Analyzing 5,813,6305.8M ReviewsFor 16,03116K Experts

Experts Reviews · Company report
Brandon's Lawn Service, LLC logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%76+41.5Reliability 24%54+13.1Value 14%100+14.1Replies to reviews 7%77+5.4Craft & service penalty98−0.2Momentum penalty84−1.6Experts Score= 72Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.72SCORE

Brandon's Lawn Service, LLC

Charleston, WV · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #18Position by Experts Score among all companies we track in this category. of 27 sod installation services · 4.8★ from 136 Google reviews

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Report card

Percentile vs other sod installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Brandon's Lawn Service, LLC is better than 76% of sod installation services.B
76
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Brandon's Lawn Service, LLC is better than 54% of sod installation services.C
54
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Brandon's Lawn Service, LLC is better than 98% of sod installation services.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Brandon's Lawn Service, LLC is better than 100% of sod installation services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Brandon's Lawn Service, LLC is better than 84% of sod installation services.A
84
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Brandon's Lawn Service, LLC is better than 77% of sod installation services.B
77

Reviews for your job

Customers hired Brandon's Lawn Service, LLC for 7 kinds of job.

Brandon's Lawn Service, LLC for sod installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.5
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Sod installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 6

All 5 Google reviews tagged “Sod installation”

Ryan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

After having extensive drainage work requiring various pieces of heavy equipment, our yard was in deplorable conditions. We have young kids that were anxious to be able to get out and play in the yard for the summer. With almost no wait time, this crew of guys were nothing short of exceptional. They were prompt,…

Lawn mowing & maintenanceSod installation+ Responsiveness+ Punctuality+ Quality
Summer2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We contacted Brandon’s Landscaping to have sod put in our back yard. We can’t say enough wonderful things Brandon & his team. From the moment I contact Brandon, he was prompt, professional and very accommodating. Our project was a little crazy due to having several other yard projects going on at the same time.…

Sod installation+ Responsiveness+ Punctuality+ Quality
Rob1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Brandon and his team did an outstanding job in fixing the drainage issue in our front yard and installing sod. The yard is beautiful! I will use him again in the future.

Grass seedingSod installation+ Responsiveness+ Punctuality+ Quality
lauren4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Rating only, no written review.

Lawn mowing & maintenanceMulchingGrass seeding+ Responsiveness+ Punctuality+ Quality
Ben5 years ago★★★★★

Rating only, no written review.

Sod installation+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 38%Reasonable 50%Overpriced 13%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Lawn mowing & maintenance28—
Yard work13—
Mulching11—
Weed control10—
Grass seeding8—
Sod installation5—
Landscape design3—

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