Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts

Experts Reviews · Company report
Brighter Touch Cleaning Solutions logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%78+18.9Value 14%100+14.1Replies to reviews 7%77+5.4Craft & service penalty98−0.2Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE

Brighter Touch Cleaning Solutions

Lincoln, NE · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #28Position by Experts Score among all companies we track in this category. of 44 move-in/move-out cleaning services · 4.9★ from 76 Google reviews

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Report card

Percentile vs other move-in/move-out cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Brighter Touch Cleaning Solutions is better than 88% of move-in/move-out cleaning services.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Brighter Touch Cleaning Solutions is better than 78% of move-in/move-out cleaning services.B
78
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Brighter Touch Cleaning Solutions is better than 98% of move-in/move-out cleaning services.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Brighter Touch Cleaning Solutions is better than 100% of move-in/move-out cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Brighter Touch Cleaning Solutions is better than 100% of move-in/move-out cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Brighter Touch Cleaning Solutions is better than 77% of move-in/move-out cleaning services.B
77

Reviews for your job

Customers hired Brighter Touch Cleaning Solutions for 6 kinds of job.

Brighter Touch Cleaning Solutions for moving-related cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.9
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$500+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$334–$809
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Moving-related cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 24
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 9 Google reviews tagged “Moving-related cleaning”

Logan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I had a great experience working with Cheyanne. I'm using Brighter Touch Cleaning Solutions for a deep clean prior to moving into a house. I had them start with just the kitchen and they have done a phenomenal job so far. Excited to see the rest of the house once it's all cleaned! I highly recommend this company.

Moving-related cleaningDeep clean
Trevor1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Brighter Touch came to clean a house we moved out of. The team did a thorough job top to bottom and Cheyanne was very accommodating!

Reasonable priceMoving-related cleaning
Toni13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Cheyanne and Aaron did an amazing job at our apartment. We were moving into a unit that had been “cleaned” by management but still smelled of cigarettes and had clearly never been dusted or mopped. They worked so hard and left the place spotless, it truly brought tears to my eyes. They have been cleaning for my…

Paid $100–150Great priceStandard cleaningMoving-related cleaning
Jennifer13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Recently had Brighter Touch do a move out clean and they did such a wonderful job! Such a great team and so easy to work with to set up and schedule.

Paid $500+Great priceMoving-related cleaning
KateLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

As a Realtor, I have suggest Brighter Touch to so many people! They always do an amazing professional cleaning! You’ll KNOW they were there, if you know what I mean!

Deep cleanMoving-related cleaning+ Responsiveness+ Punctuality+ Quality
Bethany3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Cheyenne did an incredible job cleaning my apartment after I had to move out due to moving out of state. She was able to work us into her busy schedule and was extremely efficient as well as reasonably priced. I cannot recommend her enough!!!

Moving-related cleaning+ Responsiveness+ Punctuality+ Quality
mysteryLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

LOVE this service!! fair pricing and nice people! i 100% recommend

Deep cleanGeneral housekeepingMoving-related cleaning+ Professionalism
Shawntel9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

This company did an amazing job getting my new rental property clean after the previous tenants destroyed it from inside and out. I had my doubts that they could get it clean to my standards but they surpassed my expectations. I am definitely hiring them for routine cleaning. The owners were very nice and friendly.…

Moving-related cleaning+ Responsiveness+ Punctuality+ Quality
grantriewer2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Deep cleanMoving-related cleaning+ Quality+ Professionalism

Price

$256+4% vs typical move-in/move-out cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 50%Reasonable 50%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Deep clean21$347–$614
Standard cleaning15$158–$233
General housekeeping9$158–$335
Moving-related cleaning9$334–$809
Upholstery cleaning2$144–$277
Office & workplace cleaning2—

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