Customers frequently cite quick response times, fair pricing, and thorough deep cleaning as key benefits of Brandy's Cleaning Service. Recurring themes include professional communication, punctual arrivals, and consistent quality that often leads to repeat bookings. However, some low-star reviews indicate that specific areas like ceiling fans were missed during move-out cleans, and a few clients reported unprofessional attitudes or services not meeting initial expectations.
Google rating: 4.9 out of 5 from 184 reviews (97% five-star).
Reviews on this page: 184 Google reviews (171 with written comments).
Owner responses: the business replied to 2% of reviews.
Most recent review: October 22, 2026.
Service: Interior Cleaning Service serving Estero, Florida.
Data from Google, last updated November 2, 2026.
Star ratings
184 Google reviews we collected
4.9of 5
5 stars17897%
4 stars21%
3 stars11%
2 stars00%
1 star32%
Praise vs complaints
Phrases our text analysis found in 171 written reviews
99%praise
Praise38299%
Complaints41%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results10527%
Would recommend7620%
Staff & attitude6517%
Speed & response5314%
Honesty & trust318%
Communication308%
Price & value267%
What customers talk about
We read 171 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Brandy is highly professional, and her staff delivers excellent results.”
“Although the first time Brandy came to my house it was amazingly clean; since then the job wasn't done as well and she had a terrible attitude toward my mother.”
“This is the only place I recommend to others for house cleanings.”
“The cleaning staff was exceptionally polite, detail‑oriented, and fastidious in their work.”
“When I reached out for a quote, they were able to accommodate me that very same day and they were able to schedule the first cleaning for the very next day.”
“I live out of town so it is important to me that there is a trusted person who can provide the service that I need.”
“Brandy is very communicative and her staff does a wonderful job cleaning my parents home with attention to detail.”
“Brandy’s Cleaning Service responded quickly, clearly walked through our expectations, and offered fair pricing for a fully insured and bonded team.”
People customers mention
Myers6 reviews
Brandi3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
This is a great cleaning company and small business. They really have their act together. When I reached out for a quote, they were able to accommodate me that very same day and they were able to schedule the first cleaning for the very next day. After the two cleaners were finished, they asked me to walk around the house with them and check things out. They did a great job. To my surprise, the owner of the company showed Up 30 minutes later to check on their work. their customer service is excellent and their pricing is very good. I would recommend them highly.
P
Pat SaccoLocal Guide · 15 reviewsiTotal number of Google reviews Pat has written across all businesses on Google Maps, not just this one.
Impressed from the very first interaction. Brandy’s Cleaning Service responded quickly, clearly walked through our expectations, and offered fair pricing for a fully insured and bonded team. The cleaning staff was exceptionally polite, detail‑oriented, and fastidious in their work. A truly professional operation. Highly recommended.
Price assessment: Reasonable price
Services: Cleaning
J
Johnanthony Cannone7 reviewsiTotal number of Google reviews Johnanthony has written across all businesses on Google Maps, not just this one.
I had never used a cleaning service before, so I decided to try this option. After searching around, I found this team. Brandy is highly professional, and her staff delivers excellent results. Because I moved to Fort Myers for a year of work, I no longer worry about deep cleaning my apartment; Brandy handles it. I schedule a monthly deep cleaning, and the outcome is consistently impressive. The cost is reasonable as well. I have seen cheaper options nearby that might add a few extras, yet I doubt anyone else matches Brandy’s attention to detail. I will certainly remain with Brandy during my time in Fort Myers. It is a 10/10 and worth every penny!
Price assessment: Reasonable price
Price: $150–200
Services: Deep clean
D
Devon Philip4 reviewsiTotal number of Google reviews Devon has written across all businesses on Google Maps, not just this one.
Needed to establish a new cleaning service and Brandy and her team were on it! Took less than a week from start to finish on when I inquired to the first clean. Attentive, thorough, and responsive. Highly recommend!
J
Judy Bloink3 reviewsiTotal number of Google reviews Judy has written across all businesses on Google Maps, not just this one.
Just had a deep cleaning done by Brandy’s team and we are so happy! The girls did such a great job that we will be having them come back biweekly. Thanks again Brandy!
Price assessment: Reasonable price
Services: Cleaning, Deep clean
M
Madison Bowe8 reviewsiTotal number of Google reviews Madison has written across all businesses on Google Maps, not just this one.
Brandy responded quickly to my request for services and personally came by to offer a quote and get acquainted.
We had our first deep cleaning today by Esmerelda and Mary, who were delightful and worked quickly and efficiently. We're going to look forward to a cleaner home and supporting a local business. Thank you ladies!
Services: Deep clean
K
Kathy Lansberry13 reviewsiTotal number of Google reviews Kathy has written across all businesses on Google Maps, not just this one.
Really nice and professional staff, very thorough and meticulous cleaning. Very happy with the services they provide. Have already recommended to my friends and neighbors.
