Roofing contractor · Bryan, TX · reviewed since 2021
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%98+25.6Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#18 of 37 roof cleaningiPosition by Experts Score among all companies we track in this category. · better than 53%
5.0★★★★★40 Google reviews · 14 photos
98%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
100%reviews answered by the owner
$21ktypical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Customers describe Brazos Valley Roofing Experts as punctual, communicative, and professional, noting that the owner handles insurance claims and explains options clearly. Services include shingle replacement, leak repairs, and gutter installation, with crews often providing before and after photos. Pricing is frequently cited as fair and reasonable, while work is completed promptly with attention to detail. No common criticisms appear in the provided excerpts, as all reviews reflect positive experiences with the company's responsiveness and quality of service.
Google rating: 5.0 out of 5 from 40 reviews (98% five-star).
Reviews on this page: 40 Google reviews (37 with written comments, 2 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: September 19, 2026.
Service: Roof Cleaning Company serving Bryan, Texas.
Data from Google, last updated October 28, 2026.
Score profile vs other roof cleaning
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
This companyRoof Cleaning median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Brazos Valley Roofing Experts: 98/100 on this factor. Category median: 97.A
98
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Brazos Valley Roofing Experts: 98/100 on this factor. Category median: 97.A
98
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Brazos Valley Roofing Experts: 99/100 on this factor. Category median: 99.A
99
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Brazos Valley Roofing Experts: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Brazos Valley Roofing Experts: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
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Bar = this company · dark tick = category median.
Star ratings
40 Google reviews we collected
5.0of 5
5 stars3998%
4 stars13%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 37 written reviews
99%praise
Praise9899%
Complaints11%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price436%
Reasonable764%
Overpriced00%
Not sure00%
$21k+166% vs typical roof cleaning
Middle half of what 7 customers paid ($7.5k–$38k) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Would recommend2020%
Quality & results1919%
Speed & response1616%
Communication1616%
Staff & attitude1414%
Price & value1212%
Honesty & trust22%
What customers talk about
We read 37 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“My husband and I would highly recommend them for your roofing needs.”
“Cesar and his crew did an amazing job removing our old shingles and felt paper and then installing new underlay and shingles.”
“The job was done professionally and in a timely manner.”
“He also explained different aspects of our roof that needed be added to prevent future damage.”
“Augustine and his crew were professional and thorough.”
“The price was fair and there was no mess left behind, as we have had with a previous roofer.”
“Through the process, the team was really communicative and transparent.”
People customers mention
Gomez3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Brazos Valley Roofing Experts for 7 kinds of job. Pick one to see what they paid and said.
CChristine2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Augustin, owner of Brazos Valley Roofing Experts came by and showed us some quotes for the replacement of our shingles and felt paper. He also explained different aspects of our roof that needed be added to prevent future damage. Cesar and his crew did an amazing job removing our old shingles and felt paper and…
Paid $10,000–15,000Great priceRoof installation
DDouglas3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Augustin (the owner of this business) explained the different options we had with asphalt shingles and gave us detailed information that allowed us to choose a well-made and well-rated product to replace our 24 YO roof. Juan Carlos (the job foreman) was on site throughout the roof replacement process and paid close…
JJames1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Excellent communication and work. Will definitely use again for any roof repair work.
Paid $45,000–50,000Great priceRoof repair for storm & wind damage
BBill7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★
Excellent company, exceeded my expectations. Work was prompt and high quality. They took the time to get all the little details right.
Paid $20,000+Great priceRoof installation
LLexi4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★
Brazos Valley Roofing Experts was awesome to work with. Our home in cstat sustained damage following a hail storm. Through the process, the team was really communicative and transparent. They managed our expectations and went above and beyond to make sure we were happy with the outcome. I highly recommend!
