Moaaid Ebid1 reviewTotal number of Google reviews Moaaid has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThe hang up on my face 2 times I will never call them again
Broadway Sunoco Service
4.7 ★★★★★ 262 Google reviews
90%five-star reviews
0%reviews answered by the owner
Oct 2026latest review
Broadway Sunoco Service at a glance
Google reviewers rate Broadway Sunoco Service 4.7 out of 5 based on 262 reviews, with the owner not responding to any feedback. Positive comments frequently highlight fair pricing, honest diagnostics, quick turnaround times, and clear communication regarding necessary repairs. However, several low-star reviews describe instances of poor customer service, including staff refusing vehicles due to workload, missed appointments, and allegations of billing for work that was not performed.
- Google rating: 4.7 out of 5 from 262 reviews (90% five-star).
- Reviews on this page: 262 Google reviews (166 with written comments, 2 with photos).
- Owner responses: the business replied to 0% of reviews.
- Most recent review: October 3, 2026.
- Service: Towing Service serving Jersey City, New Jersey.
Data from Google, last updated November 10, 2026.
Star ratings
262 Google reviews we collected
- 5 stars23590%
- 4 stars104%
- 3 stars31%
- 2 stars00%
- 1 star145%
Praise vs complaints
Phrases our text analysis found in 166 written reviews
- Praise30495%
- Complaints155%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude7423%
- Honesty & trust6320%
- Price & value5818%
- Quality & results4113%
- Would recommend4013%
- Speed & response3110%
- Communication124%
What customers talk about
We read 166 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I worked with Danny and he was so nice and personable.”
“Do not take your car do this shop,they are rude and unprofessional,I usually don't rite the comments on business but this one I have to stay away from…”
“Danny and his team are knowledgable, honest, trustworthy, and provide top notch services at a reasonable cost.”
“Never ever leave your car there I been scammed by the owner when I dropped off my Hyundai Elantra 2023 for rear break charge he did no thing he change…”
“Danny and his team do amazing work at reasonable prices.”
“overpriced”
“Thank you for the quick turnaround, doing a great job, and not beating me over the head with the price.”
“Staff was horrible and extremely rude.”
“This place has become our go-to shop for anything (and we’re a 4 car family).”
“…,I usually don't rite the comments on business but this one I have to stay away from this place…”
“Danny and the crew at Broadway Sunoco Service brought my car back from the dead quickly and affordably.”
“Danny’s communication and the work they put into my car.”
People customers mention
- Danny 20 reviews
- Honda 4 reviews
- Gulf 4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Customer reviews
4.7 ★★★★★ 262 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Lenore Pemberton3 reviewsTotal number of Google reviews Lenore has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI am always confident that I have received excellent expert services for my vehicles.
- Price assessment: Reasonable price
- Services: General repairs & maintenance, Oil change
Richard Windram5 reviewsTotal number of Google reviews Richard has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleHighly recommend. AAA towed car to this location. Danny was fair, reasonable, and trustworthy. He is a true gentleman and it was a pleasure doing business with him.
- Price assessment: Great price
- Services: Auto engine diagnostic
Peter5 reviewsTotal number of Google reviews Peter has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleKnowledgeable Experienced Trustworthy Best thing to do, is set up an appointment. These gentlemen are very busy, so if you want to get in call.
Henry FaulknerLocal Guide · 30 reviewsTotal number of Google reviews Henry has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleHonest, reliable, and quick. This place has become our go-to shop for anything (and we’re a 4 car family). Danny and his team do amazing work at reasonable prices. Highly recommend!
barbara glassmanLocal Guide · 20 reviewsTotal number of Google reviews barbara has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleTwo young women from North Carolina just came in while I’m waiting for my car. They found this wonderful place from Google reviews. They’re so lucky … it took new years to find this place. Got me thinking ( and checking) if I’ve ever shared my opinion here. I haven’t. I’ve been a customer for around 5 or 6 years. They’re always fair priced and courteous. I rely on them so much that I called for their opinion before buying my new car. Truly the best!
- Price assessment: Reasonable price
- Services: Tires, General repairs & maintenance, Electrical, Wheel alignment, Brakes
Isaac Velez5 reviewsTotal number of Google reviews Isaac has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThey held my car for 3 days, saying that they would do a diagnostic each day and get back to me and never did. Finally they provided me a quote that was an insane amount for what the issue was. When I asked for an itemized receipt they dropped the price by $300 to be “helpful”. Then when I showed up in person and said I was taking my car elsewhere, they said they wouldn’t let my car off the lot without paying a $250 diagnostic fee. Before they did any diagnostic work, they never told me the cost of the diagnostic and if I knew it was this much I never would have brought it here. Also, under NJ 13:45A-26C.2 it is against the law for a car repair shop to charge a customer for work on a car without agreement by the customer in advance. After haggling back and forth he let my car off the lot for $50. This shop is a prime example of why there is a stereotype that mechanics try to screw people over. Beware!
Talona Riviere5 reviewsTotal number of Google reviews Talona has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI was experiencing AC issues. I dropped my car off and picked it back up with perfectly working AC. I worked with Danny and he was so nice and personable. Thank you for the quick turnaround, doing a great job, and not beating me over the head with the price. I highly recommend.
- Price assessment: Great price
- Services: Auto A/C recharge
Karen Phelan-Tizzano2 reviewsTotal number of Google reviews Karen has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleMy car was towed to Broadway after breaking down around the corner. I was really at Danny’s mercy and the staff there. I had never used the shop, but was pleasantly surprised. Danny’s communication and the work they put into my car. It was thorough and complete. This experience could’ve gone the complete opposite way, but I’m happy to say it was really great.
- Price assessment: Reasonable price
- Services: Steering & suspension repair, General repairs & maintenance, Oil change
Ryan Bondar7 reviewsTotal number of Google reviews Ryan has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI’ve been a loyal customer of Broadway Sunoco for a few years now and am grateful to have found them. Danny and his team are knowledgable, honest, trustworthy, and provide top notch services at a reasonable cost. Highly recommend!
Business details
- Address: 53 Broadway, Jersey City, NJ 07306
- Phone: (201) 333-5480
- Website: broadwaysunocoservice.com
- Service area: Jersey City, NJ