Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts

Experts Reviews · Company report
Brighter Touch Cleaning Solutions logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%78+18.9Value 14%100+14.1Replies to reviews 7%77+5.4Craft & service penalty98−0.2Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE

Brighter Touch Cleaning Solutions

Lincoln, NE · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #28Position by Experts Score among all companies we track in this category. of 44 move-in/move-out cleaning services · 4.9★ from 76 Google reviews

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Report card

Percentile vs other move-in/move-out cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Brighter Touch Cleaning Solutions is better than 88% of move-in/move-out cleaning services.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Brighter Touch Cleaning Solutions is better than 78% of move-in/move-out cleaning services.B
78
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Brighter Touch Cleaning Solutions is better than 98% of move-in/move-out cleaning services.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Brighter Touch Cleaning Solutions is better than 100% of move-in/move-out cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Brighter Touch Cleaning Solutions is better than 100% of move-in/move-out cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Brighter Touch Cleaning Solutions is better than 77% of move-in/move-out cleaning services.B
77

Reviews for your job

Customers hired Brighter Touch Cleaning Solutions for 6 kinds of job.

Brighter Touch Cleaning Solutions for standard cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.15
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200–250
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$158–$233
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Standard cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#14 / 28
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 15 Google reviews tagged “Standard cleaning”

Jade3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Super easy to work with and did an excellent job cleaning the "hot spot" areas in the kitchen and bathrooms of my new house! Very reasonably priced. I plan to have them come back out again after having some renovations done. Thank you so much!

Paid $200–250Reasonable priceStandard cleaningDeep clean
Wendy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

We love Brighter Touch Cleaning! They have been cleaning our home monthly for the past several months now and they do an amazing job!! They have excellent communication and will regularly send photos and updates while cleaning our home. In addition to cleaning all of the high traffic areas every month, they will…

Paid $200–250Reasonable priceStandard cleaning
StephanieLocal Guide · 39 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Amazing company. When you need something cleaned and/or deep cleaned call Brighter Touch Cleaning Solutions. They will have your home looking brand new. Let's not mention the carpet cleaning AMAZZZZING job that they do as well.

Great priceStandard cleaningGeneral housekeepingUpholstery cleaning
J2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Brighter Touch has consistently done a wonderful job cleaning our house! They are courteous, arrive on time and always follow up. I continue to be very happy with their services month after month.

Paid $250–300Great priceStandard cleaningGeneral housekeepingDeep clean
JohnLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Wow!! What an amazing service experience!! Above and beyond! I couldn’t be happier with this cleaning service! From the moment they arrived, the team was professional, thorough, and incredibly detail-oriented. They tackled areas I didn’t even think to ask about! Highly recommend to anyone looking for a reliable,…

Great priceStandard cleaning
Nicole4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

This co. offers Excellent and honest service. I can't express how pleased I am in their work!! Update! I've been using this co. For years now and still super Happy

Upholstery cleaningDeep cleanGeneral housekeeping+ Responsiveness+ Punctuality+ Quality
Toni13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Cheyanne and Aaron did an amazing job at our apartment. We were moving into a unit that had been “cleaned” by management but still smelled of cigarettes and had clearly never been dusted or mopped. They worked so hard and left the place spotless, it truly brought tears to my eyes. They have been cleaning for my…

Paid $100–150Great priceStandard cleaningMoving-related cleaning
M3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I cannot recommend Aaron and Cheyanne enough. They take so much stress off of my life with their incredible work and attention to detail. I am so grateful to have found them and would highly recommend them to anyone I can. They are so professional and always courteous to us and we really appreciate everything they…

Paid $150–200Reasonable priceOffice & workplace cleaningStandard cleaningDeep clean
Denice7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They did an awesome job. I feel like my home is my home again.

Standard cleaning+ Responsiveness+ Punctuality+ Quality
Adam5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

On time, hard working, very personable and easy to work with, trustworthy and respectful I will continue to use their services.

Standard cleaning+ Quality
mysteryLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

LOVE this service!! fair pricing and nice people! i 100% recommend

Deep cleanGeneral housekeepingMoving-related cleaning+ Professionalism
Sherry3 months ago★★★★★

Rating only, no written review.

Standard cleaning
Andrewa year ago★★★★★

Rating only, no written review.

Paid $200–250Reasonable priceStandard cleaning
Gavin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Standard cleaning+ Responsiveness+ Punctuality+ Quality
Arianna2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Standard cleaning+ Quality

Price

$256+4% vs typical move-in/move-out cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 50%Reasonable 50%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Deep clean21$347–$614
Standard cleaning15$158–$233
General housekeeping9$158–$335
Moving-related cleaning9$334–$809
Upholstery cleaning2$144–$277
Office & workplace cleaning2—

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