Security system installation service · Las Vegas, NV
Brantley Security Systems at a glance
Customers frequently describe Brantley Security Systems as a locally owned provider that offers responsive, professional, and punctual service for residential and commercial security installations and upgrades. Reviews highlight fair pricing, effective communication, and quick technical support for existing systems, noting that staff members are knowledgeable and courteous during both sales consultations and maintenance visits. However, some low-star reviews criticize the company for failing to follow up on bids or callbacks, and one instance of a sales representative persistently visiting a property after the customer declined service.
Google rating: 4.7 out of 5 from 90 reviews (93% five-star).
Reviews on this page: 90 Google reviews (78 with written comments, 1 with photos).
Owner responses: the business replied to 78% of reviews.
Most recent review: November 10, 2025.
Service: CCTV Installation serving Las Vegas, Nevada.
Data from Google, last updated October 26, 2026.
Photos
Customer reviews
4.7
★★★★★
90 reviews on Google
5★84
4★0
3★0
2★0
1★6
Reviews from Google, shown as published (original wording, unedited).
LN
Lauren N9 reviews
★★★★★
I called Brantley security based on high reviews and recommendation for an upgrade with additional camera.
Mark evaluated the system. Not hearing anything, i called a week later to be told they can not take the job as the scope of work was too large. They have to rewire everything and the placement of the 3 cameras were high.
Currently, i have 6 cameras with 3 installed on the eaves of my regular 2 story home. i am ok if they are not able to do it. But they should have just told me instead of ghosting. Unprofessional from a business
Response from the owner · 11 months ago
We sincerely apologize for your experience, Lauren. It's never our aim to make anyone feel neglected. We recognize your frustration about the delayed information on the work scope. Your feedback is valuable, and we're committed to improving our communication. We hope for an opportunity to rectify this in the future.
Brantley Security Systems
The manager was so helpful and understands my issue well and she is welling to help me out
Even the maintenance team that came to fix my problem he was so good and helpful
Response from the owner · 2 years ago
We're happy to hear about your satisfying experience with our management and maintenance team, Wisemen. Your feedback reflects our dedication to meeting our customers' needs. We're pleased we could help you and look forward to assisting you again.
Brantley Security Systems
Great I love the security -by a kid you met a wrightsville beach
Response from the owner · 2 years ago
Happy to hear you appreciate our security measures, Alex! Your positive feedback is rewarding. We look forward to your next visit to Wrightsville Beach.
Brantley Security Systems
Sales men keeps coming to my house after declining there service. Parked and blocked my driveway while he went to other houses in the neighborhood! Pictures to show proof
Response from the owner · 2 years ago
Anthony, our team is committed to respecting the privacy and property of all community members. We assure you that this does not reflect our standard of service. We hope for a chance to rectify this in the future.
Brantley Security Systems
Always responsive and Andy who came out today was, as always professional.
Response from the owner · 2 years ago
It's great to hear that you considered our team, particularly Andy, to be professional and prompt, Don. We look forward to continually fulfilling your security needs.
Brantley Security Systems
Bri took my call this afternoon to answer some questions about some motion sensors in the facility I am a current occupant of. She was really patient with me and answered every question I had with professionalism and was very cordial. I wish every establishment had someone like Bri to answer the phone and help with any inquiries that is presented. If you haven't already, give this young lady a raise. There is nothing more I value than a representative of a company that can handle a call with grace and excellent customer service. We could all use more people like Bri in every industry. Thanks again Bri, your awesome.
Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
Response from the owner · 4 years ago
Yohei, when most interactions start with a phone call, you want someone friendly to answer them! Bri is always happy to answer the call and help out just like the rest of the team. If you need anything else, please do reach out and let us know. -Shari B., Owner
I desperately needed a new security system for my business after I had a burglary and my old system didn't go off. I wanted a company that wasn't one of the big corporations and Brantley has amazing reviews!
They showed up within a couple of days for my assessment and installed just a couple more days after that. The system is great so far and hopefully I won't need a burglary to test out the efficiency, but I'm 100% confident that it will work perfectly.
Positive: Responsiveness, Professionalism, Value
Response from the owner · 5 years ago
Jordan, protecting your business should be easy, and it was our pleasure making sure it was for you! We loved taking care of things in short order for you. Don't hesitate to reach out if you need anything else in the future! -Shari B., Owner
Brantley handles the security at both of my warehouse locations. The service is always online, and if for some reason it goes down, they repair it immediately.
I can't single one person out - they're all great. From the service technicians to the office/sales staff, can't go wrong. Great attitudes and incredibly responsive. I've worked with Shari, Mark, Lettie (sorry for misspelling, I'm sure I got that name wrong!)
I 100% recommend Brantley for any security purpose, home or business.
Positive: Responsiveness, Professionalism
Response from the owner · 5 years ago
George, everyone needs a team they can trust when it comes to security, and we're delighted to be yours! No matter the occasion, helping you out is always a blast. Please do let us know if there's anything else we can do for you in the future! -Shari B., Owner
