Pest control service · Morris, MN · reviewed since 2020
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%74+17.9Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty33−6.7Experts Score= 78Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.78SCORE
BGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#49 of 53 rodent controliPosition by Experts Score among all companies we track in this category. · better than 8%
4.7★★★★★53 Google reviews · 3 photos
92%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
2.1%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
100%reviews answered by the owner
$89typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Reviewers rate Braness Pest Control 4.7 out of 5 based on 53 reviews, noting that the owner responds to all feedback. Customers frequently praise the company for prompt scheduling, thorough inspections, and clear communication regarding services for insects, rodents, and wasps. However, several low-star reviews describe instances where scheduled treatments were missed or incomplete, particularly in multi-unit buildings, along with complaints about unresponsive phone lines and perceived rudeness during bed bug treatments.
Google rating: 4.7 out of 5 from 53 reviews (92% five-star).
Reviews on this page: 53 Google reviews (32 with written comments).
Owner responses: the business replied to 100% of reviews.
Most recent review: October 20, 2026.
Service: Rodent Control serving Morris, Minnesota.
Data from Google, last updated October 26, 2026.
Score profile vs other rodent control
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Braness Pest ControlRodent Control median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Braness Pest Control: 84/100 on this factor. Category median: 94.A
84
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Braness Pest Control: 74/100 on this factor. Category median: 92.B
74
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Braness Pest Control: 33/100 on this factor. Category median: 98.D
33
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Braness Pest Control: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Braness Pest Control: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Braness Pest Control: 100/100 on this factor. Category median: 98.A
100
Bar = this company · dark tick = category median.
Star ratings
53 Google reviews we collected
4.7of 5
5 stars4992%
4 stars00%
3 stars00%
2 stars00%
1 star48%
Praise vs complaints
Phrases our text analysis found in 32 written reviews
93%praise
Praise5293%
Complaints47%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price1155%
Reasonable840%
Overpriced00%
Not sure15%
$89-19% vs typical rodent control
Middle half of what 8 customers paid ($83–$96) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude1730%
Quality & results1221%
Speed & response1221%
Would recommend814%
Communication47%
Price & value24%
Honesty & trust12%
What customers talk about
We read 32 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Prompt, professional, knowledgable, and reasonably priced professional team that we were so glad to find.”
“This business is rude, and very unprofessional.”
“We are very happy with them & their attention to detail.”
“He was able to spray our house very quickly and efficiently!”
“Highly recommended!”
“He took the time to inspect everything, explain what he found, and answer all of our questions.”
“Sent in a request for a quote and heard from Jaeden within a couple hours.”
“He is respectful, dependable, communicates well, and treats every property like it matters.”
People customers mention
Jaeden3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Braness Pest Control for 4 kinds of job. Pick one to see what they paid and said.
Penny1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
They offered the service the same day I requested. Very prompt and professional.
Pam2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Braness Pest Control has been taking care of our pest control at the recycling center in Benson, MN for over 25 years! We are very happy with them & their attention to detail. If we get some rodents in a garbage load & I call them for an emergency visit - they always get her so fast!! We can ALWAYS count on them!
Paid $60–80Great priceRodent extermination
Diane9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Very pleased and happy with Braness. They do such a great job and such attention to detail. They are so nice and pleasant and take time to let you know what they are doing. I would highly recommend Braness to everyone. Diane Johnson
Stephanie1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Braness Pest Control employees are very professional, and thorough with their service. Very quick, and I'm very happy that I decided to go with them for my pest control service!!
Chad2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★
These guys did a great job on my house deck shed and garage.. noticed results in the same day.. great services and communication!!! Highly recommend
Jaeden Braness was such an accommodating young man. They take care of the problems.
Price assessment: Great price
Services: Rodent extermination
Pest type: Rodents
Response from the owner · 5 days ago
Thank you for the kind words, Linda! We appreciate your trust in Braness Pest Control and are glad we could help with your rodent concerns. We’re proud to serve homeowners in Glenwood, MN and throughout West Central Minnesota!
