What customers talk about

We read 2,500 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

“A very nice zoo, a must-see if you're in the Bronx.”
“…tely reported the bite to the on-site manager, she was dismissive and condescending, treating an animal bite that drew blood as if it were a non-issue…”
“It’s worth every penny, especially considering 100% of the fee for Wild Encounters is used as a donation to help the zoo do what it does best… champio…”
“The entrance fee is terribly expensive and it's not worth it at all!”
“I would definitely recommend the Bronx Zoo to anyone looking for a fun and memorable day outdoors.”
“I recommend going on groupon to buy discounted tickets.”
“They have great animals, the place is clean and well kept and it is always a great experience.”
“They are terrible no good for people in wheel chairs TOOO MUCH WALKING just to see an animal”
“As a native New Yorker, I’m honestly embarrassed to admit that this was my first time ever visiting the Bronx Zoo!”
“Generally a lovely zoo but I essentially got scammed.”
“We came with a friend and there was so much to see we returned again the next day!”
“This was such a beautiful experience and hopefully can do it again while Hans is up and slowly active 😉.”
“Each section has educational signs explaining the animals, their natural habitats, and conservation efforts.”

People customers mention

Wednesdays 62 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Bronx Zoo

4.6 ★★★★★ · 40,224 Google reviews · 24 photos

Zoo · Upper Brookville, NY

Bronx Zoo at a glance

Reviewers describe the Bronx Zoo as a large facility with diverse animal exhibits, including nocturnal displays and bird feeding areas, noting that staff are generally friendly and knowledgeable. Common themes include the extensive walking required, the availability of free Wednesday admission, and the presence of paid add-ons for specific popular animals like elephants and gorillas. A recurring criticism involves the difficulty of securing Wednesday tickets online, while other negative feedback cites high food costs, closed attractions during off-seasons, and isolated safety or service issues.

Google rating: 4.6 out of 5 from 40,224 reviews (74% five-star).
Reviews on this page: 40,222 Google reviews (18,231 with written comments, 5,418 with photos).
Owner responses: the business replied to 0% of reviews.
Most recent review: October 27, 2026.
Service: Zoo serving Upper Brookville, New York.

Data from Google, last updated October 27, 2026.

Photos

Customer reviews

4.6

★★★★★

40,224 reviews on Google

5★29,633

4★6,946

3★1,989

2★669

1★985

Reviews from Google, shown as published (original wording, unedited).

What customers talk about

We read 2,500 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

“A very nice zoo, a must-see if you're in the Bronx.”
“…tely reported the bite to the on-site manager, she was dismissive and condescending, treating an animal bite that drew blood as if it were a non-issue…”
“It’s worth every penny, especially considering 100% of the fee for Wild Encounters is used as a donation to help the zoo do what it does best… champio…”
“The entrance fee is terribly expensive and it's not worth it at all!”
“I would definitely recommend the Bronx Zoo to anyone looking for a fun and memorable day outdoors.”
“I recommend going on groupon to buy discounted tickets.”
“They have great animals, the place is clean and well kept and it is always a great experience.”
“They are terrible no good for people in wheel chairs TOOO MUCH WALKING just to see an animal”
“As a native New Yorker, I’m honestly embarrassed to admit that this was my first time ever visiting the Bronx Zoo!”
“Generally a lovely zoo but I essentially got scammed.”
“We came with a friend and there was so much to see we returned again the next day!”
“This was such a beautiful experience and hopefully can do it again while Hans is up and slowly active 😉.”
“Each section has educational signs explaining the animals, their natural habitats, and conservation efforts.”

People customers mention

Wednesdays 62 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Rupal Shah

Review from Google · view on Google

★★★★★ Oct 27, 2026

Amazing! We enjoy bird feeding section a lot.

Visited on: Weekday
Wait time: No wait

Damon RiosLocal Guide · 27 reviews

Review from Google · view on Google

★★★★★ Oct 26, 2026

Very pleasant. Didn't go into some of the indoor exhibits, but the outdoor exhibits were great. Some exhibits are only available with a full access pass. There is a student discount, & if you drive there without tickets, you can buy your tickets when you pay for parking.

Visited on: Weekend
Wait time: No wait
Reservation recommended: Yes
Visit duration: 2–3 hr

Николай Котов1 review

Review from Google · view on Google

★★★★★ Oct 26, 2026

Good animals, I think some are dangerous. Also we saw a rare animal brr brr patapim.

Jacqueline HenriquesLocal Guide · 265 reviews

Review from Google · view on Google

★★★★★ Oct 25, 2026

Aww! Just love going there.

Visited on: Weekday
Wait time: No wait
Reservation recommended: Yes

Realtor JoeLocal Guide · 24 reviews

Review from Google · view on Google

★★★★★ Oct 25, 2026

Absolutely love the Bronx Zoo. Fun time all around for the whole family. Always friendly and knowledgeable staff as well.

ZebinLocal Guide · 16 reviews

Review from Google · view on Google

★★★★★ Oct 25, 2026

Great zoo, beautiful landscaping, good food and an impressive variety of animals. They all look happy and healthy and there are so many different kinds of birds too!