Analyzing 6,632,2586.6M ReviewsFor 18,54118.5K Experts

Experts Reviews · Company report
Breathable logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%43+3Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE

Breathable

Oakland, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #21Position by Experts Score among all companies we track in this category. of 50 heat pump installation services · 4.9★ from 284 Google reviews

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Report card

Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Breathable is better than 95% of heat pump installation services.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Breathable is better than 91% of heat pump installation services.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Breathable is better than 100% of heat pump installation services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Breathable is better than 100% of heat pump installation services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Breathable is better than 100% of heat pump installation services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Breathable is better than 43% of heat pump installation services.C
43

Reviews for your job

Customers hired Breathable for 8 kinds of job.

Breathable for ductless heating & a/c services

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.1
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$414–$2.5k

All 1 Google reviews tagged “Ductless heating & A/C services”

Mike3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I used Breathable to replace all the HVAC ducts and air filtration system in my home. They also meticulously cleaned my furnace. Their team - specifically - Juan, Now and Carlos did an awesome job. They showed up on time, worked hard, cleaned up, and completed the projects quickly and as scheduled. They were polite…

Ductless heating & A/C servicesHVAC system maintenanceHVAC duct & vent installation+ Responsiveness+ Punctuality+ Quality

Price

$867+91% vs typical heat pump installation services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 33%Reasonable 64%Overpriced 0%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
HVAC duct & vent cleaning92$538–$942
HVAC duct & vent repair37$275–$931
HVAC system maintenance35$114–$453
Heating system maintenance15$78–$293
HVAC duct & vent installation11$1.6k–$3.2k
Heating system repair7$188–$867
Heating system installation3$1.4k–$2.4k
Install AC3$1.6k–$3.7k

Compare with

Mr. Poppy Air, Electric, and Heating logoMr. Poppy Air, Electric, and HeatingExperts Score 98Oakland · 4.97★California HVAC logoCalifornia HVACExperts Score 96Oakland · 4.95★Atlas Heating and Air Conditioning logoAtlas Heating and Air ConditioningExperts Score 90Oakland · 4.91★