Analyzing 5,778,3125.8M ReviewsFor 15,92415.9K Experts

Experts Reviews · Company report
Bristol Tile & Grout Restoration, Inc. logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%98+25.6Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

Bristol Tile & Grout Restoration, Inc.

Cortland, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #4Position by Experts Score among all companies we track in this category. of 39 grout cleaning · 5.0★ from 61 Google reviews

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Report card

Percentile vs other grout cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Bristol Tile & Grout Restoration, Inc. is better than 99% of grout cleaning.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Bristol Tile & Grout Restoration, Inc. is better than 98% of grout cleaning.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Bristol Tile & Grout Restoration, Inc. is better than 99% of grout cleaning.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Bristol Tile & Grout Restoration, Inc. is better than 100% of grout cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Bristol Tile & Grout Restoration, Inc. is better than 100% of grout cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Bristol Tile & Grout Restoration, Inc. is better than —% of grout cleaning.–
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Reviews for your job

Customers hired Bristol Tile & Grout Restoration, Inc. for 8 kinds of job.

Bristol Tile & Grout Restoration, Inc. for tile cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Tile cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 3

All 7 Google reviews tagged “Tile cleaning”

cjLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We are so pleased with the work done by Bristol Tile and Grout Restoration! We were considering updating our existing tub/shower/tile with a vinyl surround and we are so glad we checked out this business and it's services first! Our tile was cleaned, polished, and regrouted and it looks amazing! This tile work…

Shower tile repairTile cleaningTile regrouting+ Responsiveness+ Punctuality+ Quality
MDG2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Kedrick is terrific and it was a pleasure to work with him. His work is outstanding, his attitude and customer service are fantastic. I felt that Kedrick went above and beyond in helping me with my leaking shower tiles. He left the job clean and tidy so that you'd never know I'd had a repairman on the premises.…

Bathroom tile repairGrout sealingTile cleaning+ Responsiveness+ Punctuality+ Quality
DeenaLocal Guide · 70 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great service! Arrived on time and answered my questions. Affordable. Answered my call right away and came for estimate quickly also. Highly recommend. Will always use this company from now on. Had our grout cleaned and the before and after is amazing.

Grout cleaningTile cleaning+ Responsiveness+ Punctuality+ Quality
Marc1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Kendrick is super easy to work with. A real professional. Have already recommended him to friends.

Grout repairTile cleaning+ Responsiveness+ Punctuality+ Quality
Margaret9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They did a great job in our bathroom - repaired some grout, cleaned our floor tile and grout, cleaned our shower tile and grout, and sealed the grout. The price was very reasonable and everything looked like new when he was finished. Kendrick was very professional and easy to work with. We would use his company again!

Grout cleaningGrout repairGrout sealing+ Punctuality+ Quality+ Professionalism
Heidi3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

FABULOUS WORK! Super satisfied!!! Great person😀

Tile cleaning+ Responsiveness+ Punctuality+ Quality
Jennifer4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Kedrick was wonderful! He gave a reasonable quote compared to the three other companies I checked with, he was punctual, and he did an amazing job. My floor has never looked better.

Tile cleaningService not listed+ Punctuality+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Grout sealing8—
Deep clean8—
Tile cleaning7—
Grout cleaning7—
Cleaning7—
Tile restoration4—
Repair flooring4—
Tile regrouting3—

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