Analyzing 5,377,1955.4MGoogle Reviews For 14,40614.4K Experts
Brody Brothers Pest Control in Owings Mills
4.9★★★★★ · 2,501 Google reviews · 24 photos
Pest control service · Baltimore, MD
Brody Brothers Pest Control in Owings Mills at a glance
Customers frequently praise the company's punctuality, professional demeanor, and thorough inspections for pests like rodents, insects, and hornets. Reviews highlight responsive communication and knowledgeable technicians who explain treatments and follow up on results. Criticisms focus on office scheduling errors, contract renewal disputes, and instances where quarterly services failed to resolve ongoing infestations.
Google rating: 4.9 out of 5 from 2,501 reviews (94% five-star).
Reviews on this page: 2,501 Google reviews (1,659 with written comments, 5 with photos).
Owner responses: the business replied to 96% of reviews.
Most recent review: October 27, 2026.
Service: Rodent Control serving Baltimore, Maryland.
Data from Google, last updated October 27, 2026.
Photos
Customer reviews
4.9
★★★★★
2,501 reviews on Google
5★2,363
4★76
3★12
2★12
1★38
Reviews from Google, shown as published (original wording, unedited).
What customers talk about
We read 1,659 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Very nice experience, thorough inspection of the bait traps and provided explanation of droppings could be from bats”
“This is unprofessional, retaliatory, and a clear warning to others to not sign a contract with Brody unless you receive a written guarantee that their…”
“I have used Brody Brothers for years and can always depend on them for doing a great job.”
“Canceling was not an attempt to cause trouble, it was a response to poor service and there was no intent of a bad review as I believe businesses make…”
“They are very communicative and are quick to respond to any call, text, or email, which makes scheduling a breeze.”
“They didn't get back to me until Friday.”
“I continue to highly recommend them to anyone needing their services.”
“…t quarterly pest control provider to Brody Brothers because they came highly recommended and offered additional services, including sealing holes in m…”
“Their technicians are friendly and knowledgeable and have always answered all my questions.”
“The only negative is poor communication within the office.”
“Brody Brothers is friendly, professional, reasonable, and most importantly effective!”
“…to mention, they had a billing concern too, so they had to apply the overcharge to a future visit, but what if I had not caught that overcharge?…”
“Trustworthy , always on time, problem solving company - happy with them since day one”
“I canceled because they were dishonest, ineffective, and did nothing beyond what we were already doing.”
People customers mention
Bros47 reviews
Ari28 reviews
Matt21 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Jennifer Dill8 reviewsiTotal number of Google reviews Jennifer has written across all businesses on Google Maps, not just this one.
Brody Brothers is an exceptional company to work with. They are very communicative and are quick to respond to any call, text, or email, which makes scheduling a breeze. Plus, their service techs are all very professional and know how to solve any pest problem. I would recommend Brody Bros in a heartbeat.
Services: Home inspection
Response from the owner · 8 minutes ago
Hi Tommy, wow—thank you for the wonderful feedback! Staying communicative and quick to respond whenever you reach out is something we work hard on every single day, so it means the world to know that shone through. Thank you for being a great customer and taking the time to support our team!
Jerry Bloom6 reviewsiTotal number of Google reviews Jerry has written across all businesses on Google Maps, not just this one.
Been using Brody Brothers for a few years. They are efficient and respectful. They got rid of my rodent problem quickly. Highly recommend Brody Brothers.
Pest type: Rodents
Response from the owner · 17 hours ago
Hi Jerry, thank you so much for being a loyal customer over the years and for taking the time to share your experience! We're thrilled to hear our team took care of your rodent problem quickly and respectfully. Your recommendation and continued trust in Brody Brothers mean the world to us!
Courtnie Gore, Esq.Local Guide · 15 reviewsiTotal number of Google reviews Courtnie has written across all businesses on Google Maps, not just this one.
Angel was just amazing! Knowledgeable, hard working, and patient! I am terrified of creepy crawlers. He put my my mind at ease with the (interior and exterior) work!
Services: Home inspection, General pest inspection, Cockroach extermination, Bug & insect extermination
Response from the owner · 17 hours ago
Hi Courtnie, thank you for the 5-star review! We're so glad Angel took such good care of you and made you feel comfortable. We'll make sure he gets the recognition he deserves. Thanks for trusting Brody Brothers!
Steve Bruno7 reviewsiTotal number of Google reviews Steve has written across all businesses on Google Maps, not just this one.
I have used Brody Brothers for years and can always depend on them for doing a great job. I have had a variety of issues like tiny flies in the house to stinging wasps outside and annoying ants and each have been taken care of with the utmost care. I have them come on a quarterly basis and cannot recommend that and them enough!
Hi Heather, thank you for taking the time to share your feedback! Knowing that we’ve consistently delivered dependable service and peace of mind across all your pest concerns over the years is the best compliment we could receive. We truly appreciate your continued support and look forward to seeing you at your next quarterly service!
Tau'a BlocksonLocal Guide · 17 reviewsiTotal number of Google reviews Tau'a has written across all businesses on Google Maps, not just this one.
I’ve been using Brody Brothers for OVER 10 years and I have never been disappointed in the quality of their technicians nor their responsiveness to any expressed concerns. They are thorough, professional, knowledgeable and concerned. I continue to highly recommend them to anyone needing their services.
Price assessment: Great price
Price: $20–40
Services: Rodent extermination, General pest inspection, Bug & insect extermination
Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
Pest type: Ants, Rodents, Cockroaches, Spiders
Response from the owner · Edited 23 hours ago
Hi Tau'a, thank you so much for the incredible review! Being your go-to pest control team for over 10 years is such an honor. We're thrilled to hear that our technicians have consistently provided you with top-notch service throughout the decade. We truly appreciate your long-term trust and loyalty!
Alan Silverberg3 reviewsiTotal number of Google reviews Alan has written across all businesses on Google Maps, not just this one.
