Britton Vision holds a 4.9 rating from 226 reviews, with the owner responding to 67% of feedback. Patients frequently praise the practice for its punctuality, efficient eye exams, and knowledgeable staff who provide thorough communication regarding results. Services include comprehensive vision checks, contact lens fittings, and eyeglass repairs, often highlighted for their convenience and friendly atmosphere. However, some lower-rated reviews criticize the front desk for perceived pressure to purchase glasses, withholding prescription details, and occasional rudeness during phone interactions or billing disputes.
Google rating: 4.9 out of 5 from 226 reviews (96% five-star).
Reviews on this page: 226 Google reviews (200 with written comments, 2 with photos).
Owner responses: the business replied to 67% of reviews.
Most recent review: October 14, 2026.
Service: Optometrist serving Tampa, Florida.
Data from Google, last updated October 27, 2026.
Photos
Customer reviews
4.9
★★★★★
226 reviews on Google
5★218
4★2
3★1
2★2
1★3
Reviews from Google, shown as published (original wording, unedited).
What customers talk about
We read 200 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I have been to Britton vision as a patient and have had the opportunity to shadow Dr.”
“I’ve been going to Britton Vision for a couple of years now and I’ve always had a great experience.”
“I would absolutely recommend Britton Vision to anyone looking for excellent eye care whether that’s for just a typical eye exam or the specialized dry…”
“I do not recommend.”
“Folks at Britton Vision are efficient, friendly and on time!”
“is very accurate explaining what is the results of my eyes exam.”
“Everyone at this practice is so welcoming, professional, and kind, and it’s clear that they genuinely care about their patients well being and life’s.”
“As someone who doesn’t often write google reviews, this was well worth it!”
People customers mention
Regal66 reviews
Sarah17 reviews
Moi11 reviews
Kimberly4 reviews
Mike3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Team members customers mention
Filter by topic— each topic is highlighted in the reviews in the same color
Nova Owsley6 reviewsiTotal number of Google reviews Nova has written across all businesses on Google Maps, not just this one.
I’ve had a wonderful experience at Britton Vision! I have been to Britton vision as a patient and have had the opportunity to shadow Dr. Moi as a student interested in optometry, which has given me an even greater appreciation for the practice and the care they provide. Everyone at this practice is so welcoming, professional, and kind, and it’s clear that they genuinely care about their patients well being and life’s. I would absolutely recommend Britton Vision to anyone looking for excellent eye care whether that’s for just a typical eye exam or the specialized dry eye treatments they offer.
Mike ZipkoLocal Guide · 62 reviewsiTotal number of Google reviews Mike has written across all businesses on Google Maps, not just this one.
Dr. Moi is an amazing eye doctor! She is knowledgeable, professional, and someone I would absolutely recommend if you’re looking for a great eye doctor.
Unfortunately, the experience with the staff was a different story. I personally didn’t get the best vibe from them. Everyone seemed a bit short in their interactions, and the overall atmosphere felt cold rather than welcoming. I completely understand that staff members don’t need to have lengthy conversations with every patient, but when you work with people all day, a little warmth, friendliness, and enthusiasm can go a long way.
Honestly, at times, I felt like I was waiting in line at the post office rather than visiting a medical office. 😂
Dr. Moi deserves five stars, but the front-office experience could definitely use some improvement. A little more friendliness and a welcoming attitude would make a big difference in the overall patient experience.
Response from the owner · 2 weeks ago
Thank you so much for your kind words and for taking the time to share your honest feedback! I truly appreciate your recommendation and am so glad you had a positive experience with me.
I'm sorry that your experience outside the exam room didn't feel as welcoming as we strive for. Our team works hard to provide every patient with attentive, quality service, and during particularly busy times, that warmth may not always come across as intended. Creating a positive experience from start to finish is important to me, and I truly appreciate your feedback as we continue finding ways to improve.
Thank you again for giving us the opportunity to care for you. We hope to provide an even better experience in the future!
— Dr. Moi (Owner)
David BrittonLocal Guide · 22 reviewsiTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
Been coming here for 3 years. Friendly, knowledgeable, and helpful staff! Would definitely recommend giving them a call and scheduling an appointment, or even a walk in!
Response from the owner · 2 weeks ago
Thank you so much for the kind review David! We enjoy seeing a friendly face every year and we're happy to help you with all your eye care needs!
Stephen Lundon10 reviewsiTotal number of Google reviews Stephen has written across all businesses on Google Maps, not just this one.
The folks at Britton Vision are wonderful. Dr Moi is very knowledgeable and thorough. The rest of the staff are very helpful and friendly. I feel very lucky to have found them. I would give them a 10 star rating if it was available.
Karissa Torres5 reviewsiTotal number of Google reviews Karissa has written across all businesses on Google Maps, not just this one.
Amazing office, the sweetest and friendliest staff and doctor, AND a cute rescue pup?! What more could you ask for during an eye exam?! 🥹🤍 Everyone was so helpful and made the whole experience so easy. The office itself is also super cute and aesthetically pleasing, which is always a bonus. 10/10 would recommend. Definitely go here! 👏🏼👀✨
renard watkinsLocal Guide · 38 reviewsiTotal number of Google reviews renard has written across all businesses on Google Maps, not just this one.
From beginning to end - fantastic experience. I’ve gone to the eye doctors for majority of my life and being new to the Tampa area, this place exceeded my expectations.
Dr. Sarah Moi Is incredibly smart and uses modern/advanced technology that made the entire process detailed and smooth.
Joe was amazing providing his expertise on helping me pick out a new frame of glasses that fit my face well.
Ashley was fantastic too!
As someone who doesn’t often write google reviews, this was well worth it!!
dshannacLocal Guide · 27 reviewsiTotal number of Google reviews dshannac has written across all businesses on Google Maps, not just this one.
Wow!! Dr. Moi is fantastic! That’s all you need to know if you don’t read beyond this point.
In the last eight years, I’ve gone to a couple of other optometrists, who were generally ok. That said, after each of those exams and new prescriptions, my vision and comfort weren’t great. I chalked it up to aging and figured it is what it is. I decided to try Britton Vison and Dr. Moi last week and boy, am I glad. She took additional time to do micro adjustments in the exam plus having me try different types of contacts so that the result would be perfect — and perfect it was! As soon as I started driving away wearing my new lenses, I literally thought to myself “OMG, I can see again!” I have my distance and up close vision back. I plan to switch my entire family over.