Gene Helle5 reviewsiTotal number of Google reviews Gene has written across all businesses on Google Maps, not just this one.
Prompt, professional, knowledgable, and reasonably priced professional team that we were so glad to find. Highly recommended!
Response from the owner · 2 weeks ago
Gene, thank you so much for the kind words! We’re glad you found our team and had a great experience. We truly appreciate your recommendation and your trust in Braness Pest Control!
Gabrielle7 reviewsiTotal number of Google reviews Gabrielle has written across all businesses on Google Maps, not just this one.
Sent in a request for a quote and heard from Jaeden within a couple hours. He was able to spray our house very quickly and efficiently!
Response from the owner · 2 weeks ago
Thank you, Gabrielle! It was great getting out to your home in Benson, MN and getting those Asian lady beetles and box elder bugs under control for you. We always do our best to respond quickly and make the process as easy as possible. Thanks again for trusting Braness Pest Control!
Penny Rhoda1 reviewiTotal number of Google reviews Penny has written across all businesses on Google Maps, not just this one.
They offered the service the same day I requested. Very prompt and professional.
Price assessment: Reasonable price
Price: $80–100
Services: Bug & insect extermination
Pest type: Rodents, Other
Response from the owner · 3 weeks ago
Thank you, Penny! It was a pleasure helping you out today. We’re glad we could get you taken care of the same day and provide the prompt, professional service you deserve. Thank you for choosing Braness Pest Control!
Michelle Thomas1 reviewiTotal number of Google reviews Michelle has written across all businesses on Google Maps, not just this one.
Thank you, Michelle! It was great helping take care of your home and its pest control needs in Spicer, MN. We appreciate you choosing Braness Pest Control!
Pam Perrizo Janson2 reviewsiTotal number of Google reviews Pam has written across all businesses on Google Maps, not just this one.
Braness Pest Control has been taking care of our pest control at the recycling center in Benson, MN for over 25 years! We are very happy with them & their attention to detail. If we get some rodents in a garbage load & I call them for an emergency visit - they always get her so fast!! We can ALWAYS count on them!
Price assessment: Great price
Price: $60–80
Services: Rodent extermination
Pest type: Rodents
Response from the owner · a month ago
Thank you so much, Pam! We truly appreciate your kind words and your continued trust in Braness Pest Control for over 25 years. It means a lot to know that you can count on us when you need us, especially for those unexpected rodent issues. We’re grateful for the opportunity to continue taking care of the recycling center in Benson and look forward to serving you for many more years!
Heidi Karn1 reviewiTotal number of Google reviews Heidi has written across all businesses on Google Maps, not just this one.
I was having issues with small ants inside my kitchen and Jaeden came to spray the exterior of my home! No more ants! Thanks Braness Pest Control
Response from the owner · a month ago
Thank you so much, Heidi! We’re glad we could take care of those ants and get you back to enjoying your home without the unwanted pests. We really appreciate you trusting Braness Pest Control with your home and taking the time to share your experience!
Diane Johnson9 reviewsiTotal number of Google reviews Diane has written across all businesses on Google Maps, not just this one.
Very pleased and happy with Braness. They do such a great job and such attention to detail. They are so nice and pleasant and take time to let you know what they are doing. I would highly recommend Braness to everyone. Diane Johnson
Diane, thank you for the fantastic review and recommendation! We’re so happy to hear that you’ve been pleased with our service and attention to detail. Providing dependable pest control for ants, spiders, rodents, and other insects is what we strive for every day. We truly appreciate your business!
Linda Retzlaff2 reviewsiTotal number of Google reviews Linda has written across all businesses on Google Maps, not just this one.
Services: Spider extermination, General pest inspection
Response from the owner · a month ago
Thank you, Linda! We’re glad you enjoyed our friendly service and appreciate you choosing Braness Pest Control to help keep your home free of insects and spiders. We’re happy to help!
Dave A3 reviewsiTotal number of Google reviews Dave has written across all businesses on Google Maps, not just this one.