Paid $6,000–8,000Reasonable priceGutter repairsRoof repair for storm & wind damage
RRodgerLocal Guide · 75 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★
Great job fixing the church's two-story, 10 yr old metal roof that should have lasted much longer, but evidently was not "bullet proof" as the builder's roofer promised. We had leaks but didn't know the metal was loose and flapping in the wind! After careful exam using a drone, then climbing way up there, BV Roofing…
Augustin, owner of Brazos Valley Roofing Experts came by and showed us some quotes for the replacement of our shingles and felt paper. He also explained different aspects of our roof that needed be added to prevent future damage. Cesar and his crew did an amazing job removing our old shingles and felt paper and then installing new underlay and shingles. They also replaced a sheet of plywood that was damaged from a leak. Cesar also did a great job adding a solar attic fan to the roof. My husband and I would highly recommend them for your roofing needs.
Price assessment: Great price
Price: $10,000–15,000
Services: Roof installation
Response from the owner · 2 months ago
Christine,
Thank you for the awesome review and recommendation!
D
Douglas Biggs3 reviewsiTotal number of Google reviews Douglas has written across all businesses on Google Maps, not just this one.
Augustin (the owner of this business) explained the different options we had with asphalt shingles and gave us detailed information that allowed us to choose a well-made and well-rated product to replace our 24 YO roof. Juan Carlos (the job foreman) was on site throughout the roof replacement process and paid close attention to every detail of shingle installation, turbine replacement, and ridge vent replacement. My wife and I are very satisfied with the quality of the job.
Price assessment: Reasonable price
Price: $20,000–25,000
Services: Roof installation
Response from the owner · 4 months ago
Douglas, thank you for the five star review and your kind words!
J
James HOPP1 reviewiTotal number of Google reviews James has written across all businesses on Google Maps, not just this one.
I hate dealing with insurance companies. When hail damage from a recent storm required us to get a new roof, I was dreading having to go through all the hassle with them. Agustin was recommended by a friend and I'm glad I chose him to do the job. Agustin took care of dealing with my insurance company, made sure to catch all the things that the adjuster missed, and dealt with them on the claim modifications. Agustin was easy to work with and his guys did a great job on my new roof. This is how things should be.
Response from the owner · 8 months ago
Wayne, I'm glad that we could work together to make the insurance claim process smooth. I appreciate the awesome five-star review!
B
Bill WoodsLocal Guide · 19 reviewsiTotal number of Google reviews Bill has written across all businesses on Google Maps, not just this one.
Brazos Valley Roofing Experts did an excellent job inspecting and repairing our leaking roof. Their customer service and attention to detail was paramount from inspection to clean up following the completed repairs. After the recent rains, they used a moisture meter to confirm that the leak was fully repaired.
Price assessment: Reasonable price
Services: Roof inspection, Roof repair
Response from the owner · 11 months ago
Bill, thank you for the five star review and the kind words! We appreciate your business.
L
Lexi Jones4 reviewsiTotal number of Google reviews Lexi has written across all businesses on Google Maps, not just this one.
Brazos Valley Roofing Experts was awesome to work with. Our home in cstat sustained damage following a hail storm. Through the process, the team was really communicative and transparent. They managed our expectations and went above and beyond to make sure we were happy with the outcome. I highly recommend!
Price assessment: Reasonable price
Price: $6,000–8,000
Services: Gutter repairs, Roof repair for storm & wind damage
Response from the owner · Edited 11 months ago
Lexi, thank you for the 5 star review, we appreciate the kind words and your business!
R
Rodger LewisLocal Guide · 75 reviewsiTotal number of Google reviews Rodger has written across all businesses on Google Maps, not just this one.
Great job fixing the church's two-story, 10 yr old metal roof that should have lasted much longer, but evidently was not "bullet proof" as the builder's roofer promised. We had leaks but didn't know the metal was loose and flapping in the wind! After careful exam using a drone, then climbing way up there, BV Roofing Experts replaced hundreds of original shorty screws with new longer ones with washers, caps and protective coating on top. Good service from people who know what they are doing!
The job was done professionally and in a timely manner. The price was fair and there was no mess left behind, as we have had with a previous roofer. We are very satisfied and would highly recommend this roofing company.
Price assessment: Reasonable price
Services: Roof installation
Response from the owner · a year ago
Jennifer, thank you for the kind words and the awesome review, we appreciate your business!
C
Colton DudleyLocal Guide · 23 reviewsiTotal number of Google reviews Colton has written across all businesses on Google Maps, not just this one.
