Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts

Experts Reviews · Company report
Brighter Touch Cleaning Solutions logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%78+18.9Value 14%100+14.1Replies to reviews 7%77+5.4Craft & service penalty98−0.2Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE

Brighter Touch Cleaning Solutions

Lincoln, NE · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #28Position by Experts Score among all companies we track in this category. of 44 move-in/move-out cleaning services · 4.9★ from 76 Google reviews

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Report card

Percentile vs other move-in/move-out cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Brighter Touch Cleaning Solutions is better than 88% of move-in/move-out cleaning services.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Brighter Touch Cleaning Solutions is better than 78% of move-in/move-out cleaning services.B
78
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Brighter Touch Cleaning Solutions is better than 98% of move-in/move-out cleaning services.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Brighter Touch Cleaning Solutions is better than 100% of move-in/move-out cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Brighter Touch Cleaning Solutions is better than 100% of move-in/move-out cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Brighter Touch Cleaning Solutions is better than 77% of move-in/move-out cleaning services.B
77

Reviews for your job

Customers hired Brighter Touch Cleaning Solutions for 6 kinds of job.

Brighter Touch Cleaning Solutions for general housekeeping

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.9
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$250–300
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$158–$335
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “General housekeeping”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#12 / 25
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 9 Google reviews tagged “General housekeeping”

David6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Cheyenne and the team are great, we switch service and they have been great with pricing and scheduling. Always friendly and making sure that the cleaning is up to the standards of customer.

Great priceGeneral housekeepingDeep clean
Nickole2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I’ve only had one cleaning so far, but the quality of their work stood out immediately. They were highly detail‑oriented and attentive to the areas my previous services tended to miss. They listened carefully to my concerns and followed through with exactly what I asked for. The house looks fantastic!

Reasonable priceGeneral housekeeping
StephanieLocal Guide · 39 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Amazing company. When you need something cleaned and/or deep cleaned call Brighter Touch Cleaning Solutions. They will have your home looking brand new. Let's not mention the carpet cleaning AMAZZZZING job that they do as well.

Great priceStandard cleaningGeneral housekeepingUpholstery cleaning
WendiLocal Guide · 112 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Brighter touch cleaning did an amazing job with my house deep clean. They are very nice and kept me updated during the cleaning. I would 💯 percent recommend. They we kind and friendly to my pets who were very comfortable having them there. Months into the service I just love them. Always professional, timely and…

Paid $100–150Great priceGeneral housekeepingDeep clean
J2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Brighter Touch has consistently done a wonderful job cleaning our house! They are courteous, arrive on time and always follow up. I continue to be very happy with their services month after month.

Paid $250–300Great priceStandard cleaningGeneral housekeepingDeep clean
Nicole4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

This co. offers Excellent and honest service. I can't express how pleased I am in their work!! Update! I've been using this co. For years now and still super Happy

Upholstery cleaningDeep cleanGeneral housekeeping+ Responsiveness+ Punctuality+ Quality
Eli6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Cheyanne and Carrie and her crew did an amazing job! As a new mom who has gotten WAY behind on my duties they came in and were super professional, kind, and efficient! I'll definitely be using them weekly going forward! They have a great deal going currently which was super helpful for my tight budget! Thanks Brighter Touch For a job well done!

Deep cleanGeneral housekeeping+ Responsiveness+ Punctuality+ Quality
KeeshaLocal Guide · 64 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The team is fantastically, very friendly and professional! It's like having part of the family come in to help, no judgements!

Deep cleanGeneral housekeeping+ Responsiveness+ Punctuality+ Quality
mysteryLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

LOVE this service!! fair pricing and nice people! i 100% recommend

Deep cleanGeneral housekeepingMoving-related cleaning+ Professionalism

Price

$256+4% vs typical move-in/move-out cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 50%Reasonable 50%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Deep clean21$347–$614
Standard cleaning15$158–$233
General housekeeping9$158–$335
Moving-related cleaning9$334–$809
Upholstery cleaning2$144–$277
Office & workplace cleaning2—

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