Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts

Experts Reviews · Company report
Bright Side logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%97+56.9Reliability 26%98+25.6Value 15%100+15.2Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

Bright Side

Mount Dora, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #74Position by Experts Score among all companies we track in this category. of 245 carpet cleaning · 5.0★ from 161 Google reviews

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Report card

Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: satisfaction.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Bright Side is better than 97% of carpet cleaning.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Bright Side is better than 98% of carpet cleaning.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Bright Side is better than 100% of carpet cleaning.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Bright Side is better than 100% of carpet cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Bright Side is better than 100% of carpet cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Bright Side is better than —% of carpet cleaning.–
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Reviews for your job

Customers hired Bright Side for 6 kinds of job.

Bright Side for interior & exterior window cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.13
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$500+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$183–$506
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 93/100.How Job match is calculatedBuilt only from reviews Google tagged “Interior & exterior window cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 15
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 13 Google reviews tagged “Interior & exterior window cleaning”

carmen6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

So very customer minded. They strive very hard to please and continually check to make sure you are happy.

Paid $500+Reasonable priceInterior & exterior window cleaning
David11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

The work completed by the two individuals who completed our project was second to none. They were careful, efficient and professional. The completed project exceeded our expectations. Great job!!!!!

Great priceInterior & exterior window cleaningGlass & mirror cleaningWindow washing
Dale7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Donnine was fantastic, very thorough hard worker.

Paid $150–200Reasonable priceInterior & exterior window cleaning
Frank11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Spectacular job! Everything shines! These folks are the real deal!

Paid $500+Reasonable priceInterior & exterior window cleaningGlass & mirror cleaningWindow washing
Missy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

2 story house, 2 young men pressure cleaning and cleaned all my windows. Excellent job!!!!!

Paid $500+Great priceInterior & exterior window cleaning
Sarah4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Brightside Services was fantastic! Shannon, Jose, and Anisa did an excellent job on our move-out clean, and they worked together to make the home shine. They paid attention to all the little details and left everything spotless. I really appreciated how reliable and efficient they were—I’d definitely be book them again and highly recommend their team!

Paid $500+Reasonable priceInterior & exterior window cleaningGlass & mirror cleaning
Mary3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The cleaning techs are neat, courteous and do a fine job. We have used the service for several years and intend to continue.

Interior & exterior window cleaning+ Professionalism
Cheri10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have been using their service for almost a year now. Their staff is very reliable & professional and I’m always amazed by the quality of service I receive. I highly recommend them!

Glass & mirror cleaningInterior & exterior window cleaningWindow washing+ Responsiveness+ Punctuality+ Quality
Gator12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Whether at your windows or you’re home you want to choose Bright Side Services. I have used them for years with my windows and have used them recently for all my home cleaning. after another service, clean my floors with a product that ruined them, I found out Bright Services does home cleaning too. I have not been…

Interior & exterior window cleaningWindow washingService not listed+ Quality+ Professionalism+ Value
J.D.M.Local Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Brite side does a wonderful job , we have used them twice and are scheduled for a third , they are professional, quiet , clean and neat as they work .we get both inside and out And would recommend them to clean your windows .

Interior & exterior window cleaning+ Responsiveness+ Punctuality+ Quality
Kerry5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Bright Side cleaned my windows inside and out for the 2nd year in a row. My windows are spotless! Highly recommend!

Interior & exterior window cleaning+ Responsiveness+ Punctuality+ Quality
Grace11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

As a former professional mystery shopper, I still feel compelled to report experiences that score either end of the ranking scale. Bright Side was over the top on all aspects of our business dealings! We had an estimate for our windows the first day I called and they went above and beyond expectations to…

Interior & exterior window cleaning+ Responsiveness+ Punctuality+ Quality
Marilyn7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

I had a family home that required a top to bottom deep cleaning, including windows. Michelle provided a clear written quote with fair and reasonable pricing. Michelle was both professional and personable and her team arrived on time as scheduled. The work itself exceeded my expectations. The home now sparkles…

Deep cleanInterior & exterior window cleaning+ Responsiveness+ Punctuality+ Quality

Price

$209-25% vs typical carpet cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 36%Reasonable 64%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Interior & exterior window cleaning13$183–$506
Window washing8—
Glass & mirror cleaning8—
General housekeeping8$139–$247
Standard cleaning7$146–$247
Deep clean4$263–$471

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