Bright Leaf Cleaning Charlotte holds a 5.0 rating from 104 Google reviews, with the owner responding to all feedback. Customers consistently describe the house cleaning service as thorough, punctual, and reasonably priced. Reviewers note that the teams are professional, friendly, and efficient, often leaving homes spotless after regular or deep cleans. No common criticisms appear in the provided excerpts, as all listed reviews are five stars.
Google rating: 5.0 out of 5 from 104 reviews (99% five-star).
Reviews on this page: 104 Google reviews (88 with written comments, 2 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: October 8, 2026.
Service: Apartment Cleaning Service serving Charlotte, North Carolina.
Data from Google, last updated November 2, 2026.
Star ratings
104 Google reviews we collected
5.0of 5
5 stars10399%
4 stars11%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 88 written reviews
99%praise
Praise17299%
Complaints11%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results6236%
Staff & attitude3520%
Speed & response3319%
Would recommend2414%
Communication74%
Price & value63%
Honesty & trust63%
What customers talk about
We read 88 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Today Yaneths team of BrightLeaf serviced our home & went above & beyond, was very thorough, & kind.”
“They were very friendly and did such a thorough job on our place, we couldn’t be happier.”
“Always on time, reasonably priced, thorough, friendly and reliable.”
They did a fantastic job! Cannot recommend them highly enough
Services: General housekeeping
Response from the owner · 3 weeks ago
Hi Colton!
Thank you so much! We're happy to hear you had such a great experience with our team. We truly appreciate your kind words and recommendation. We look forward to helping you again whenever you need us here in Charlotte!
Best regards,
Bright Leaf Cleaning
S
Sarah MasonLocal Guide · 23 reviewsiTotal number of Google reviews Sarah has written across all businesses on Google Maps, not just this one.
Today Yaneths team of BrightLeaf serviced our home & went above & beyond, was very thorough, & kind. Thank you both again.
Price assessment: Great price
Price: $250–300
Services: General housekeeping
Response from the owner · 2 months ago
Hello Sarah,
Thank you so much for your wonderful feedback! We’re so glad to hear that Yaneth’s team went above and beyond and provided such a thorough and kind service. We truly appreciate you taking the time to share your experience and look forward to helping you again!
Best regards,
Bright Leaf Cleaning
G
Geo'Quana McDougal1 reviewiTotal number of Google reviews Geo'Quana has written across all businesses on Google Maps, not just this one.
Love this company. I have been using this company for over a year and every team member has been Amazing. Karen and Glenda do great work!
Services: Standard cleaning
Response from the owner · 3 weeks ago
Hi Quana,
Thank you so much for your kind words and for trusting us with your home for over a year! We’re so glad you’ve had a great experience with our team. Karen and Glenda will be happy to hear your feedback!
We truly appreciate your continued support and look forward to cleaning for you again!
Best,
Bright Leaf Cleaning
J
Jose Javier Muniz8 reviewsiTotal number of Google reviews Jose has written across all businesses on Google Maps, not just this one.
Great cleaning team! Did a fantastic job in the apartment. Will definitely book again.
Response from the owner · 2 months ago
Hi Jose,
Thank you so much for your great review! We’re thrilled to hear that you were happy with the cleaning and that our team did a fantastic job. We truly appreciate your support and look forward to cleaning your apartment again in the future!
Best regards,
Bright Leaf Cleaning
J
Janet Griskonis15 reviewsiTotal number of Google reviews Janet has written across all businesses on Google Maps, not just this one.
This company is the BEST! Don’t wait any longer to get you house cleaned! Call Bright Leaf today and schedule! They TOP NOTCH! And I am very picky! Cost is worth it!
Price assessment: Great price
Price: $250–300
Services: Standard cleaning, Deep clean
Response from the owner · a month ago
Hi Janet,
Thank you so much for the kind words and recommendation! We’re so happy to hear that you were pleased with the service. It was our pleasure helping with the cleaning of your home in Charlotte! We really appreciate you choosing Bright Leaf Cleaning and look forward to helping you again!
Best regards,
Bright Leaf Cleaning
R
Richard RosenfeldLocal Guide · 25 reviewsiTotal number of Google reviews Richard has written across all businesses on Google Maps, not just this one.
They were very friendly and did such a thorough job on our place, we couldn’t be happier. Great communication, fair pricing, highly recommend!
Response from the owner · 2 months ago
HI Richard,
Thank you so much for your kind review! We're so glad to hear you had such a positive experience with our team and that you were happy with both the service and communication. We truly appreciate your recommendation, and we're happy we could help with the cleaning of your home in Cary. We hope to have the opportunity to work with you again!
Best regards,
Bright Leaf Cleaning
M
Matt BernatekLocal Guide · 36 reviewsiTotal number of Google reviews Matt has written across all businesses on Google Maps, not just this one.
Great service. Always on time, reasonably priced, thorough, friendly and reliable.
Price assessment: Reasonable price
Price: $150–200
Services: Standard cleaning
Response from the owner · 2 months ago
Hi Matt,
Thank you so much for the wonderful feedback! We’re glad to hear you’ve had such a positive experience with our team. Being dependable, thorough, and easy to work with is exactly what we strive for. We really appreciate your trust and support!
Best regards,
Bright Leaf Cleaning
D
Dina Honi3 reviewsiTotal number of Google reviews Dina has written across all businesses on Google Maps, not just this one.
Danery, and glenda had a very wonderful job.
My house now is super clean after this deep cleaning.
I highly recommend.
Response from the owner · 2 months ago
Hi Dina,
Thank you for sharing such kind feedback! We’re delighted to hear that Danery and Glenda left your home feeling fresh, clean, and refreshed after the deep cleaning. Your recommendation really means a lot to our team. We’re happy that we could help with the cleaning of your home in Morrisville!
Best regards,
Bright Leaf Cleaning
T
Trevor1 reviewiTotal number of Google reviews Trevor has written across all businesses on Google Maps, not just this one.
Hi Trevor,
We love hearing that you had a great experience with our team! Thank you for choosing us and for taking the time to share your feedback. It was a pleasure helping with the cleaning of your home in Angier, and we hope to see you again soon!
Best regards,
Bright Leaf Cleaning
J
Jennifer Ditillo3 reviewsiTotal number of Google reviews Jennifer has written across all businesses on Google Maps, not just this one.
Hi Jennifer,
Thank you so much for the excellent review! We truly appreciate your kind words and support. We’re so happy that we could help with the cleaning of your home in Chapel Hill. We look forward to serving you again!
Best regards,
Bright Leaf Cleaning
