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Brilliant Pest Solutions

Pest control service · Lincoln, CA · reviewed since 2021

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#2 of 186 wildlife removal servicesPosition by Experts Score among all companies we track in this category. · better than 99%
5.0 ★★★★★ 186 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
1%reviews answered by the owner
$56typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).

Brilliant Pest Solutions at a glance

Reviewers for this Lincoln pest control company consistently highlight punctual arrival, thorough treatments for pests like wasps and rats, and friendly, knowledgeable technicians. Customers frequently praise the responsive communication, fair pricing without hidden fees, and the personal attention provided by the family-owned staff. With a perfect five-star rating from 186 reviews, there are no recurring criticisms or low-star patterns to report.

  • Google rating: 5.0 out of 5 from 186 reviews (100% five-star).
  • Reviews on this page: 186 Google reviews (175 with written comments, 7 with photos).
  • Owner responses: the business replied to 1% of reviews.
  • Most recent review: October 15, 2026.
  • Service: Wildlife serving Lincoln, California.

Data from Google, last updated November 1, 2026.

Score profile vs other wildlife removal services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and craft & service; weakest: reliability.

Satisfaction100Reliability99Craft & service100Value100Momentum100Replies to reviews–Satisfaction: 100 (median 93)Reliability: 99 (median 90)Craft & service: 100 (median 97)Value: 100 (median 100)Momentum: 100 (median 100)
Brilliant Pest SolutionsWildlife Removal Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Brilliant Pest Solutions: 100/100 on this factor. Category median: 93.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Brilliant Pest Solutions: 99/100 on this factor. Category median: 90.A
99
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Brilliant Pest Solutions: 100/100 on this factor. Category median: 97.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Brilliant Pest Solutions: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Brilliant Pest Solutions: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 88.–
–

Bar = this company · dark tick = category median.

Star ratings

186 Google reviews we collected

  • 5 stars186100%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 175 written reviews

  • Praise464100%
  • Complaints00%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price1354%
  • Reasonable1146%
  • Overpriced00%
  • Not sure00%
$56-47% vs typical wildlife removal services

Middle half of what 15 customers paid ($48–$84) · gold mark = category median.

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude11825%
  • Quality & results8418%
  • Speed & response8218%
  • Would recommend6815%
  • Communication4710%
  • Price & value337%
  • Honesty & trust327%

What customers talk about

We read 175 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Alex was kind, knowledgeable, helpful and informative.”
  • “Matthew and Lisa the office manager gave us exceptional service.”
  • “They were punctual and helped my grandmother out with her pest issues!”
  • “Highly recommend Brilliant Pest Control for reliable and efficient service.”
  • “He was very informative and answered all of my questions!”
  • “He was able to get us scheduled quickly for a great price.”
  • “I highly recommend Brilliant Pest Solutions to anybody looking for a professional and honest service.”

People customers mention

  • Connor 55 reviews
  • Matthew 8 reviews
  • Control 8 reviews
  • Conner 8 reviews
  • Rocklin 3 reviews
  • Roseville 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Brilliant Pest Solutions for 8 kinds of job. Pick one to see what they paid and said.

Recent priced reviews

BillLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great job this morning with Pest Service. Very friendly, very professional and the technician did a fabulous job.

Paid $40–60Reasonable priceHornet & wasp exterminationSpider exterminationAnt extermination
LindaLocal Guide · 48 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Very friendly very informative. Came out to give us a true estimate of our situation. Reasonable with the problems we have. I woukd definitely recommend them.

Paid $200+Reasonable priceCockroach extermination
Elizabeth14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Dustin was amazing and helped me with my wasp invasion in my lawn - totally a great guy to talk with and get issues dealt with.

Paid $40–60Great priceHornet & wasp extermination
Cecilia9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Brilliant pest control, a family owed business was recommended to me by my friend how used the services as well. David come to my house today, to spray inside and outside and garage. He was so polite and respectful and the job was done meticulously and with pride. So happy with the service and to be working with a local family business.

