Analyzing 7,322,9817.3M ReviewsFor 20,73120.7K Experts
Google reviewers rate Brasseurs Animal Removal 4.7 out of 5 based on 368 reviews, with the owner replying to 22 percent of them. Customers frequently praise the company for prompt same-day service, clear pricing, and effective removal of raccoons, squirrels, and other wildlife. However, several low-star reviews criticize staff for rude communication, misdiagnosing entry points, and refusing refunds when animals were not captured.
Data from Google, last updated November 1, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: momentum.
Bar = this company · dark tick = category median.
368 Google reviews we collected
Phrases our text analysis found in 338 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 338 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Chris is very cool, very knowledgeable about rodents and very prompt.”
“He was very rude about it giving me really smart answers back.”
“Called Brasseurs and they came right out and removed the raccoon’s quickly.”
“I would recommend Chris if you want a quick resolution for animal removal.”
“I strongly recommend avoiding this service, and if you must proceed, do not pay in advance.”
“Chris serviced my home in Oak park for possum removal and did an excellent job.”
“He charged $100 for an "inspection" of my house which was not thorough.”
“Received prompt, courteous & professional service as well as reasonable pricing on both the set-up (trap setting) and rodent removal.”
“…e that i pointed out as possible problem areas because he said and i quote “it doesn’t matter where you see them coming from, it only matters where th…”
“He is very professional and on time, reliable and kind.”
“This lack of communication and effectiveness makes it feel like a scam.”
“My experience with Brasseurs was great Chris got the job done and was very good at explaining exactly what he was going to do.”
“I asked him if he noticed my dog laying there and he ignored my question and asked me what issues I was having.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Brasseurs Animal Removal for 3 kinds of job. Pick one to see what they paid and said.
Chris serviced my home in Oak park for possum removal and did an excellent job. Chris is very cool, very knowledgeable about rodents and very prompt. Highly recommend him!
Very professional, affordable, and knowledgeable. I would highly recommend to family and friends. Helped me with squirrels nest issues.
His service is fast, I do admit that...however, he came out July 21, today is August 11..there still is a squirrel running around in my attic..
Tried everywhere to have two baby raccoon’s rescued and couldn’t get any help. Called Brasseurs and they came right out and removed the raccoon’s quickly. Highly recommend!
Chris was great! I called this morning & he answered quickly and fixed the problem the same day. We had some birds trying to nest in the soffit of our roof & he took care of it promptly and professionally. He sent pictures too which I really appreciated & the 5 year warranty is a major plus. Highly recommend!
Prompt and efficient service. Called on a Sunday after finding a dead deer in our garden. The technician showed up in under 1 hour.
| Job | Reviews | Category typical |
|---|---|---|
| General wildlife removal | 10 | $246–$426 |
| Home inspection | 6 | $66–$159 |
| Rodent extermination | 5 | $73–$323 |
4.7 ★★★★★ 368 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Chris serviced my home in Oak park for possum removal and did an excellent job. Chris is very cool, very knowledgeable about rodents and very prompt. Highly recommend him!
Thank You!
Very professional, affordable, and knowledgeable. I would highly recommend to family and friends. Helped me with squirrels nest issues.
His service is fast, I do admit that...however, he came out July 21, today is August 11..there still is a squirrel running around in my attic..
Tried everywhere to have two baby raccoon’s rescued and couldn’t get any help. Called Brasseurs and they came right out and removed the raccoon’s quickly. Highly recommend!
Chris was great! I called this morning & he answered quickly and fixed the problem the same day. We had some birds trying to nest in the soffit of our roof & he took care of it promptly and professionally. He sent pictures too which I really appreciated & the 5 year warranty is a major plus. Highly recommend!
Prompt and efficient service. Called on a Sunday after finding a dead deer in our garden. The technician showed up in under 1 hour.
Came out within an hour of calling and quickly and efficiently removed a live raccoon from our basement. Looked around outside to see where it may have come in from as well. Would definitely use again if needed.
Chris did a great job getting an opossum out the backyard
I called this guy for some service and we agreed from 12 to 2 and I asked him a couple of simple Questions because it’s a flat hundred dollars for him coming out regardless of anything so I just wanted to make sure that He could get up there and check for me. He was very rude about it giving me really smart answers back. So I asked him do you know what time you’re gonna be coming because I have to wait for you to go to work and he responded We agreed I would be there today between 12-1. It is 11:46. I will text you when I am on my way. That was really funny to me. I would never do business or recommend this guy to anybody just off the interaction. I had with them if you wanna run a business you gotta be professional buddy.
Be more professional? You were told I would be there between 12-1. And I would text you when I am on my way. Just like Comcast or any other Service done We cannot give an exact time until We are on our way there. How am I suppose to know exactly when I will be finished until I am finished? And sorry I cannot pre judge how long of an exact travel it will be. No worries, most People have enough common sense to be aware of that
He responded right away and was able to come out the same day I requested service. He set a trap and even came back out to reset it when needed. The possum was captured within 72 hours. He removed the animal and filled the hole it was digging through. Very professional, responsive, and reliable. Highly recommend!
Thank You!
Analyzing 7,322,9817.3M ReviewsFor 20,73120.7K Experts
