Google reviewers rate Brinkmann Fiberglass Pools 4.9 out of 5 based on 116 reviews, with the owner responding to 9 percent of comments. Customers frequently praise punctual deliveries of water, mulch, and topsoil, along with helpful staff who provide clear chemical advice and maintain pools. Recurring themes include friendly communication, competitive pricing, and ongoing support for pool owners. A common criticism involves poor communication during water deliveries, where drivers fail to provide accurate arrival times or call ahead.
Google rating: 4.9 out of 5 from 116 reviews (96% five-star).
Reviews on this page: 116 Google reviews (84 with written comments, 5 with photos).
Owner responses: the business replied to 9% of reviews.
Most recent review: July 22, 2026.
Service: Fiberglass Pool Company serving Sussex, Wisconsin.
Data from Google, last updated October 26, 2026.
Photos
Customer reviews
4.9
★★★★★
116 reviews on Google
5★111
4★3
3★1
2★0
1★1
Reviews from Google, shown as published (original wording, unedited).
What customers talk about
We read 84 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“…s, managing chemicals, replacing parts and filters…they have been so kind and patient.…”
“great service on my autocover would highly recommend , all the people there are very helpful ,”
“The Brinkmann team was prompt, professional and really REALLY great to work with!”
“I would recommend this company and Hannah with her great customer service.”
“Great deal for the water since filling it from hose would cost a fortune.”
“We also had a leak in a return line this summer and Lea kept me posted of Ritter’s expected time of arrival.”
“It’s a bit of longer drive than I would like to get to the store but I trust their advice.”
People customers mention
Lea9 reviews
Shawn4 reviews
Hannah3 reviews
Danny3 reviews
Marie3 reviews
Frank3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Jobs customers hired them for— from Google's service tags and the review text
Team members customers mention
Filter by topic— each topic is highlighted in the reviews in the same color
T ZLocal Guide · 29 reviewsiTotal number of Google reviews T has written across all businesses on Google Maps, not just this one.
I called and got clear information about pricing and delivery. Their price was competitive with other sources. Two hours later, had my order of nice topsoil delivered. Update: topsoil was mostly scrap dirt with chopped up pieces of garbage/ debris in it (plastic forks, tarp, etc.). Worked as fill dirt, but not as garden topsoil.
Price assessment: Reasonable price
Services: Service not listed
Nichole SzulaLocal Guide · 15 reviewsiTotal number of Google reviews Nichole has written across all businesses on Google Maps, not just this one.
We bought a house with a pool last year and didn’t know the first thing about managing it. Brinkmann help us winterize and they’ve been managing every detail since: from offering “Pool School,” answering numerous phone calls, managing chemicals, replacing parts and filters…they have been so kind and patient. I have worked mostly with Jenna and Hannah who have been so great!
Price assessment: Reasonable price
P Baumann5 reviewsiTotal number of Google reviews P has written across all businesses on Google Maps, not just this one.
Closing our pool and applying a new cover in very cold weather (not Brinkmanns fault). The Brinkmann team was prompt, professional and really REALLY great to work with! We plan on using them again, and again and AGAIN!
Services: Service not listed
Diane Lorenz9 reviewsiTotal number of Google reviews Diane has written across all businesses on Google Maps, not just this one.
Timely arrival of our mulch order; the delivery woman took great care in dumping mulch in correct spot and not harming our trees. Quality product, beautiful natural color. Retaining “shape”/not washed away by heavy rains following delivery. We will place another order in Spring for other areas of our property. Many thanks!
Price assessment: Reasonable price
Services: Service not listed
Gail Teigeiro9 reviewsiTotal number of Google reviews Gail has written across all businesses on Google Maps, not just this one.
Brinkmann is such a full service operation! They continue to support their builds, year after year.
Today (9/18/25) we had a brief window to swim after school with our grandson, as it was 80 degrees outside. But our cover was stuck closed.
I texted Danny, who was walking into a meeting. He asked for a video of the mechanism. He talked us through a small adjustment and later verified the problem and the solution, even though it was well outside his work hours.
Danny saved the day, and at season end, every swim opportunity counts.
Price assessment: Reasonable price
Services: Fiberglass swimming pool construction, General construction, Inground pool installation, Design, Swimming pool water feature maintenance, General repairs & maintenance, Swimming pool equipment maintenance, Swimming pool water analysis, Swimming pool summerization, Winterization, Swimming pool equipment repair
Joe Baker3 reviewsiTotal number of Google reviews Joe has written across all businesses on Google Maps, not just this one.
Brinkmann landscape delivery has always provided great service. We have used for mulch and screened topsoil delivery. We have been 100% satisfied and will continue using them in the future. The drivers are always very nice and accommodating.
Response from the owner · a year ago
Thank you for your ongoing support, we look forward to continuing servicing you!
