customers hired Brakes Plus for 8 kinds of job.
Brakes Plus for general repairs & maintenance
Clear ✕All 9 Google reviews tagged “General repairs & maintenance”
Always have had a good experience with these guys! Very transparent with their customers and don’t seem to charge for unnecessary work
Kevin was awesome ! Not only were they able to tell me everything that was wrong with my vehicle but they had it done before I even got off of work! The staff that took care of me was very friendly and the environment was inviting . I’m planning on making this my go to auto shop . My car is running better than ever thanks to them
Taffy’s has taken such good care of my car for the last 2 years❤️🇺🇸☘️🌈🤗😊
Fantastic service! Really helped me out when I was in a tough spot! The General Manager Kevin Jackson was a great help!
The service provided from all at tuffys was fantastic. Kevin really helped out when I was just on the verge of losing my mind. The service techs(I don't know their name(s) but the repairs that were needed were down fast. I always bring my vehicles to tuffys
Kevin is amazing! He helped us out with a loaner and made sure we were okay before leaving the lot! Was also super accepting of my pet rats who happened to be with me! His staff is also funny and welcoming! Totally has all my car business from here out and will totally send my loved ones this way. 1000/10 stars!! GIVE THEM YOUR BUSINESS!!
Kevin and his team did a good job finding the source of the issue my van was having. They could have turned my issue into an unneeded, pricey repair but they were honest and corrected the minor issue that was causing the problem. I have been going to Tuffy’s on 1st Ave for years and this is why. Thank you Kevin!
The manager saved me today. Blew my tire less than a block from their location, pulled in but they don’t offer tire service anymore. They told me they’d take the tire off, let me use their loaner to get a tire and come back and they’d put it on for me. The manager ended up needing to get a part so he drove me to the…
I cannot recommend Tuffy's enough! When I first moved to Cedar Rapids, I didn't know where to go for a mechanic and from our first interaction, I knew this would be my place. Tuffy's is not only professional, they are honest and work with you to make sure you are back on the road. Nick was exceptional during my most recent interaction.
Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Auto brake repair | 43 | — |
| Wheel alignment | 22 | — |
| Auto engine diagnostic | 9 | — |
| General repairs & maintenance | 9 | — |
| Oil change | 8 | — |
| Brakes | 5 | — |
| Engine repair | 5 | — |
| Auto tire replacement | 4 | — |