Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts

Experts Reviews · Company report
Brandon's Lawn Service, LLC logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%76+41.5Reliability 24%54+13.1Value 14%100+14.1Replies to reviews 7%77+5.4Craft & service penalty98−0.2Momentum penalty85−1.5Experts Score= 72Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.72SCORE

Brandon's Lawn Service, LLC

Charleston, WV · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #18Position by Experts Score among all companies we track in this category. of 27 sod installation services · 4.8★ from 136 Google reviews

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Report card

Percentile vs other sod installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Brandon's Lawn Service, LLC is better than 76% of sod installation services.B
76
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Brandon's Lawn Service, LLC is better than 54% of sod installation services.C
54
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Brandon's Lawn Service, LLC is better than 98% of sod installation services.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Brandon's Lawn Service, LLC is better than 100% of sod installation services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Brandon's Lawn Service, LLC is better than 85% of sod installation services.A
85
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Brandon's Lawn Service, LLC is better than 77% of sod installation services.B
77

Reviews for your job

Customers hired Brandon's Lawn Service, LLC for 7 kinds of job.

Brandon's Lawn Service, LLC for mulching

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.11
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Mulching”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 6

All 11 Google reviews tagged “Mulching”

Margie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I am so happy with the trimming, weeding and mulching work that was completed at my home by Brandon’s Lawn Service last week. My landscaping had long been neglected and they had it looking terrific by the end of the day. I plan to use them again for additional projects in the spring.

MulchingWeed control+ Responsiveness+ Punctuality+ Quality
Jim2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Brandon was quick to respond and complete the job. Crew was professional and worked hard even though they were forced to start late due to weather. You will appreciate the attention to detail that he and his crew puts into every job.

MulchingWeed controlYard work+ Responsiveness+ Punctuality+ Quality
RobertLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Brandon's Lawn Service is amazing. They have been providing lawn care services for my property for several months and what a transformation it has been. They are extremely responsive and attentive. Their attention to detail is superior to any other lawn service I have used before. The lawn stripes, edging, trimming,…

Landscape designLawn mowing & maintenanceMulching+ Responsiveness+ Quality+ Professionalism
LydiaLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great communication, on time, affordable. We are very happy with our yard thank you

Lawn mowing & maintenanceMulchingWeed control+ Responsiveness+ Punctuality+ Quality
RyanLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Quality work at an affordable and honest price. Highly recommend!!

Lawn mowing & maintenanceMulchingWeed control+ Responsiveness+ Punctuality+ Quality
Matt2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Brandon and his team updated our entire landscape. They started by removing several bushes and trees as well as old mulch. Then, they added river rock and new mulch to our landscape/ flower beds. Their efforts exceeded our expectations and the job was completed in a timely manner (and on budget!). I am so happy that…

MulchingGrass seedingService not listed+ Responsiveness+ Punctuality+ Quality
brandon1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Brandon and his crew lay down river rock in all of our landscaping and also did some trenching for us. He priced fairly, communicated well, and they completed it in a timely manner. They were kind and professional throughout the entire process. And the end product looked fantastic. My wife and I are very pleased and…

MulchingService not listed+ Responsiveness+ Punctuality+ Quality
PhilLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Brandon and his team were very professional and did a great job on our yard. We even had a little confusion where they had to come back to finish up something after we had already paid. They came back and were proactive about the situation. I have found that this sort of honesty and integrity are rare among…

MulchingGrass seedingWeed control+ Responsiveness+ Punctuality+ Quality
Adam2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Landscape designMulching+ Responsiveness+ Punctuality+ Quality
lauren4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Rating only, no written review.

Lawn mowing & maintenanceMulchingGrass seeding+ Responsiveness+ Punctuality+ Quality
Shelia3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Lawn mowing & maintenanceMulchingYard work+ Responsiveness+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 38%Reasonable 50%Overpriced 13%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Lawn mowing & maintenance28—
Yard work13—
Mulching11—
Weed control10—
Grass seeding8—
Sod installation5—
Landscape design3—

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