Paid $40–60Great priceSpider exterminationGeneral pest inspectionBug & insect extermination
VikLocal Guide · 50 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Tried few other pest controls. Very dissatisfied. I called brilliant, they answered the phone, others were automated. They arrived found the issue with rats, serviced property. Excellent. Highly recommend them

Paid $40–60Reasonable priceRodent exterminationGeneral pest inspectionAnt extermination
Teresa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Brilliant Pest Solutions were 💯absolutely Awesome! From the first phone Call with Conner to the scheduling with Lisa and the excellent service/ education from Tech. David. I 100% recommend them. Definitely can feel the family owned personal vibes/ kindness. Great guaranteed service. Fair pricing, No hidden fees and…

Paid $80–100Great priceGeneral pest inspection

Photos

Customer reviews

5.0 ★★★★★ 186 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Peggy WolfLocal Guide · 27 reviewsTotal number of Google reviews Peggy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very responsive and thorough service. Great communication.

  • Pest type: Ants, Other
Paige NoonanLocal Guide · 34 reviewsTotal number of Google reviews Paige has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Matthew and Lisa the office manager gave us exceptional service. They were punctual and helped my grandmother out with her pest issues! Highly recommend!

Sandra McIsaac15 reviewsTotal number of Google reviews Sandra has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Alex was kind, knowledgeable, helpful and informative. Send him back!

  • Price assessment: Reasonable price
  • Price: $60–80
  • Services: General pest inspection
  • Pest type: Ants, Rodents, Cockroaches, Spiders, Mosquitoes
Bill SLocal Guide · 28 reviewsTotal number of Google reviews Bill has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great job this morning with Pest Service. Very friendly, very professional and the technician did a fabulous job.

  • Price assessment: Reasonable price
  • Price: $40–60
  • Services: Hornet & wasp extermination, Spider extermination, Ant extermination
  • Pest type: Ants, Termites, Cockroaches, Spiders
M1 reviewTotal number of Google reviews M has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I have been with Brilliant Pest Sollutions for years now and couldbt be happier with the service and the staff. I have alwaysed loved seeing Matthew and any of the other techs come and do my service. Im always well taken care of. They are simply the best and I wont ever use another company for pest control services.

Mak D1 reviewTotal number of Google reviews Mak has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

David was great! Super friendly, patient, and made me feel comfortable during my initial pest control process. Thank you, David!

Robert CaricoLocal Guide · 63 reviewsTotal number of Google reviews Robert has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I recently discovered a large yellowjacket nest on my high ceiling and immediately needed professional help. I contacted Brilliant Pest Control, and Connor was incredibly responsive—he arrived within an hour! He was friendly, professional, and very thorough, and I hired him for ongoing quarterly pest control. I truly appreciate the fast service and personal attention, especially from a family-owned small business. Highly recommend Brilliant Pest Control for reliable and efficient service. 10/10!

cr93cr1102 reviewsTotal number of Google reviews cr93cr110 has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very efficient and knowledgeable

  • Price assessment: Reasonable price
  • Price: $100–120
  • Services: Ant extermination
Juliana Carlson2 reviewsTotal number of Google reviews Juliana has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I highly recommend Brilliant Pest Solutions to anybody looking for a professional and honest service. Connor came to my house and took care of two wasp nests in no time and did it all in a very professional way. You will not regret using their services.

  • Price assessment: Great price
  • Services: Hornet & wasp extermination
Linda MartinezLocal Guide · 48 reviewsTotal number of Google reviews Linda has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very friendly very informative. Came out to give us a true estimate of our situation. Reasonable with the problems we have. I woukd definitely recommend them.

  • Price assessment: Reasonable price
  • Price: $200+
  • Services: Cockroach extermination

Brilliant Pest Solutions on Google Maps →

Business details